Market Overview:
The global business process-as-a-service (BPaaS) market size reached US$ 53.63 Billion in 2021. Looking forward, IMARC Group expects the market to reach US$ 101.95 Billion by 2027, exhibiting at a CAGR of 10.5% during 2022-2027. Keeping in mind the uncertainties of COVID-19, we are continuously tracking and evaluating the direct as well as the indirect influence of the pandemic on different end use industries. These insights are included in the report as a major market contributor.
Business Process-as-a-Service (BPaaS) refers to a business process outsourcing (BPO) solution used for outsourcing and automating information technology (IT)-based organizational tasks. It is deployed through the web or cloud-based platforms and is commonly used for supply chain and human resource management, sales and marketing, accounting and finance-related operations. BPaaS can also be connected to various services, such as platform-as-a-service (Paas), software-as-a-service (SaaS) and infrastructure-as-a-service (IaaS), to provide access to high-quality technological solutions that aid in improving the efficiency and productivity of the organization. As a result, BPaaS solutions find extensive applications across various industries, such as healthcare, banking, financial services and insurance (BFSI), retail, education, media and entertainment.
Business Process-as-a-Service (BPaaS) Market Trends:
The increasing requirement for automating business processes through remote delivery models across organizations is one of the key factors driving the growth of the market. BpaaS solutions aid in enhancing the cost-effectiveness, document management, transparency, productivity and operational efficiency of the enterprises. In line with this, the widespread product adoption by medium and large-sized enterprises is providing a thrust to the market growth. Moreover, various technological advancements, such as the integration of business analytics, advanced process automation software, machine learning (ML), artificial intelligence (AI) and cloud computing solutions, are providing a thrust to the market growth. These technologies aid in streamlining processes and functions, such as record keeping, derivative processing and reconciliations. Additionally, the increasing requirement for digital database services in banks and other financial institutions to remotely manage databases and access information is positively impacting the market growth. Other factors, including the implementation of various government initiatives to enhance data security, along with significant improvements in information technology (IT) infrastructure, are anticipated to drive the market toward growth.
Key Market Segmentation:
IMARC Group provides an analysis of the key trends in each sub-segment of the global business process-as-a-service (BPaaS) market, along with forecasts at the global, regional and country level from 2022-2027. Our report has categorized the market based on process, deployment mode, organization size and industry vertical.
Breakup by Process:
- Human Resource Management
- Accounting and Finance
- Sales and Marketing
- Supply Chain Management
- Digital Asset Management
- Others
Breakup by Deployment Mode:
Breakup by Organization Size:
- Small and Medium-sized Enterprises
- Large Enterprises
Breakup by Industry Vertical:
- Banking Financial Services and Insurance
- Healthcare
- Government
- IT and Telecom
- Manufacturing and Retail
- Others
Breakup by Region:
- North America
- Asia-Pacific
- China
- Japan
- India
- South Korea
- Australia
- Indonesia
- Others
- Europe
- Germany
- France
- United Kingdom
- Italy
- Spain
- Russia
- Others
- Latin America
- Middle East and Africa
Competitive Landscape:
The competitive landscape of the industry has also been examined along with the profiles of the key players being Accenture plc, Capgemini SE, Cognizant, Conduent Inc., Fujitsu Limited, HCL Technologies Limited, International Business Machines Corporation, Oracle Corporation, SAP SE, Tata Consultancy Services Limited, Tech Mahindra Limited and Wipro Limited.
Report Coverage:
| Report Features |
Details |
|---|
| Base Year of the Analysis |
2021 |
| Historical Period |
2016-2021 |
| Forecast Period |
2022-2027 |
| Units |
US$ Billion |
| Segment Coverage |
Process, Deployment Mode, Organization Size, Industry Vertical, Region |
| Region Covered |
Asia Pacific, Europe, North America, Latin America, Middle East and Africa |
| Countries Covered |
United States, Canada, Germany, France, United Kingdom, Italy, Spain, Russia, China, Japan, India, South Korea, Australia, Indonesia, Brazil, Mexico |
| Companies Covered |
Accenture plc, Capgemini SE, Cognizant, Conduent Inc., Fujitsu Limited, HCL Technologies Limited, International Business Machines Corporation, Oracle Corporation, SAP SE, Tata Consultancy Services Limited, Tech Mahindra Limited and Wipro Limited. |
| Customization Scope |
10% Free Customization |
| Report Price and Purchase Option |
Single User License: US$ 2499
Five User License: US$ 3499
Corporate License: US$ 4499 |
| Post-Sale Analyst Support |
10-12 Weeks |
| Delivery Format |
PDF and Excel through Email (We can also provide the editable version of the report in PPT/Word format on special request) |
Key Questions Answered in This Report:
- How has the global business process-as-a-service (BPaaS) market performed so far and how will it perform in the coming years?
- What has been the impact of COVID-19 on the global business process-as-a-service (BPaaS) market?
- What are the key regional markets?
- What is the breakup of the market based on the process?
- What is the breakup of the market based on the deployment mode?
- What is the breakup of the market based on the organization size?
- What is the breakup of the market based on the industry vertical?
- What are the various stages in the value chain of the industry?
- What are the key driving factors and challenges in the industry?
- What is the structure of the global business process-as-a-service (BPaaS) market and who are the key players?
- What is the degree of competition in the industry?
1 Preface
2 Scope and Methodology
2.1 Objectives of the Study
2.2 Stakeholders
2.3 Data Sources
2.3.1 Primary Sources
2.3.2 Secondary Sources
2.4 Market Estimation
2.4.1 Bottom-Up Approach
2.4.2 Top-Down Approach
2.5 Forecasting Methodology
3 Executive Summary
4 Introduction
4.1 Overview
4.2 Key Industry Trends
5 Global Business Process-as-a-Service (BPaaS) Market
5.1 Market Overview
5.2 Market Performance
5.3 Impact of COVID-19
5.4 Market Forecast
6 Market Breakup by Process
6.1 Human Resource Management
6.1.1 Market Trends
6.1.2 Market Forecast
6.2 Accounting and Finance
6.2.1 Market Trends
6.2.2 Market Forecast
6.3 Analytics
6.3.1 Market Trends
6.3.2 Market Forecast
6.4 Supply Chain Management
6.4.1 Market Trends
6.4.2 Market Forecast
6.5 Digital Asset Management
6.5.1 Market Trends
6.5.2 Market Forecast
6.6 Others
6.6.1 Market Trends
6.6.2 Market Forecast
7 Market Breakup by Deployment Mode
7.1 Private
7.1.1 Market Trends
7.1.2 Market Forecast
7.2 Public
7.2.1 Market Trends
7.2.2 Market Forecast
7.3 Hybrid
7.3.1 Market Trends
7.3.2 Market Forecast
8 Market Breakup by Organization Size
8.1 Small and Medium-sized Enterprises
8.1.1 Market Trends
8.1.2 Market Forecast
8.2 Large Enterprises
8.2.1 Market Trends
8.2.2 Market Forecast
9 Market Breakup by Industry Vertical
9.1 Banking Financial Services and Insurance
9.1.1 Market Trends
9.1.2 Market Forecast
9.2 Healthcare
9.2.1 Market Trends
9.2.2 Market Forecast
9.3 Government
9.3.1 Market Trends
9.3.2 Market Forecast
9.4 IT and Telecom
9.4.1 Market Trends
9.4.2 Market Forecast
9.5 Manufacturing and Retail
9.5.1 Market Trends
9.5.2 Market Forecast
9.6 Others
9.6.1 Market Trends
9.6.2 Market Forecast
10 Market Breakup by Region
10.1 North America
10.1.1 United States
10.1.1.1 Market Trends
10.1.1.2 Market Forecast
10.1.2 Canada
10.1.2.1 Market Trends
10.1.2.2 Market Forecast
10.2 Asia-Pacific
10.2.1 China
10.2.1.1 Market Trends
10.2.1.2 Market Forecast
10.2.2 Japan
10.2.2.1 Market Trends
10.2.2.2 Market Forecast
10.2.3 India
10.2.3.1 Market Trends
10.2.3.2 Market Forecast
10.2.4 South Korea
10.2.4.1 Market Trends
10.2.4.2 Market Forecast
10.2.5 Australia
10.2.5.1 Market Trends
10.2.5.2 Market Forecast
10.2.6 Indonesia
10.2.6.1 Market Trends
10.2.6.2 Market Forecast
10.2.7 Others
10.2.7.1 Market Trends
10.2.7.2 Market Forecast
10.3 Europe
10.3.1 Germany
10.3.1.1 Market Trends
10.3.1.2 Market Forecast
10.3.2 France
10.3.2.1 Market Trends
10.3.2.2 Market Forecast
10.3.3 United Kingdom
10.3.3.1 Market Trends
10.3.3.2 Market Forecast
10.3.4 Italy
10.3.4.1 Market Trends
10.3.4.2 Market Forecast
10.3.5 Spain
10.3.5.1 Market Trends
10.3.5.2 Market Forecast
10.3.6 Russia
10.3.6.1 Market Trends
10.3.6.2 Market Forecast
10.3.7 Others
10.3.7.1 Market Trends
10.3.7.2 Market Forecast
10.4 Latin America
10.4.1 Brazil
10.4.1.1 Market Trends
10.4.1.2 Market Forecast
10.4.2 Mexico
10.4.2.1 Market Trends
10.4.2.2 Market Forecast
10.4.3 Others
10.4.3.1 Market Trends
10.4.3.2 Market Forecast
10.5 Middle East and Africa
10.5.1 Market Trends
10.5.2 Market Breakup by Country
10.5.3 Market Forecast
11 SWOT Analysis
11.1 Overview
11.2 Strengths
11.3 Weaknesses
11.4 Opportunities
11.5 Threats
12 Value Chain Analysis
13 Porters Five Forces Analysis
