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COVID-19
The pandemic continues to cause unprecedented disruption across industries worldwide.
Get detailed insights regarding the impact of COVID-19 on the market.

B2C E-commerce Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2022-2027

Market Overview:

The global B2C e-commerce market reached a value of US$ 4.1 Trillion in 2021. Looking forward, IMARC Group expects the market to reach US$ 6.8 Trillion by 2027, exhibiting a CAGR of 9.02% during 2022-2027. Keeping in mind the uncertainties of COVID-19, we are continuously tracking and evaluating the direct as well as the indirect influence of the pandemic on different end use industries. These insights are included in the report as a major market contributor. 

Business-to-consumer (B2C) e-commerce refers to the process of selling goods and services between a business and end users over the Internet. It offers global reach, enables trackable marketing, reduces physical overheads, and assists in gathering real-time data. Consequently, companies worldwide are shifting towards e-commerce platforms for selling goods and attracting more consumers. Besides this, due to rapid digitization and the rising demand for medical services, B2C e-commerce is also finding applications in the healthcare sector for providing remote access to medical services and helping healthcare professionals make more informed decisions.

 

 
 

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Factors like hectic lifestyles, inflating per capita incomes, increasing penetration of the Internet, rising utilization of smartphones, and the growing trend of fast fashion are escalating the demand for premium clothing and cosmetics through online portals. This represents one of the main factors influencing the market positively. Moreover, the advantages of B2C e-commerce services, such as convenience, 24/7 delivery, easy return policies, multiple payment options, and easy navigation of product categories, are increasing their adoption in the electronics, automotive, and travel and tourism industries worldwide. Apart from this, with the sudden coronavirus disease (COVID-19) outbreak, governments of numerous countries announced a complete lockdown. This resulted in the temporary closure of brick-and-mortar stores and the increasing need for B2C e-commerce solutions across the globe. Additionally, various brands are adopting innovative marketing strategies, such as contests, giveaways, free add-ons, and loyalty and reward programs, to attract a wider consumer base. Furthermore, with the increasing influence of social media channels, B2C e-commerce is anticipated to witness growth as it allows small stores to collaborate with popular online portals.

Key Market Segmentation:

IMARC Group provides an analysis of the key trends in each sub-segment of the global B2C e-commerce market, along with forecasts at the global, regional and country level from 2022-2027. Our report has categorized the market based on type and application .

Breakup by Type:

 

 
 

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  • B2C Retailers
  • Classifieds
     

Breakup by Application:

  • Automotive
  • Beauty and Personal Care
  • Consumer Electronics
  • Clothing and Footwear
  • Books and Stationery
  • Home Decor and Electronics
  • Travel and Tourism
  • Others
     

Breakup by Region:

 

 
 

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  • North America
    • United States
    • Canada
  • Asia-Pacific
    • China
    • Japan
    • India
    • South Korea
    • Australia
    • Indonesia
    • Others
  • Europe
    • Germany
    • France
    • United Kingdom
    • Italy
    • Spain
    • Russia
    • Others
  • Latin America
    • Brazil
    • Mexico
    • Others
  • Middle East and Africa
     

Competitive Landscape:

The competitive landscape of the industry has also been examined along with the profiles of the key players being Alibaba Group Holding Limited, Amazon.com Inc., ASOS plc, Booking Holdings Inc., eBay Inc., JD.com Inc., Macy's Inc., Makemytrip Limited, Otto GmbH & Co KG, Rakuten Inc. and Walmart Inc.

Report Coverage:

Report Features Details
Base Year of the Analysis 2021
Historical Period 2016-2021
Forecast Period 2022-2027
Units Trillion US$
Segment Coverage Type, Application, Region
Region Covered  Asia Pacific, Europe, North America, Latin America, Middle East and Africa
Countries Covered United States, Canada, Germany, France, United Kingdom, Italy, Spain, Russia, China, Japan, India, South Korea, Australia, Indonesia, Brazil, Mexico
Companies Covered Alibaba Group Holding Limited, Amazon.com Inc., ASOS plc, Booking Holdings Inc., eBay Inc., JD.com Inc., Macy's Inc., Makemytrip Limited, Otto GmbH & Co KG, Rakuten Inc. and Walmart Inc.
Customization Scope 10% Free Customization
Report Price and Purchase Option Single User License: US$ 2499
Five User License: US$ 3499
Corporate License: US$ 4499
Post-Sale Analyst Support 10-12 Weeks
Delivery Format PDF and Excel through Email (We can also provide the editable version of the report in PPT/Word format on special request)

