The India online on-demand home services market size reached USD 0.13 Billion in 2024. Looking forward, IMARC Group expects the market to reach USD 0.51 Billion by 2033, exhibiting a growth rate (CAGR) of 16.32% during 2025-2033. The rising smartphone and internet penetration, growing urbanization, increasing number of dual-income households, and the introduction of real-time booking services, digital payment integration, and user-friendly mobile apps are among the key factors driving the market growth.
Report Attribute
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Key Statistics
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Base Year
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2024 |
Forecast Years
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2025-2033
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Historical Years
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2019-2024
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Market Size in 2024 | USD 0.13 Billion |
Market Forecast in 2033 | USD 0.51 Billion |
Market Growth Rate 2025-2033 | 16.32% |
Hyperlocal Expansion and Tier II & III City Penetration
A key trend bolstering India’s online on-demand home services market is the aggressive market expansion into Tier II and Tier III cities. As urbanization moves beyond metros, service providers are tapping into the rapidly growing demand in semi-urban regions, fueled by rising disposable incomes, enhanced digital infrastructure, and increasing smartphone and internet adoption. In fact, as of 2023, rural internet users in India surpassed their urban counterparts. As of 2024, the number of rural internet users has reached over 488 million compared to 397 million urban users. This digital shift is encouraging digital platforms to extend their services to cities such as Bhopal, Lucknow, and Coimbatore, where demand for home-based grooming, appliance repair, and cleaning services is on the rise. In 2024, nearly 35% of new users on top service platforms came from Tier II and III cities, highlighting the significant potential these markets hold. This expansion not only boosts user acquisition but also encourages service localization and affordability, key elements for sustainable growth in India’s diverse consumer landscape.
Integration of AI, Automation, and Subscription-Based Models
A transformative shift in India’s online on-demand home services market is the growing integration of artificial intelligence (AI), automation, and subscription-based models—technological innovations that are redefining service delivery, customer engagement, and operational efficiency. AI and machine learning are increasingly used to personalize service recommendations, optimize logistics, predict user preferences, and streamline workforce scheduling. For instance, Urban Company leverages intelligent algorithms to match customers with service professionals based on proximity, availability, and past performance, resulting in timely and high-quality service. Meanwhile, subscription models are rapidly gaining popularity, particularly for recurring services like cleaning, beauty treatments, and appliance maintenance. These plans offer discounted rates and greater convenience, encouraging customer retention and ensuring consistent revenue for platforms. For example, according to company insights, over 30% of Urban Company’s repeat users subscribed to monthly or annual plans in 2024. Together, these innovations are setting new benchmarks for convenience, personalization, and scalability in India’s evolving on-demand home services ecosystem.
IMARC Group provides an analysis of the key trends in each segment of the market, along with forecasts at the region/country level for 2025-2033. Our report has categorized the market based on platform and type.
Platform Insights:
The report has provided a detailed breakup and analysis of the market based on the platform. This includes web and mobile.
Type Insights:
A detailed breakup and analysis of the market based on the type have also been provided in the report. This includes home cleaning (garden and lawn mowing, maids, laundry, car wash, pest control, and others), repairs and maintenance (plumbing, electrical, carpentry, laptop repair, mobile repair, and others), health and wellness (beauty/salon services, fitness coach, physiotherapy, and others), and others.
Regional Insights:
The report has also provided a comprehensive analysis of all the major regional markets, which include North India, South India, East India, and West India.
The market research report has also provided a comprehensive analysis of the competitive landscape. Competitive analysis such as market structure, key player positioning, top winning strategies, competitive dashboard, and company evaluation quadrant has been covered in the report. Also, detailed profiles of all major companies have been provided.
Report Features | Details |
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Base Year of the Analysis | 2024 |
Historical Period | 2019-2024 |
Forecast Period | 2025-2033 |
Units | Billion USD |
Scope of the Report | Exploration of Historical Trends and Market Outlook, Industry Catalysts and Challenges, Segment-Wise Historical and Future Market Assessment:
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Platforms Covered | Web, Mobile |
Types Covered |
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Regions Covered | North India, South India, East India, West India |
Customization Scope | 10% Free Customization |
Post-Sale Analyst Support | 10-12 Weeks |
Delivery Format | PDF and Excel through Email (We can also provide the editable version of the report in PPT/Word format on special request) |
Key Questions Answered in This Report:
Key Benefits for Stakeholders: