AIOps Market Report by Organization Size (Small and Medium Enterprises, Large Enterprises), Deployment Mode (On-premise, Cloud), End Use Industry (Media and Entertainment, IT and Telecom, Retail, BFSI, Healthcare, and Others), and Region 2023-2028
The global AIOps market size reached US$ 19.2 Billion in 2022. Looking forward, IMARC Group expects the market to reach US$ 60.9 Billion by 2028, exhibiting a growth rate (CAGR) of 21.19% during 2023-2028.
Artificial intelligence for information technology operations (AIOps) refers to a platform used for employing AI and machine learning solutions to automate tasks and processes with minimal human intervention. It utilizes various algorithms to gather, review and analyze data related to the IT operations in real-time to gain actionable insights. It can be deployed on static physical systems or on-premises, private and hybrid cloud environments through virtualized or software-defined resources. AIOps collects and aggregates data using performance monitoring tools, identifies system issues and patterns, diagnoses causes and reports the bugs for prompt response and remediation. It is also used for capacity optimization and network, log and application monitoring.
AIOps Market Trends:
The increasing demand for automation across various industries, such as banking, financial services and insurance (BFSI), healthcare, automation, IT and logistics, is one of the key factors driving the market growth. Organizations utilize AIOps for monitoring the activities and transactions performed by employees, customers and external agencies and preventing security breaches. In line with this, the widespread adoption of the work-from-home (WFH) trend by the enterprises is also contributing to the growth of the market. AIOps are used for enhanced information security while working remotely. Additionally, various technological advancements in the cloud-computing solutions are acting as another growth-inducing factor. Organizations are increasingly adopting cloud-based solutions for core business applications and performance, network and security management. AIOps also aids in enhancing the overall efficiency of the service delivery infrastructure. Other factors, including significant improvements in the IT infrastructure, especially in the developing economies, along with extensive research and development (R&D) activities, are anticipated to drive the market toward growth.
Key Market Segmentation:
IMARC Group provides an analysis of the key trends in each sub-segment of the global AIOps market report, along with forecasts at the global, regional and country level from 2023-2028. Our report has categorized the market based on organization size, deployment mode and end use industry.
Breakup by Organization Size:
Small and Medium Enterprises
Breakup by Deployment Mode:
Breakup by End Use Industry:
Media and Entertainment
IT and Telecom
Breakup by Region:
Middle East and Africa
The competitive landscape of the industry has also been examined along with the profiles of the key players being Appdynamics (Cisco Systems Inc.), BMC Software Inc., Broadcom Inc., Dynatrace Inc., HCL Technologies, International Business Machines Corporation, Micro Focus International plc, Moogsoft Inc., Resolve Systems LLC, Splunk Inc., Vmware Inc. (Dell Technologies Inc.) and Zenoss Inc.
Base Year of the Analysis
Organization Size, Deployment Mode, End Use Industry, Region
Asia Pacific, Europe, North America, Latin America, Middle East and Africa
United States, Canada, Germany, France, United Kingdom, Italy, Spain, Russia, China, Japan, India, South Korea, Australia, Indonesia, Brazil, Mexico
Appdynamics (Cisco Systems Inc.), BMC Software Inc., Broadcom Inc., Dynatrace Inc., HCL Technologies, International Business Machines Corporation, Micro Focus International plc, Moogsoft Inc., Resolve Systems LLC, Splunk Inc., Vmware Inc. (Dell Technologies Inc.) and Zenoss Inc.
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Key Questions Answered in This Report
We expect the global AIOps market to exhibit a CAGR of 21.19% during 2023-2028.
The growing application of AIOps platform across several end-use industries, to monitor the transactions
performed by employees, customers, and external agencies and prevent security breaches, is primarily
catalyzing the global AIOps market.
The sudden outbreak of the COVID-19 pandemic has led to the rising adoption of AIOps for enhanced
information security in remote working model, to automate tasks and processes with minimal human
Based on the organization size, the global AIOps market can be segmented into small and medium
enterprises and large enterprises, where large enterprises currently hold the majority of the total
Based on the deployment mode, the global AIOps market has been divided into on-premise and cloud.
Currently, on-premise exhibits a clear dominance in the market.
Based on the end use industry, the global AIOps market can be categorized into media and
entertainment, IT and telecom, retail, BFSI, healthcare, and others. Among these, the BFSI industry
accounts for the largest market share.
On a regional level, the market has been classified into North America, Asia-Pacific, Europe, Latin
America, and Middle East and Africa, where North America currently dominates the global market.
Some of the major players in the global AIOps market include Appdynamics (Cisco Systems Inc.), BMC
Software Inc., Broadcom Inc., Dynatrace Inc., HCL Technologies, International Business Machines
Corporation, Micro Focus International plc, Moogsoft Inc., Resolve Systems LLC, Splunk Inc., Vmware Inc.
(Dell Technologies Inc.), and Zenoss Inc.
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