 

Key Questions Answered in This Report:

  • How has the global B2C e-commerce market performed so far and how will it perform in the coming years?
  • What has been the impact of COVID-19 on the global B2C e-commerce market?
  • What are the key regional markets?
  • What is the breakup of the market based on the type?
  • What is the breakup of the market based on the application?
  • What are the various stages in the value chain of the industry?
  • What are the key driving factors and challenges in the industry?
  • What is the structure of the global B2C e-commerce market and who are the key players?
  • What is the degree of competition in the industry?

1    Preface
2    Scope and Methodology

    2.1    Objectives of the Study
    2.2    Stakeholders
    2.3    Data Sources
        2.3.1    Primary Sources
        2.3.2    Secondary Sources
    2.4    Market Estimation
        2.4.1    Bottom-Up Approach
        2.4.2    Top-Down Approach
    2.5    Forecasting Methodology
3    Executive Summary
4    Introduction

    4.1    Overview
    4.2    Key Industry Trends
5    Global B2C E-commerce Market
    5.1    Market Overview
    5.2    Market Performance
    5.3    Impact of COVID-19
    5.4    Market Forecast
6    Market Breakup by Type
    6.1    B2C Retailers
        6.1.1 Market Trends
        6.1.2 Market Forecast
    6.2    Classifieds
        6.2.1 Market Trends
        6.2.2 Market Forecast
7    Market Breakup by Application
    7.1    Automotive
        7.1.1 Market Trends
        7.1.2 Market Forecast
    7.2    Beauty and Personal Care
        7.2.1 Market Trends
        7.2.2 Market Forecast
    7.3    Consumer Electronics
        7.3.1 Market Trends
        7.3.2 Market Forecast
    7.4    Clothing and Footwear
        7.4.1 Market Trends
        7.4.2 Market Forecast
    7.5    Books and Stationery
        7.5.1 Market Trends
        7.5.2 Market Forecast
    7.6    Home Decor and Electronics
        7.6.1 Market Trends
        7.6.2 Market Forecast
    7.7    Travel and Tourism
        7.7.1 Market Trends
        7.7.2 Market Forecast
    7.8    Others
        7.8.1 Market Trends
        7.8.2 Market Forecast
8    Market Breakup by Region
    8.1    North America
        8.1.1 United States
           8.1.1.1 Market Trends
           8.1.1.2 Market Forecast
        8.1.2 Canada
           8.1.2.1 Market Trends
           8.1.2.2 Market Forecast
    8.2    Asia-Pacific
        8.2.1 China
           8.2.1.1 Market Trends
           8.2.1.2 Market Forecast
        8.2.2 Japan
           8.2.2.1 Market Trends
           8.2.2.2 Market Forecast
        8.2.3 India
           8.2.3.1 Market Trends
           8.2.3.2 Market Forecast
        8.2.4 South Korea
           8.2.4.1 Market Trends
           8.2.4.2 Market Forecast
        8.2.5 Australia
           8.2.5.1 Market Trends
           8.2.5.2 Market Forecast
        8.2.6 Indonesia
           8.2.6.1 Market Trends
           8.2.6.2 Market Forecast
        8.2.7 Others
           8.2.7.1 Market Trends
           8.2.7.2 Market Forecast
    8.3    Europe
        8.3.1 Germany
           8.3.1.1 Market Trends
           8.3.1.2 Market Forecast
        8.3.2 France
           8.3.2.1 Market Trends
           8.3.2.2 Market Forecast
        8.3.3 United Kingdom
           8.3.3.1 Market Trends
           8.3.3.2 Market Forecast
        8.3.4 Italy
           8.3.4.1 Market Trends
           8.3.4.2 Market Forecast
        8.3.5 Spain
           8.3.5.1 Market Trends
           8.3.5.2 Market Forecast
        8.3.6 Russia
           8.3.6.1 Market Trends
           8.3.6.2 Market Forecast
        8.3.7 Others
           8.3.7.1 Market Trends
           8.3.7.2 Market Forecast
    8.4    Latin America
        8.4.1 Brazil
           8.4.1.1 Market Trends
           8.4.1.2 Market Forecast
        8.4.2 Mexico
           8.4.2.1 Market Trends
           8.4.2.2 Market Forecast
        8.4.3 Others
           8.4.3.1 Market Trends
           8.4.3.2 Market Forecast
    8.5    Middle East and Africa
        8.5.1 Market Trends
        8.5.2 Market Breakup by Country
        8.5.3 Market Forecast
9    SWOT Analysis
    9.1    Overview
    9.2    Strengths
    9.3    Weaknesses
    9.4    Opportunities
    9.5    Threats
10    Value Chain Analysis
11    Porters Five Forces Analysis

