The Australia OSS & BSS market size reached USD 1.84 Billion in 2024. Looking forward, IMARC Group expects the market to reach USD 4.40 Billion by 2033, exhibiting a growth rate (CAGR) of 9.10% during 2025-2033. The market is being propelled by the escalating demand for digital services, widespread adoption of mobile devices, the transition to 5G networks, and the widespread adoption of cloud-based OSS/BSS solutions across the telecom sector to provide agility, scalability, and cost-effectiveness.
Report Attribute
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Key Statistics
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Base Year
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2024 |
Forecast Years
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2025-2033
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Historical Years
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2019-2024
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Market Size in 2024 | USD 1.84 Billion |
Market Forecast in 2033 | USD 4.40 Billion |
Market Growth Rate 2025-2033 | 9.10% |
Rapid Deployment of 5G Networks and Associated Service Innovations
The growth of 5G infrastructure is significantly shaping Australia’s operations support systems (OSS) and business support systems (BSS) market. Telecom providers are making substantial investments in next-gen technologies, prompting OSS/BSS platforms to adapt to the increasing complexity of 5G services. These systems are crucial for managing service orchestration, automation, and network slicing, key components of 5G infrastructure. By the end of 2023, the Australian Communications and Media Authority (ACMA) reported that 5G coverage reached over 80% of the population, with further expansion anticipated through 2025. Telstra, for example, aims to achieve 95% coverage by the end of FY2025, driving demand for advanced, agile OSS/BSS frameworks to manage, monetize, and optimize new services. The ultra-low latency and high device connectivity enabled by 5G pave the way for innovations like smart cities, connected vehicles, and industrial IoT. As a result, OSS/BSS platforms must integrate AI/ML tools for real-time analytics, predictive maintenance, and SLA compliance while modernizing to support new revenue opportunities and reduce operational costs.
Migration to Cloud-Native OSS/BSS for Agility and Cost Efficiency
A key trend fueling the growth of Australia’s OSS & BSS market is the shift toward cloud-native platforms, as telecom operators seek greater agility, scalability, and customer-centricity. Traditional monolithic OSS/BSS systems are being replaced by microservices-based, API-driven, modular architectures hosted in the cloud. This transformation not only cuts infrastructure costs but also accelerates the time-to-market for new services. A growing number of telecom operators in the Asia and Pacific region, including Australia, plan to invest in cloud-native OSS/BSS, signaling a strong regional push for digital transformation. Cloud platforms offer elastic scaling, allowing operators to swiftly adapt to market changes, especially driven by 5G and IoT. Furthermore, these platforms facilitate integration with external ecosystems, promoting innovation and the development of new digital business models. A growing number of Australian telecom operators are also migrating key OSS/BSS functions to the cloud. This shift also reduces capital expenditures, making it easier to adopt an OpEx model, and supports DevOps-driven continuous delivery, enhancing customer experience and operational efficiency.
IMARC Group provides an analysis of the key trends in each segment of the market, along with forecasts at the region/country level for 2025-2033. Our report has categorized the market based on component, OSS & BSS solution type, deployment mode, organization size, and industry vertical.
Component Insights:
The report has provided a detailed breakup and analysis of the market based on the component. This includes solution and services.
OSS & BSS Solution Type Insights:
A detailed breakup and analysis of the market based on the OSS & BSS solution type have also been provided in the report. This includes network planning and design, service delivery, service fulfillment, service assurance, billing and revenue management, network performance management, customer and product management, and others.
Deployment Mode Insights:
The report has provided a detailed breakup and analysis of the market based on the deployment mode. This includes on-premises and cloud-based.
Organization Size Insights:
A detailed breakup and analysis of the market based on the organization size have also been provided in the report. This includes small and medium-sized enterprises and large enterprises.
Industry Vertical Insights:
A detailed breakup and analysis of the market based on the industry vertical have also been provided in the report. This includes IT and telecom, BFSI, media and entertainment, retail and e-commerce, and others.
Regional Insights:
The report has also provided a comprehensive analysis of all the major regional markets, which include Australia Capital Territory & New South Wales, Victoria & Tasmania, Queensland, Northern Territory & Southern Australia, and Western Australia.
The market research report has also provided a comprehensive analysis of the competitive landscape. Competitive analysis such as market structure, key player positioning, top winning strategies, competitive dashboard, and company evaluation quadrant has been covered in the report. Also, detailed profiles of all major companies have been provided.
Report Features | Details |
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Base Year of the Analysis | 2024 |
Historical Period | 2019-2024 |
Forecast Period | 2025-2033 |
Units | Billion USD |
Scope of the Report |
Exploration of Historical Trends and Market Outlook, Industry Catalysts and Challenges, Segment-Wise Historical and Future Market Assessment:
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Components Covered | Solution, Services |
OSS & BSS Solution Types Covered | Network Planning and Design, Service Delivery, Service Fulfillment, Service Assurance, Billing and Revenue Management, Network Performance Management, Customer and Product Management, Others |
Deployment Modes Covered | On-premises, Cloud-based |
Organization Sizes Covered | Small and Medium-sized Enterprises, Large Enterprises |
Industry Verticals Covered | IT and Telecom, BFSI, Media and Entertainment, Retail and E-Commerce, Others |
Regions Covered | Australia Capital Territory & New South Wales, Victoria & Tasmania, Queensland, Northern Territory & Southern Australia, Western Australia |
Customization Scope | 10% Free Customization |
Post-Sale Analyst Support | 10-12 Weeks |
Delivery Format | PDF and Excel through Email (We can also provide the editable version of the report in PPT/Word format on special request) |
Key Questions Answered in This Report:
Key Benefits for Stakeholders: