Vietnam Healthcare Chatbots Market Size, Share, Trends and Forecast by Component, Deployment Mode, Application, End User, and Region, 2025-2033

Report Format: PDF+Excel | Report ID: SR112025A42891

Vietnam Healthcare Chatbots Market Overview:

The Vietnam healthcare chatbots market size reached USD 1.41 Million in 2024. Looking forward, the market is projected to reach USD 5.60 Million by 2033, exhibiting a growth rate (CAGR) of 16.55% during 2025-2033. The market is witnessing significant growth driven by the rising adoption of digital health solutions and the increasing demand for efficient patient engagement. Healthcare providers are leveraging AI-powered chatbots to streamline appointment scheduling, offer personalized health guidance, and reduce operational costs. Rising smartphone penetration, coupled with government initiatives promoting telemedicine, is accelerating the expansion of the Vietnam healthcare chatbots market share.

Report Attribute	Key Statistics
Base Year	2024
Forecast Years	2025-2033
Historical Years	2019-2024
Market Size in 2024	USD 1.41 Million
Market Forecast in 2033	USD 5.60 Million
Market Growth Rate 2025-2033	16.55%

Vietnam Healthcare Chatbots Market Trends:

AI-Powered Patient Engagement

The use of AI-powered chatbots in healthcare is transforming the interactions of patients with providers. The chatbots provide personalized health guidance, reminders for medications, and post-care instructions, all to ensure patients receive immediate and accurate assistance. Through handling routine questions and evaluating health concerns, the chatbots reduce the burden on healthcare professionals while improving the satisfaction of patients. Their AI features enable them to scan responses, find patterns, and provide personalized suggestions, supporting proactive health management. Such a trend supports continuous interaction, which assists patients with adherence to treatment regimes and decision-making regarding their health, leading ultimately to better health outcomes and operational effectiveness in healthcare settings.

Integration with Telemedicine Platforms

Chatbots are increasingly becoming a part of telemedicine platforms, facilitating smooth virtual consultations and remote patient monitoring. These tools aid in scheduling appointments, gathering preliminary health information, and guiding patients through online check-ups. Such integration boosts accessibility and convenience, especially for patients in remote or underserved regions. The efficiency achieved through automated interactions and real-time assistance is a key factor driving the Vietnam healthcare chatbots market growth. As telemedicine usage expands, chatbots play a vital role in optimizing workflows, enhancing patient-provider communication, and broadening healthcare services, establishing themselves as essential elements of digital health frameworks.

Multilingual Support

In Vietnam’s diverse society, chatbots with multilingual functionalities are becoming increasingly popular to break down language barriers in healthcare provision. By supporting Vietnamese, English, and other regional languages, these chatbots ensure effective communication with patients from various linguistic backgrounds. This trend enhances accessibility, minimizes misunderstandings, and improves the overall patient experience. Multilingual chatbots can provide culturally relevant health information, follow-up guidelines, and preventive care recommendations, ensuring equitable access to digital health services. Hospitals and clinics that implement these solutions can effectively serve a broader audience, build patient trust, and streamline operational processes, contributing to wider acceptance and integration of healthcare chatbot technologies throughout the nation.

Vietnam Healthcare Chatbots Market Segmentation:

IMARC Group provides an analysis of the key trends in each segment of the market, along with forecasts at the country and regional levels for 2025-2033. Our report has categorized the market based on component, deployment mode, application, and end user.

Component Insights:

Software
Services

The report has provided a detailed breakup and analysis of the market based on the component. This includes software and services.

Deployment Mode Insights:

Cloud-Based
On-Premises

A detailed breakup and analysis of the market based on the deployment mode have also been provided in the report. This includes cloud-based and on-premises.

Application Insights:

Symptoms Check
Medical and Drug Information Assistance
Appointment Scheduling and Monitoring
Others

The report has provided a detailed breakup and analysis of the market based on the application. This includes symptoms check, medical and drug information assistance, appointment scheduling and monitoring, and others.

