Japan OSS & BSS Market

Japan OSS & BSS Market Overview:

The Japan OSS & BSS market size reached USD 3.88 Billion in 2024. Looking forward, IMARC Group expects the market to reach USD 9.80 Billion by ​2033​, exhibiting a growth rate (CAGR) of 9.70% during ​2025-2033​. The market is being driven by the increasing demand for advanced telecom services, 5G network deployments, growing need for efficient network management, and the rising adoption of cloud-based solutions, enabling telecom operators to streamline operations and enhance service offerings.

Japan OSS & BSS Market Trends:

5G Network Expansion and the Need for Advanced OSS/BSS Solutions

The rapid deployment of 5G networks in Japan is a key factor driving the growth of the OSS (Operational Support Systems) and BSS (Business Support Systems) market. In order to satisfy the growing demand for faster, more dependable wireless communication services, telecom providers are steadily expanding their 5G infrastructure. This transition necessitates extensive network administration, monitoring, and automation capabilities. By guaranteeing service dependability and allocating resources as efficiently as possible, OSS/BSS technologies assist telecom carriers in managing the complexity of 5G networks. Japan's 5G network coverage is anticipated to reach about 95% of the country's population by the end of 2025, and by the same year, 72% of mobile users are likely to have adopted the technology. In confluence with this, operators are increasingly using AI-powered OSS/BSS systems to automate network monitoring, fault detection, and real-time performance improvement in order to handle the spike in data traffic, which is impelling the market growth. The integration of AI, machine learning, and automation is driving market growth, enabling predictive maintenance and minimizing downtime, which enhances the overall customer experience.

Move Towards Cloud-Native OSS/BSS Systems

Japan's ongoing digital transformation is compelling telecom operators to modernize their IT infrastructure by adopting cloud-native OSS/BSS systems. Cloud-based solutions allow operators to scale operations, offer innovative services, and meet the growing demands of a digital economy. By transitioning to the cloud, telecom companies in Japan can enhance agility, reduce operational costs, and improve service delivery speed. About 40% of telecom operators have either embraced or are in the process of moving to cloud-native systems, according to 2023 research from IDC Japan, and another 30% reportedly want to do so by 2025. The cost-effectiveness, scalability, and flexibility offered by cloud platforms are ultimately encouraging this paradigm shift. Cloud-native OSS/BSS solutions simplify operations, improve customer satisfaction, and allow for quick service deployment. For instance, in order to support digital services like IoT, smart cities, and 5G applications, NTT Group, the biggest telecom operator in Japan, is gradually shifting its OSS/BSS operations to the cloud. The combination of microservices, containerization, and AI improves network management and service orchestration, making cloud-native solutions a key growth driver for Japan's OSS/BSS industry.

Japan OSS & BSS Market Segmentation:

IMARC Group provides an analysis of the key trends in each segment of the market, along with forecasts at the region/country level for ​2025-2033​. Our report has categorized the market based on component, OSS & BSS solution type, deployment mode, organization size, and industry vertical.

Component Insights:

• Solution
• Services

The report has provided a detailed breakup and analysis of the market based on the component. This includes solution and services.

OSS & BSS Solution Type Insights:

• Network Planning and Design
• Service Delivery
• Service Fulfillment
• Service Assurance
• Billing and Revenue Management
• Network Performance Management
• Customer and Product Management
• Others

A detailed breakup and analysis of the market based on the OSS & BSS solution type have also been provided in the report. This includes network planning and design, service delivery, service fulfillment, service assurance, billing and revenue management, network performance management, customer and product management, and others.

Deployment Mode Insights:

• On-premises
• Cloud-based 

The report has provided a detailed breakup and analysis of the market based on the deployment mode. This includes on-premises and cloud-based.

Organization Size Insights:

• Small and Medium-sized Enterprises
• Large Enterprises

A detailed breakup and analysis of the market based on the organization size have also been provided in the report. This includes small and medium-sized enterprises and large enterprises.

Industry Vertical Insights:

• IT and Telecom
• BFSI
• Media and Entertainment
• Retail and E-Commerce
• Others

A detailed breakup and analysis of the market based on the industry vertical have also been provided in the report. This includes IT and telecom, BFSI, media and entertainment, retail and e-commerce, and others.

Regional Insights:

• Kanto Region
• Kansai/Kinki Region
• Central/Chubu Region
• Kyushu-Okinawa Region
• Tohoku Region
• Chugoku Region
• Hokkaido Region
• Shikoku Region

The report has also provided a comprehensive analysis of all the major regional markets, which include Kanto Region, Kansai/Kinki Region, Central/Chubu Region, Kyushu-Okinawa Region, Tohoku Region, Chugoku Region, Hokkaido Region, and Shikoku Region.

Competitive Landscape:

The market research report has also provided a comprehensive analysis of the competitive landscape. Competitive analysis such as market structure, key player positioning, top winning strategies, competitive dashboard, and company evaluation quadrant has been covered in the report. Also, detailed profiles of all major companies have been provided.

Japan OSS & BSS Market News:

• March 2025: Fujitsu and FICO partnered to deliver FICO’s Omni-Channel Engagement Capabilities to Japanese financial institutions starting July 2025. This collaboration aims to enhance decision-making, risk management, and customer engagement through advanced analytics and fraud prevention tools. Fujitsu will reportedly oversee consulting and system implementation, leveraging its financial sector expertise to expand FICO’s presence in Japan and potentially other regions.
• February 2025: SoftBank and OpenAI formed a 50:50 joint venture, SB OpenAI Japan, to introduce "Cristal intelligence", an advanced enterprise AI system tailored for Japanese businesses. Cristal intelligence aims to automate extensive workflows by integrating AI agents with companies' existing IT infrastructures, which would also involve modernizing OSS and BSS systems, enhancing efficiency and enabling new service models.

Japan OSS & BSS Market Report Coverage:

Key Questions Answered in This Report:

• How has the Japan OSS & BSS market performed so far and how will it perform in the coming years?
• What is the breakup of the Japan OSS & BSS market on the basis of component?
• What is the breakup of the Japan OSS & BSS market on the basis of OSS & BSS solution type?
• What is the breakup of the Japan OSS & BSS market on the basis of deployment mode?
• What is the breakup of the Japan OSS & BSS market on the basis of organization size?
• What is the breakup of the Japan OSS & BSS market on the basis of industry vertical?
• What are the various stages in the value chain of the Japan OSS & BSS market? 
• What are the key driving factors and challenges in the Japan OSS & BSS market?
• What is the structure of the Japan OSS & BSS market and who are the key players?
• What is the degree of competition in the Japan OSS & BSS market? 

Key Benefits for Stakeholders:

• IMARC’s industry report offers a comprehensive quantitative analysis of various market segments, historical and current market trends, market forecasts, and dynamics of the Japan OSS & BSS market from 2019-2033.
• The research report provides the latest information on the market drivers, challenges, and opportunities in the Japan OSS & BSS market.
• Porter's five forces analysis assist stakeholders in assessing the impact of new entrants, competitive rivalry, supplier power, buyer power, and the threat of substitution. It helps stakeholders to analyze the level of competition within the Japan OSS & BSS industry and its attractiveness.
• Competitive landscape allows stakeholders to understand their competitive environment and provides an insight into the current positions of key players in the market.