13.1 Overview
13.2 Bargaining Power of Buyers
13.3 Bargaining Power of Suppliers
13.4 Degree of Competition
13.5 Threat of New Entrants
13.6 Threat of Substitutes
14 Price Analysis
15 Competitive Landscape
15.1 Market Structure
15.2 Key Players
15.3 Profiles of Key Players
15.3.1 Accenture plc
15.3.1.1 Company Overview
15.3.1.2 Product Portfolio
15.3.1.3 Financials
15.3.1.4 SWOT Analysis
15.3.2 Capgemini SE
15.3.2.1 Company Overview
15.3.2.2 Product Portfolio
15.3.2.3 Financials
15.3.2.4 SWOT Analysis
15.3.3 Cognizant
15.3.3.1 Company Overview
15.3.3.2 Product Portfolio
15.3.3.3 Financials
15.3.3.4 SWOT Analysis
15.3.4 Conduent Inc.
15.3.4.1 Company Overview
15.3.4.2 Product Portfolio
15.3.4.3 Financials
15.3.4.4 SWOT Analysis
15.3.5 Fujitsu Limited
15.3.5.1 Company Overview
15.3.5.2 Product Portfolio
15.3.5.3 Financials
15.3.5.4 SWOT Analysis
15.3.6 HCL Technologies Limited
15.3.6.1 Company Overview
15.3.6.2 Product Portfolio
15.3.6.3 Financials
15.3.6.4 SWOT Analysis
15.3.7 International Business Machines Corporation
15.3.7.1 Company Overview
15.3.7.2 Product Portfolio
15.3.7.3 Financials
15.3.7.4 SWOT Analysis
15.3.8 Oracle Corporation
15.3.8.1 Company Overview
15.3.8.2 Product Portfolio
15.3.8.3 Financials
15.3.8.4 SWOT Analysis
15.3.9 SAP SE
15.3.9.1 Company Overview
15.3.9.2 Product Portfolio
15.3.9.3 Financials
15.3.9.4 SWOT Analysis
15.3.10 Tata Consultancy Services Limited
15.3.10.1 Company Overview
15.3.10.2 Product Portfolio
15.3.10.3 Financials
15.3.10.4 SWOT Analysis
15.3.11 Tech Mahindra Limited
15.3.11.1 Company Overview
15.3.11.2 Product Portfolio
15.3.11.3 Financials
15.3.11.4 SWOT Analysis
15.3.12 Wipro Limited
15.3.12.1 Company Overview
15.3.12.2 Product Portfolio
15.3.12.3 Financials
15.3.12.4 SWOT Analysis
List of Figures
Figure 1: Global: Business Process-as-a-Service Market: Major Drivers and Challenges
Figure 2: Global: Business Process-as-a-Service Market: Sales Value (in Billion US$), 2016-2021
Figure 3: Global: Business Process-as-a-Service Market Forecast: Sales Value (in Billion US$), 2022-2027
Figure 4: Global: Business Process-as-a-Service Market: Breakup by Process (in %), 2021
Figure 5: Global: Business Process-as-a-Service Market: Breakup by Deployment Mode (in %), 2021
Figure 6: Global: Business Process-as-a-Service Market: Breakup by Organization Size (in %), 2021
Figure 7: Global: Business Process-as-a-Service Market: Breakup by Industry Vertical (in %), 2021
Figure 8: Global: Business Process-as-a-Service Market: Breakup by Region (in %), 2021
Figure 9: Global: Business Process-as-a-Service (Human Resource Management) Market: Sales Value (in Million US$), 2016 & 2021
Figure 10: Global: Business Process-as-a-Service (Human Resource Management) Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 11: Global: Business Process-as-a-Service (Accounting and Finance) Market: Sales Value (in Million US$), 2016 & 2021
Figure 12: Global: Business Process-as-a-Service (Accounting and Finance) Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 13: Global: Business Process-as-a-Service (Analytics) Market: Sales Value (in Million US$), 2016 & 2021
Figure 14: Global: Business Process-as-a-Service (Analytics) Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 15: Global: Business Process-as-a-Service (Supply Chain Management) Market: Sales Value (in Million US$), 2016 & 2021
Figure 16: Global: Business Process-as-a-Service (Supply Chain Management) Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 17: Global: Business Process-as-a-Service (Digital Asset Management) Market: Sales Value (in Million US$), 2016 & 2021
Figure 18: Global: Business Process-as-a-Service (Digital Asset Management) Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 19: Global: Business Process-as-a-Service (Other Processes) Market: Sales Value (in Million US$), 2016 & 2021
Figure 20: Global: Business Process-as-a-Service (Other Processes) Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 21: Global: Business Process-as-a-Service (Private) Market: Sales Value (in Million US$), 2016 & 2021
Figure 22: Global: Business Process-as-a-Service (Private) Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 23: Global: Business Process-as-a-Service (Public) Market: Sales Value (in Million US$), 2016 & 2021
Figure 24: Global: Business Process-as-a-Service (Public) Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 25: Global: Business Process-as-a-Service (Hybrid) Market: Sales Value (in Million US$), 2016 & 2021
Figure 26: Global: Business Process-as-a-Service (Hybrid) Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 27: Global: Business Process-as-a-Service (Small and Medium-sized Enterprises) Market: Sales Value (in Million US$), 2016 & 2021
Figure 28: Global: Business Process-as-a-Service (Small and Medium-sized Enterprises) Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 29: Global: Business Process-as-a-Service (Large Enterprises) Market: Sales Value (in Million US$), 2016 & 2021
Figure 30: Global: Business Process-as-a-Service (Large Enterprises) Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 31: Global: Business Process-as-a-Service (Banking Financial Services and Insurance) Market: Sales Value (in Million US$), 2016 & 2021
Figure 32: Global: Business Process-as-a-Service (Banking Financial Services and Insurance) Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 33: Global: Business Process-as-a-Service (Healthcare) Market: Sales Value (in Million US$), 2016 & 2021
Figure 34: Global: Business Process-as-a-Service (Healthcare) Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 35: Global: Business Process-as-a-Service (Government) Market: Sales Value (in Million US$), 2016 & 2021
Figure 36: Global: Business Process-as-a-Service (Government) Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 37: Global: Business Process-as-a-Service (IT and Telecom) Market: Sales Value (in Million US$), 2016 & 2021
Figure 38: Global: Business Process-as-a-Service (IT and Telecom) Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 39: Global: Business Process-as-a-Service (Manufacturing and Retail) Market: Sales Value (in Million US$), 2016 & 2021
Figure 40: Global: Business Process-as-a-Service (Manufacturing and Retail) Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 41: Global: Business Process-as-a-Service (Other Industry Verticals) Market: Sales Value (in Million US$), 2016 & 2021
Figure 42: Global: Business Process-as-a-Service (Other Industry Verticals) Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 43: North America: Business Process-as-a-Service Market: Sales Value (in Million US$), 2016 & 2021
Figure 44: North America: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 45: United States: Business Process-as-a-Service Market: Sales Value (in Million US$), 2016 & 2021
Figure 46: United States: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 47: Canada: Business Process-as-a-Service Market: Sales Value (in Million US$), 2016 & 2021
Figure 48: Canada: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 49: Asia-Pacific: Business Process-as-a-Service Market: Sales Value (in Million US$), 2016 & 2021
Figure 50: Asia-Pacific: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 51: China: Business Process-as-a-Service Market: Sales Value (in Million US$), 2016 & 2021
Figure 52: China: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 53: Japan: Business Process-as-a-Service Market: Sales Value (in Million US$), 2016 & 2021
Figure 54: Japan: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 55: India: Business Process-as-a-Service Market: Sales Value (in Million US$), 2016 & 2021
Figure 56: India: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 57: South Korea: Business Process-as-a-Service Market: Sales Value (in Million US$), 2016 & 2021