End User Insights:

Patients
Healthcare Providers
Insurance Companies
Others

A detailed breakup and analysis of the market based on the end user have also been provided in the report. This includes patients, healthcare providers, insurance companies, and others.

Regional Insights:

Northern Vietnam
Central Vietnam
Southern Vietnam

The report has also provided a comprehensive analysis of all the major regional markets, which include Northern Vietnam, Central Vietnam, and Southern Vietnam.

Competitive Landscape:

The market research report has also provided a comprehensive analysis of the competitive landscape. Competitive analysis such as market structure, key player positioning, top winning strategies, competitive dashboard, and company evaluation quadrant has been covered in the report. Also, detailed profiles of all major companies have been provided.

Vietnam Healthcare Chatbots Market News:

In August 2025, MedCAT AI Care, a Vietnamese medical chatbot, was launched to enhance healthcare accessibility. It provides reliable information on disease symptoms and medications, utilizing AI technology to minimize misinformation. Future upgrades will focus on personalized features within the digital healthcare ecosystem.
In June 2023, Hello Health Group launched a generative AI community bot, providing instant, verified health information in Vietnam and Indonesia. The "Hello Bacsi" and "Hello Sehat" assistants enhance user engagement within their communities. Future expansions and features, including a mobile app chatbot, are planned to improve healthcare access.

Vietnam Healthcare Chatbots Market Report Coverage:

Report Features	Details
Base Year of the Analysis	2024
Historical Period	2019-2024
Forecast Period	2025-2033
Units	Million USD
Scope of the Report	Exploration of Historical Trends and Market Outlook, Industry Catalysts and Challenges, Segment-Wise Historical and Future Market Assessment: Component Deployment Mode Application End User Region
Components Covered	Software, Services
Deployment Modes Covered	Cloud-Based, On-Premises
Applications Covered	Symptoms Check, Medical and Drug Information Assistance, Appointment Scheduling and Monitoring, Others
End Users Covered	Patients, Healthcare Providers, Insurance Companies, Others
Regions Covered	Northern Vietnam, Central Vietnam, Southern Vietnam
Customization Scope	10% Free Customization
Post-Sale Analyst Support	10-12 Weeks
Delivery Format	PDF and Excel through Email (We can also provide the editable version of the report in PPT/Word format on special request)

Key Questions Answered in This Report:

How has the Vietnam healthcare chatbots market performed so far and how will it perform in the coming years?
What is the breakup of the Vietnam healthcare chatbots market on the basis of component?
What is the breakup of the Vietnam healthcare chatbots market on the basis of deployment mode?
What is the breakup of the Vietnam healthcare chatbots market on the basis of application?
What is the breakup of the Vietnam healthcare chatbots market on the basis of end user?
What is the breakup of the Vietnam healthcare chatbots market on the basis of region?
What are the various stages in the value chain of the Vietnam healthcare chatbots market?
What are the key driving factors and challenges in the Vietnam healthcare chatbots market?
What is the structure of the Vietnam healthcare chatbots market and who are the key players?
What is the degree of competition in the Vietnam healthcare chatbots market?

Key Benefits for Stakeholders:

IMARC’s industry report offers a comprehensive quantitative analysis of various market segments, historical and current market trends, market forecasts, and dynamics of the Vietnam healthcare chatbots market from 2019-2033.
The research report provides the latest information on the market drivers, challenges, and opportunities in the Vietnam healthcare chatbots market.
Porter's five forces analysis assist stakeholders in assessing the impact of new entrants, competitive rivalry, supplier power, buyer power, and the threat of substitution. It helps stakeholders to analyze the level of competition within the Vietnam healthcare chatbots industry and its attractiveness.
Competitive landscape allows stakeholders to understand their competitive environment and provides an insight into the current positions of key players in the market.

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