    11.1    Overview
    11.2    Bargaining Power of Buyers
    11.3    Bargaining Power of Suppliers
    11.4    Degree of Competition
    11.5    Threat of New Entrants
    11.6    Threat of Substitutes
12    Price Analysis
13    Competitive Landscape

    13.1    Market Structure
    13.2    Key Players
    13.3    Profiles of Key Players
        13.3.1    Alibaba Group Holding Limited
           13.3.1.1 Company Overview
           13.3.1.2 Product Portfolio
           13.3.1.3 Financials
           13.3.1.4 SWOT Analysis
        13.3.2    Amazon.com Inc.
           13.3.2.1 Company Overview
           13.3.2.2 Product Portfolio
           13.3.2.3 Financials
           13.3.2.4 SWOT Analysis
        13.3.3    ASOS plc
           13.3.3.1 Company Overview
           13.3.3.2 Product Portfolio
           13.3.3.3 Financials
        13.3.4    Booking Holdings Inc.
           13.3.4.1 Company Overview
           13.3.4.2 Product Portfolio
        13.3.5    eBay Inc.
           13.3.5.1 Company Overview
           13.3.5.2 Product Portfolio
           13.3.5.3 Financials
           13.3.5.4 SWOT Analysis
        13.3.6    JD.com Inc.
           13.3.6.1 Company Overview
           13.3.6.2 Product Portfolio
           13.3.6.3 Financials
        13.3.7    Macy's Inc.
           13.3.7.1 Company Overview
           13.3.7.2 Product Portfolio
           13.3.7.3 Financials
           13.3.7.4 SWOT Analysis
        13.3.8    Makemytrip Limited
           13.3.8.1 Company Overview
           13.3.8.2 Product Portfolio
        13.3.9    Otto GmbH & Co KG
           13.3.9.1 Company Overview
           13.3.9.2 Product Portfolio
           13.3.9.3 SWOT Analysis
        13.3.10    Rakuten Inc.
           13.3.10.1 Company Overview
           13.3.10.2 Product Portfolio
        13.3.11    Walmart Inc.
           13.3.11.1 Company Overview
           13.3.11.2 Product Portfolio
           13.3.11.3 Financials
           13.3.11.4 SWOT Analysis

