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Global Enterprise Content Management Software Market to Grow at 13.8% During 2023-2028, Impelled by Continual Technological Advancements

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Enterprise Content Management Software Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2023-2028

Market Overview:

The global enterprise content management (ECM) software market size reached US$ 59.2 Billion in 2022. Looking forward, IMARC Group expects the market to reach US$ 131.2 Billion by 2028, exhibiting a growth rate (CAGR) of 13.8% during 2023-2028.

An enterprise content management (ECM) software is used to create, distribute, archive, store and manage unstructured content as well as to analyze the usage to enable the organizations to deliver related content to users as per their requirement. This software enables organizations to save time and money by systematically managing content like scanned documents, emails, reports, medical images and office documents. It allows companies to store, track, edit and collaborate on content creation and other information projects while ensuring security. In this way, it serves as a platform for enterprises to share structured information across multiple departments or teams and manage the workflow efficiently.

Global Enterprise Content Management (ECM) Software Market Drivers:

  • ECM software establishes smooth collaboration and coordination among the employees of an organization as it streamlines the cycle of information and automates various business processes. It also enables financial institutions to accomplish short-term revenue objectives more quickly by analyzing and improving the customer experience on digital channels.
  • Protection against data loss is a growing concern among various enterprises as it is necessary to protect the data for future use. The increasing requirement for securing confidential data is bolstering the adoption of ECM software.
  • Several organizations prefer using mobile devices to access and collaborate on content and business documents anytime and anywhere. The integration of ECM software with smartphones and tablets is creating a positive outlook for the global market.
  • This also allows efficient distribution of work between employees which helps to make different functional processes traceable and aligns various on-going tasks.


Key Market Segmentation:

IMARC Group provides an analysis of the key trends in each sub-segment of the global enterprise content management software market report, along with forecasts at the global and regional level from 2023-2028. Our report has categorized the market based on deployment model, component type, service, enterprise and end-use industry.

Breakup by Deployment Model:

  • On-Premises
  • Cloud-Based
     

Breakup by Component Type:

  • Document Management System (DMS)
  • Web Content Management (WCM) 
  • Document-Centric Collaboration (DCC) 
  • Records Management 
  • Document Imaging 
  • Business Process Management (BPM) 
  • Others
     

Breakup by Service:

  • Professional
  • Managed
     

Breakup by Enterprise:

  • Small and Medium Enterprises
  • Large Enterprises
     

Breakup by End-Use Industry:

  • Telecom and IT
  • Banking Financial Services and Insurance (BFSI)
  • Retail
  • Education
  • Manufacturing
  • Media and Entertainment
  • Government
  • Healthcare
  • Others
     

Breakup by Region:

  • North America
  • Europe
  • Asia Pacific
  • Middle East and Africa
  • Latin America
     

Competitive Landscape:

The report has also analysed the competitive landscape of the market with some of the key players being Capgemini SE, Xerox Corporation, OpenText Corporation, IBM Corporation, Oracle Corporation, M-Files Corp., Hyland Software Inc., Epicor Software Corp, Alfresco Software Inc., DocuWare GmbH, Datamatics Global Services Limited, Hewlett Packard Enterprise Company, Microsoft Corporation, Newgen Software Technologies Limited, etc.

Report Coverage:

Report Features Details
Base Year of the Analysis 2022
Historical Period 2017-2022
Forecast Period 2023-2028
Units US$ Billion
Segment Coverage Deployment Model, Component Type, Service, Enterprise, End-Use Industry, Region
Region Covered  Asia Pacific, Europe, North America, Latin America, Middle East and Africa
Companies Covered Capgemini SE, Xerox Corporation, OpenText Corporation, IBM Corporation, Oracle Corporation, M-Files Corp., Hyland Software Inc., Epicor Software Corp, Alfresco Software Inc., DocuWare GmbH, Datamatics Global Services Limited, Hewlett Packard Enterprise Company, Microsoft Corporation and Newgen Software Technologies Limited
Customization Scope 10% Free Customization
Report Price and Purchase Option Single User License: US$ 2499
Five User License: US$ 3499
Corporate License: US$ 4499
Post-Sale Analyst Support 10-12 Weeks
Delivery Format PDF and Excel through Email (We can also provide the editable version of the report in PPT/Word format on special request)

