Considering the sensitive nature of the delivered information, we do not accept returns or refund for already dispatched orders. All purchases made through our website, email, or by phone are considered final. We highly recommend you review all information available for a report before making an order. If you have any questions or need clarification on the coverage or relevance of a product or if you experience any problems with a transaction, please contact our customer service team immediately for assistance.
In case the information presented in a report is either incomplete or different from what was agreed upon at the point of purchase, you may contact our sales team at sales@imarcgroup.com. We are committed to clarifying any discrepancy and ensuring that our customers receive information that is the most appropriate and relevant within our capabilities. However, given that our products are digital, disputes will be resolved on a case-by-case basis at our discretion.