List of Figures

Figure 1: Global: B2C E-commerce Market: Major Drivers and Challenges
Figure 2: Global: B2C E-commerce Market: Sales Value (in Trillion US$), 2016-2021
Figure 3: Global: B2C E-commerce Market Forecast: Sales Value (in Trillion US$), 2022-2027
Figure 4: Global: B2C E-commerce Market: Breakup by Type (in %), 2021
Figure 5: Global: B2C E-commerce Market: Breakup by Application (in %), 2021
Figure 6: Global: B2C E-commerce Market: Breakup by Region (in %), 2021
Figure 7: Global: B2C E-commerce (B2C Retailers) Market: Sales Value (in Billion US$), 2016 & 2021
Figure 8: Global: B2C E-commerce (B2C Retailers) Market Forecast: Sales Value (in Billion US$), 2022-2027
Figure 9: Global: B2C E-commerce (Classifieds) Market: Sales Value (in Billion US$), 2016 & 2021
Figure 10: Global: B2C E-commerce (Classifieds) Market Forecast: Sales Value (in Billion US$), 2022-2027
Figure 11: Global: B2C E-commerce (Automotive) Market: Sales Value (in Billion US$), 2016 & 2021
Figure 12: Global: B2C E-commerce (Automotive) Market Forecast: Sales Value (in Billion US$), 2022-2027
Figure 13: Global: B2C E-commerce (Beauty and Personal Care) Market: Sales Value (in Billion US$), 2016 & 2021
Figure 14: Global: B2C E-commerce (Beauty and Personal Care) Market Forecast: Sales Value (in Billion US$), 2022-2027
Figure 15: Global: B2C E-commerce (Consumer Electronics) Market: Sales Value (in Billion US$), 2016 & 2021
Figure 16: Global: B2C E-commerce (Consumer Electronics) Market Forecast: Sales Value (in Billion US$), 2022-2027
Figure 17: Global: B2C E-commerce (Clothing and Footwear) Market: Sales Value (in Billion US$), 2016 & 2021
Figure 18: Global: B2C E-commerce (Clothing and Footwear) Market Forecast: Sales Value (in Billion US$), 2022-2027
Figure 19: Global: B2C E-commerce (Books and Stationery) Market: Sales Value (in Billion US$), 2016 & 2021
Figure 20: Global: B2C E-commerce (Books and Stationery) Market Forecast: Sales Value (in Billion US$), 2022-2027
Figure 21: Global: B2C E-commerce (Home Decor and Electronics) Market: Sales Value (in Billion US$), 2016 & 2021
Figure 22: Global: B2C E-commerce (Home Decor and Electronics) Market Forecast: Sales Value (in Billion US$), 2022-2027
Figure 23: Global: B2C E-commerce (Travel and Tourism) Market: Sales Value (in Billion US$), 2016 & 2021
Figure 24: Global: B2C E-commerce (Travel and Tourism) Market Forecast: Sales Value (in Billion US$), 2022-2027
Figure 25: Global: B2C E-commerce (Other Applications) Market: Sales Value (in Billion US$), 2016 & 2021
Figure 26: Global: B2C E-commerce (Other Applications) Market Forecast: Sales Value (in Billion US$), 2022-2027
Figure 27: North America: B2C E-commerce Market: Sales Value (in Billion US$), 2016 & 2021
Figure 28: North America: B2C E-commerce Market Forecast: Sales Value (in Billion US$), 2022-2027
Figure 29: United States: B2C E-commerce Market: Sales Value (in Billion US$), 2016 & 2021
Figure 30: United States: B2C E-commerce Market Forecast: Sales Value (in Billion US$), 2022-2027
Figure 31: Canada: B2C E-commerce Market: Sales Value (in Billion US$), 2016 & 2021
Figure 32: Canada: B2C E-commerce Market Forecast: Sales Value (in Billion US$), 2022-2027
Figure 33: Asia-Pacific: B2C E-commerce Market: Sales Value (in Billion US$), 2016 & 2021
Figure 34: Asia-Pacific: B2C E-commerce Market Forecast: Sales Value (in Billion US$), 2022-2027
Figure 35: China: B2C E-commerce Market: Sales Value (in Billion US$), 2016 & 2021
Figure 36: China: B2C E-commerce Market Forecast: Sales Value (in Billion US$), 2022-2027
Figure 37: Japan: B2C E-commerce Market: Sales Value (in Billion US$), 2016 & 2021
Figure 38: Japan: B2C E-commerce Market Forecast: Sales Value (in Billion US$), 2022-2027
Figure 39: India: B2C E-commerce Market: Sales Value (in Billion US$), 2016 & 2021
Figure 40: India: B2C E-commerce Market Forecast: Sales Value (in Billion US$), 2022-2027