1   Preface
2   Scope and Methodology
    2.1    Objectives of the Study
    2.2    Stakeholders
    2.3    Data Sources
        2.3.1    Primary Sources
        2.3.2    Secondary Sources
    2.4    Market Estimation
        2.4.1    Bottom-Up Approach
        2.4.2    Top-Down Approach
    2.5    Forecasting Methodology
3   Executive Summary
4   Introduction
    4.1    Overview
    4.2    Key Industry Trends
5   Global Enterprise Content Management Software Market
    5.1    Market Overview
    5.2    Market Performance
    5.3    Impact of COVID-19
    5.4    Market Breakup by Deployment Model 
    5.5    Market Breakup by Component Type 
    5.6    Market Breakup by Service 
    5.7    Market Breakup by Enterprise 
    5.8    Market Breakup by End-Use Industry
    5.9    Market Breakup by Region
    5.10    Market Forecast
6   Market Breakup by Deployment Model
    6.1     On-Premises  
        6.1.1    Market Trends
        6.1.2    Market Forecast
    6.2    Cloud-Based 
        6.2.1    Market Trends
        6.2.2    Market Forecast
7   Market Breakup by Component Type
    7.1    Document Management System (DMS)
        7.1.1    Market Trends
        7.1.2    Market Forecast
    7.2    Web Content Management (WCM) 
        7.2.1    Market Trends
        7.2.2    Market Forecast
    7.3    Document-Centric Collaboration (DCC)
        7.3.1    Market Trends
        7.3.2    Market Forecast
    7.4    Records Management 
        7.4.1    Market Trends
        7.4.2    Market Forecast
    7.5    Document Imaging 
        7.5.1    Market Trends
        7.5.2    Market Forecast
    7.6    Business Process Management (BPM)
        7.6.1    Market Trends
        7.6.2    Market Forecast
    7.7    Others 
        7.7.1    Market Trends
        7.7.2    Market Forecast
8   Market Breakup by Service
    8.1    Professional
        8.1.1    Market Trends
        8.1.2    Market Forecast
    8.2    Managed 
        8.2.1    Market Trends
        8.2.2    Market Forecast
9   Market Breakup by Enterprise
    9.1     Small and Medium Enterprise 
        9.1.1    Market Trends
        9.1.2    Market Forecast
    9.2     Large Enterprise 
        9.2.1    Market Trends
        9.2.2    Market Forecast
10  Market Breakup by End-Use Industry
    10.1    Telecom and IT 
        10.1.1    Market Trends
        10.1.2    Market Forecast
    10.2    Banking Financial Services and Insurance (BFSI) 
        10.2.1    Market Trends
        10.2.2    Market Forecast
    10.3    Retail 
        10.3.1    Market Trends
        10.3.2    Market Forecast
    10.4    Education 
        10.4.1    Market Trends
        10.4.2    Market Forecast
    10.5    Manufacturing 
        10.5.1    Market Trends
        10.5.2    Market Forecast
    10.6    Media and Entertainment 
        10.6.1    Market Trends
        10.6.2    Market Forecast
    10.7    Government 
        10.7.1    Market Trends
        10.7.2    Market Forecast
    10.8    Healthcare 
        10.8.1    Market Trends
        10.8.2    Market Forecast
    10.9    Others 
        10.9.1    Market Trends
        10.9.2    Market Forecast
11  Market Breakup by Region
    11.1    North America 
        11.1.1    Market Trends
        11.1.2    Market Forecast
    11.2    Europe 
        11.2.1    Market Trends
        11.2.2    Market Forecast
    11.3    Asia Pacific
        11.3.1    Market Trends
        11.3.2    Market Forecast
    11.4    Middle East and Africa
        11.4.1    Market Trends
        11.4.2    Market Forecast
    11.5    Latin America
        11.5.1    Market Trends
        11.5.2    Market Forecast
12  SWOT Analysis
    12.1    Overview
    12.2    Strengths
    12.3    Weaknesses
    12.4    Opportunities
    12.5    Threats
13  Value Chain Analysis
14  Porters Five Forces Analysis
    14.1    Overview
    14.2    Bargaining Power of Buyers
    14.3    Bargaining Power of Suppliers
    14.4    Degree of Competition
    14.5    Threat of New Entrants
    14.6    Threat of Substitutes
15  Price Analysis
16  Competitive Landscape
    16.1    Market Structure
    16.2    Key Players
    16.3    Profiles of Key Players
        16.3.1    Capgemini SE
        16.3.2    Xerox Corporation 
        16.3.3    OpenText Corporation 
        16.3.4    IBM Corporation
        16.3.5    Oracle Corporation
        16.3.6    M-Files Corp.
        16.3.7    Hyland Software Inc.
        16.3.8    Epicor Software Corp
        16.3.9    Alfresco Software Inc.
        16.3.10      DocuWare GmbH
        16.3.11      Datamatics Global Services Limited
        16.3.12      Hewlett Packard Enterprise Company
        16.3.13      Microsoft Corporation
        16.3.14      Newgen Software Technologies Limited