Figure 58: South Korea: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 59: Australia: Business Process-as-a-Service Market: Sales Value (in Million US$), 2016 & 2021
Figure 60: Australia: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 61: Indonesia: Business Process-as-a-Service Market: Sales Value (in Million US$), 2016 & 2021
Figure 62: Indonesia: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 63: Others: Business Process-as-a-Service Market: Sales Value (in Million US$), 2016 & 2021
Figure 64: Others: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 65: Europe: Business Process-as-a-Service Market: Sales Value (in Million US$), 2016 & 2021
Figure 66: Europe: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 67: Germany: Business Process-as-a-Service Market: Sales Value (in Million US$), 2016 & 2021
Figure 68: Germany: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 69: France: Business Process-as-a-Service Market: Sales Value (in Million US$), 2016 & 2021
Figure 70: France: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 71: United Kingdom: Business Process-as-a-Service Market: Sales Value (in Million US$), 2016 & 2021
Figure 72: United Kingdom: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 73: Italy: Business Process-as-a-Service Market: Sales Value (in Million US$), 2016 & 2021
Figure 74: Italy: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 75: Spain: Business Process-as-a-Service Market: Sales Value (in Million US$), 2016 & 2021
Figure 76: Spain: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 77: Russia: Business Process-as-a-Service Market: Sales Value (in Million US$), 2016 & 2021
Figure 78: Russia: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 79: Others: Business Process-as-a-Service Market: Sales Value (in Million US$), 2016 & 2021
Figure 80: Others: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 81: Latin America: Business Process-as-a-Service Market: Sales Value (in Million US$), 2016 & 2021
Figure 82: Latin America: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 83: Brazil: Business Process-as-a-Service Market: Sales Value (in Million US$), 2016 & 2021
Figure 84: Brazil: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 85: Mexico: Business Process-as-a-Service Market: Sales Value (in Million US$), 2016 & 2021
Figure 86: Mexico: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 87: Others: Business Process-as-a-Service Market: Sales Value (in Million US$), 2016 & 2021
Figure 88: Others: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 89: Middle East and Africa: Business Process-as-a-Service Market: Sales Value (in Million US$), 2016 & 2021
Figure 90: Middle East and Africa: Business Process-as-a-Service Market: Breakup by Country (in %), 2021
Figure 91: Middle East and Africa: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 92: Global: Business Process-as-a-Service Industry: SWOT Analysis
Figure 93: Global: Business Process-as-a-Service Industry: Value Chain Analysis
Figure 94: Global: Business Process-as-a-Service Industry: Porter's Five Forces Analysis
List of Tables
Table 1: Global: Business Process-as-a-Service Market: Key Industry Highlights, 2021 and 2027
Table 2: Global: Business Process-as-a-Service Market Forecast: Breakup by Process (in Million US$), 2022-2027
Table 3: Global: Business Process-as-a-Service Market Forecast: Breakup by Deployment Mode (in Million US$), 2022-2027
Table 4: Global: Business Process-as-a-Service Market Forecast: Breakup by Organization Size (in Million US$), 2022-2027
Table 5: Global: Business Process-as-a-Service Market Forecast: Breakup by Industry Vertical (in Million US$), 2022-2027
Table 6: Global: Business Process-as-a-Service Market Forecast: Breakup by Region (in Million US$), 2022-2027
Table 7: Global: Business Process-as-a-Service Market: Competitive Structure
Table 8: Global: Business Process-as-a-Service Market: Key Players