Figure 41: South Korea: B2C E-commerce Market: Sales Value (in Billion US$), 2016 & 2021
Figure 42: South Korea: B2C E-commerce Market Forecast: Sales Value (in Billion US$), 2022-2027
Figure 43: Australia: B2C E-commerce Market: Sales Value (in Billion US$), 2016 & 2021
Figure 44: Australia: B2C E-commerce Market Forecast: Sales Value (in Billion US$), 2022-2027
Figure 45: Indonesia: B2C E-commerce Market: Sales Value (in Billion US$), 2016 & 2021
Figure 46: Indonesia: B2C E-commerce Market Forecast: Sales Value (in Billion US$), 2022-2027
Figure 47: Others: B2C E-commerce Market: Sales Value (in Billion US$), 2016 & 2021
Figure 48: Others: B2C E-commerce Market Forecast: Sales Value (in Billion US$), 2022-2027
Figure 49: Europe: B2C E-commerce Market: Sales Value (in Billion US$), 2016 & 2021
Figure 50: Europe: B2C E-commerce Market Forecast: Sales Value (in Billion US$), 2022-2027
Figure 51: Germany: B2C E-commerce Market: Sales Value (in Billion US$), 2016 & 2021
Figure 52: Germany: B2C E-commerce Market Forecast: Sales Value (in Billion US$), 2022-2027
Figure 53: France: B2C E-commerce Market: Sales Value (in Billion US$), 2016 & 2021
Figure 54: France: B2C E-commerce Market Forecast: Sales Value (in Billion US$), 2022-2027
Figure 55: United Kingdom: B2C E-commerce Market: Sales Value (in Billion US$), 2016 & 2021
Figure 56: United Kingdom: B2C E-commerce Market Forecast: Sales Value (in Billion US$), 2022-2027
Figure 57: Italy: B2C E-commerce Market: Sales Value (in Billion US$), 2016 & 2021
Figure 58: Italy: B2C E-commerce Market Forecast: Sales Value (in Billion US$), 2022-2027
Figure 59: Spain: B2C E-commerce Market: Sales Value (in Billion US$), 2016 & 2021
Figure 60: Spain: B2C E-commerce Market Forecast: Sales Value (in Billion US$), 2022-2027
Figure 61: Russia: B2C E-commerce Market: Sales Value (in Billion US$), 2016 & 2021
Figure 62: Russia: B2C E-commerce Market Forecast: Sales Value (in Billion US$), 2022-2027
Figure 63: Others: B2C E-commerce Market: Sales Value (in Billion US$), 2016 & 2021
Figure 64: Others: B2C E-commerce Market Forecast: Sales Value (in Billion US$), 2022-2027
Figure 65: Latin America: B2C E-commerce Market: Sales Value (in Billion US$), 2016 & 2021
Figure 66: Latin America: B2C E-commerce Market Forecast: Sales Value (in Billion US$), 2022-2027
Figure 67: Brazil: B2C E-commerce Market: Sales Value (in Billion US$), 2016 & 2021
Figure 68: Brazil: B2C E-commerce Market Forecast: Sales Value (in Billion US$), 2022-2027
Figure 69: Mexico: B2C E-commerce Market: Sales Value (in Billion US$), 2016 & 2021
Figure 70: Mexico: B2C E-commerce Market Forecast: Sales Value (in Billion US$), 2022-2027
Figure 71: Others: B2C E-commerce Market: Sales Value (in Billion US$), 2016 & 2021
Figure 72: Others: B2C E-commerce Market Forecast: Sales Value (in Billion US$), 2022-2027
Figure 73: Middle East and Africa: B2C E-commerce Market: Sales Value (in Billion US$), 2016 & 2021
Figure 74: Middle East and Africa: B2C E-commerce Market: Breakup by Country (in %), 2021
Figure 75: Middle East and Africa: B2C E-commerce Market Forecast: Sales Value (in Billion US$), 2022-2027
Figure 76: Global: B2C E-commerce Industry: SWOT Analysis
Figure 77: Global: B2C E-commerce Industry: Value Chain Analysis
Figure 78: Global: B2C E-commerce Industry: Porter's Five Forces Analysis

List of Tables

Table 1: Global: B2C E-commerce Market: Key Industry Highlights, 2021 and 2027
Table 2: Global: B2C E-commerce Market Forecast: Breakup by Type (in Billion US$), 2022-2027
Table 3: Global: B2C E-commerce Market Forecast: Breakup by Application (in Billion US$), 2022-2027
Table 4: Global: B2C E-commerce Market Forecast: Breakup by Region (in Billion US$), 2022-2027
Table 5: Global: B2C E-commerce Market: Competitive Structure
Table 6: Global: B2C E-commerce Market: Key Players


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