List of Figures

Figure 1: Global: Enterprise Content Management Software Market: Major Drivers and Challenges
Figure 2: Global: Enterprise Content Management Software Market: Sales Value (in Billion US$), 2017-2022
Figure 3: Global: Enterprise Content Management Software Market: Breakup by Deployment Model (in %), 2022
Figure 4: Global: Enterprise Content Management Software Market: Breakup by Component Type (in %), 2022
Figure 5: Global: Enterprise Content Management Software Market: Breakup by Service (in %), 2022
Figure 6: Global: Enterprise Content Management Software Market: Breakup by Enterprise (in %), 2022
Figure 7: Global: Enterprise Content Management Software Market: Breakup by End-Use Industry (in %), 2022
Figure 8: Global: Enterprise Content Management Software Market: Breakup by Region (in %), 2022
Figure 9: Global: Enterprise Content Management Software Market Forecast: Sales Value (in Billion US$), 2023-2028
Figure 10: Global: Enterprise Content Management Software Industry: SWOT Analysis
Figure 11: Global: Enterprise Content Management Software Industry: Value Chain Analysis
Figure 12: Global: Enterprise Content Management Software Industry: Porter’s Five Forces Analysis
Figure 13: Global: Enterprise Content Management Software (On-Premises) Market: Sales Value (in Million US$), 2017 & 2022
Figure 14: Global: Enterprise Content Management Software (On-Premises) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 15: Global: Enterprise Content Management Software (Cloud-Based) Market: Sales Value (in Million US$), 2017 & 2022
Figure 16: Global: Enterprise Content Management Software (Cloud-Based) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 17: Global: Enterprise Content Management Software (Document Management System-DMS) Market: Sales Value (in Million US$), 2017 & 2022
Figure 18: Global: Enterprise Content Management Software (Document Management System-DMS) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 19: Global: Enterprise Content Management Software (Web Content Management-WCM) Market: Sales Value (in Million US$), 2017 & 2022
Figure 20: Global: Enterprise Content Management Software (Web Content Management-WCM) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 21: Global: Enterprise Content Management Software (Document-Centric Collaboration-DCC) Market: Sales Value (in Million US$), 2017 & 2022
Figure 22: Global: Enterprise Content Management Software (Document-Centric Collaboration-DCC) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 23: Global: Enterprise Content Management Software (Records Management) Market: Sales Value (in Million US$), 2017 & 2022
Figure 24: Global: Enterprise Content Management Software (Records Management) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 25: Global: Enterprise Content Management Software (Document Imaging) Market: Sales Value (in Million US$), 2017 & 2022
Figure 26: Global: Enterprise Content Management Software (Document Imaging) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 27: Global: Enterprise Content Management Software (Business Process Management-BPM) Market: Sales Value (in Million US$), 2017 & 2022
Figure 28: Global: Enterprise Content Management Software (Business Process Management-BPM) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 29: Global: Enterprise Content Management Software (Other Component Types) Market: Sales Value (in Million US$), 2017 & 2022
Figure 30: Global: Enterprise Content Management Software (Other Component Types) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 31: Global: Enterprise Content Management Software (Professional) Market: Sales Value (in Million US$), 2017 & 2022
Figure 32: Global: Enterprise Content Management Software (Professional) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 33: Global: Enterprise Content Management Software (Managed) Market: Sales Value (in Million US$), 2017 & 2022
Figure 34: Global: Enterprise Content Management Software (Managed) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 35: Global: Enterprise Content Management Software (Small and Medium Enterprise) Market: Sales Value (in Million US$), 2017 & 2022
Figure 36: Global: Enterprise Content Management Software (Small and Medium Enterprise) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 37: Global: Enterprise Content Management Software (Large Enterprise) Market: Sales Value (in Million US$), 2017 & 2022
Figure 38: Global: Enterprise Content Management Software (Large Enterprise) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 39: Global: Enterprise Content Management Software (Telecom and IT) Market: Sales Value (in Million US$), 2017 & 2022
Figure 40: Global: Enterprise Content Management Software (Telecom and IT) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 41: Global: Enterprise Content Management Software (Banking Financial Services and Insurance-BFSI) Market: Sales Value (in Million US$), 2017 & 2022
Figure 42: Global: Enterprise Content Management Software (Banking Financial Services and Insurance-BFSI) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 43: Global: Enterprise Content Management Software (Retail) Market: Sales Value (in Million US$), 2017 & 2022
Figure 44: Global: Enterprise Content Management Software (Retail) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 45: Global: Enterprise Content Management Software (Education) Market: Sales Value (in Million US$), 2017 & 2022
Figure 46: Global: Enterprise Content Management Software (Education) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 47: Global: Enterprise Content Management Software (Manufacturing) Market: Sales Value (in Million US$), 2017 & 2022
Figure 48: Global: Enterprise Content Management Software (Manufacturing) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 49: Global: Enterprise Content Management Software (Media and Entertainment) Market: Sales Value (in Million US$), 2017 & 2022
Figure 50: Global: Enterprise Content Management Software (Media and Entertainment) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 51: Global: Enterprise Content Management Software (Government) Market: Sales Value (in Million US$), 2017 & 2022
Figure 52: Global: Enterprise Content Management Software (Government) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 53: Global: Enterprise Content Management Software (Healthcare) Market: Sales Value (in Million US$), 2017 & 2022
Figure 54: Global: Enterprise Content Management Software (Healthcare) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 55: Global: Enterprise Content Management Software (Other End-Use Industries) Market: Sales Value (in Million US$), 2017 & 2022
Figure 56: Global: Enterprise Content Management Software (Other End-Use Industries) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 57: North America: Enterprise Content Management Software Market: Sales Value (in Million US$), 2017 & 2022
Figure 58: North America: Enterprise Content Management Software Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 59: Europe: Enterprise Content Management Software Market: Sales Value (in Million US$), 2017 & 2022
Figure 60: Europe: Enterprise Content Management Software Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 61: Asia Pacific: Enterprise Content Management Software Market: Sales Value (in Million US$), 2017 & 2022
Figure 62: Asia Pacific: Enterprise Content Management Software Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 63: Middle East and Africa: Enterprise Content Management Software Market: Sales Value (in Million US$), 2017 & 2022
Figure 64: Middle East and Africa: Enterprise Content Management Software Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 65: Latin America: Enterprise Content Management Software Market: Sales Value (in Million US$), 2017 & 2022
Figure 66: Latin America: Enterprise Content Management Software Market Forecast: Sales Value (in Million US$), 2023-2028

List of Tables

Table 1: Global: Enterprise Content Management Software Market: Key Industry Highlights, 2022 and 2028
Table 2: Global: Enterprise Content Management Software Market Forecast: Breakup by Deployment Model (in Million US$), 2023-2028
Table 3: Global: Enterprise Content Management Software Market Forecast: Breakup by Component Type (in Million US$), 2023-2028
Table 4: Global: Enterprise Content Management Software Market Forecast: Breakup by Service (in Million US$), 2023-2028
Table 5: Global: Enterprise Content Management Software Market Forecast: Breakup by Enterprise (in Million US$), 2023-2028
Table 6: Global: Enterprise Content Management Software Market Forecast: Breakup by End-Use Industry (in Million US$), 2023-2028
Table 7: Global: Enterprise Content Management Software Market Forecast: Breakup by Region (in Million US$), 2023-2028
Table 8: Global: Enterprise Content Management Software Market Structure
Table 9: Global: Enterprise Content Management Software Market: Key Players


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Key Questions Answered in This Report

The global enterprise content management software market was valued at US$ 59.2 Billion in 2022.

We expect the global enterprise content management software market to exhibit a CAGR of 13.8% during 2023-2028.

The rising integration of cloud computing, AI, and IoT solutions with the ECM software, allowing businesses in improving their customer services, is primarily driving the global enterprise content management software market.

The sudden outbreak of the COVID-19 pandemic has led to the growing adoption of ECM software across numerous organizations for securing confidential data and protecting the data for future use, owing to the increasing deployment of remote working and Bring-Your-Own-Devices (BYOD) models.

Based on the deployment model, the global enterprise content management software market can be segmented into on-premises and cloud-based. Currently, cloud-based model holds the majority of the total market share.

Based on the component type, the global enterprise content management software market has been divided into Document Management System (DMS), Web Content Management (WCM), Document-Centric Collaboration (DCC), records management, document imaging, Business Process Management (BPM), and others. Among these, records management currently exhibits a clear dominance in the market.

Based on the service, the global enterprise content management software market can be categorized into professional and managed. Currently, professional service accounts for the majority of the global market share.

Based on the enterprise, the global enterprise content management software market has been segregated into small and medium enterprises and large enterprises, where small and medium enterprises currently hold the largest market share.

Based on the end-use industry, the global enterprise content management software market can be bifurcated into telecom and IT, Banking Financial Services and Insurance (BFSI), retail, education, manufacturing, media and entertainment, government, healthcare, and others. Currently, the Banking Financial Services and Insurance (BFSI) industry exhibits a clear dominance in the market.

On a regional level, the market has been classified into North America, Europe, Asia Pacific, Middle East and Africa, and Latin America, where North America currently dominates the global market.

Some of the major players in the global enterprise content management software market include Capgemini SE, Xerox Corporation, OpenText Corporation, IBM Corporation, Oracle Corporation, M-Files Corp., Hyland Software Inc., Epicor Software Corp, Alfresco Software Inc., DocuWare GmbH, Datamatics Global Services Limited, Hewlett Packard Enterprise Company, Microsoft Corporation, Newgen Software Technologies Limited, etc.

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