The global enterprise content management (ECM) software market reached a value of US$ 43.4 Billion in 2020. An enterprise content management (ECM) software is used to create, distribute, archive, store and manage unstructured content as well as to analyze the usage to enable the organizations to deliver related content to users as per their requirement. This software enables organizations to save time and money by systematically managing content like scanned documents, emails, reports, medical images and office documents. It allows companies to store, track, edit and collaborate on content creation and other information projects while ensuring security. In this way, it serves as a platform for enterprises to share structured information across multiple departments or teams and manage the workflow efficiently. Looking forward, IMARC Group expects the global enterprise content management (ECM) software market to exhibit strong growth during the next five years.
Global Enterprise Content Management (ECM) Software Market Drivers:
- ECM software establishes smooth collaboration and coordination among the employees of an organization as it streamlines the cycle of information and automates various business processes. It also enables financial institutions to accomplish short-term revenue objectives more quickly by analyzing and improving the customer experience on digital channels.
- Protection against data loss is a growing concern among various enterprises as it is necessary to protect the data for future use. The increasing requirement for securing confidential data is bolstering the adoption of ECM software.
- Several organizations prefer using mobile devices to access and collaborate on content and business documents anytime and anywhere. The integration of ECM software with smartphones and tablets is creating a positive outlook for the global market.
- This also allows efficient distribution of work between employees which helps to make different functional processes traceable and aligns various on-going tasks.
Report Coverage:
- Historical, Current and Future Market Trends
- Breakup by Deployment Model:
- Breakup by Component Type:
- Document Management System (DMS)
- Web Content Management (WCM)
- Document-Centric Collaboration (DCC)
- Records Management
- Document Imaging
- Business Process Management (BPM)
- Others
- Breakup by Service:
- Breakup by Enterprise:
- Small and Medium Enterprises
- Large Enterprises
- Breakup by End-Use Industry:
- Telecom and IT
- Banking Financial Services and Insurance (BFSI)
- Retail
- Education
- Manufacturing
- Media and Entertainment
- Government
- Healthcare
- Others
- Breakup by Region:
- North America
- Europe
- Asia Pacific
- Middle East and Africa
- Latin America
Competitive Landscape:
The report has also analysed the competitive landscape of the market with some of the key players being Capgemini SE, Xerox Corporation, OpenText Corporation, IBM Corporation, Oracle Corporation, M-Files Corp., Hyland Software Inc., Epicor Software Corp, Alfresco Software Inc., DocuWare GmbH, Datamatics Global Services Limited, Hewlett Packard Enterprise Company, Microsoft Corporation, Newgen Software Technologies Limited, etc.
Key Questions Answered in This Report:
- How has the global enterprise content management software market performed so far and how will it perform in the coming years?
- What are the key regional markets in the global enterprise content management software industry?
- What has been the impact of COVID-19 on the global enterprise content management software industry?
- What is the breakup of the market based on the deployment model?
- What is the breakup of the market based on the component type?
- What is the breakup of the market based on the service?
- What is the breakup of the market based on the enterprise?
- What is the breakup of the market based on the end-use industry?
- What are the various stages in the value chain of the global enterprise content management software industry?
- What are the key driving factors and challenges in the global enterprise content management software industry?
- What is the structure of the global enterprise content management software industry and who are the key players?
- What is the degree of competition in the global enterprise content management software industry?
- What are the profit margins in the global enterprise content management software industry?
1 Preface
2 Scope and Methodology
2.1 Objectives of the Study
2.2 Stakeholders
2.3 Data Sources
2.3.1 Primary Sources
2.3.2 Secondary Sources
2.4 Market Estimation
2.4.1 Bottom-Up Approach
2.4.2 Top-Down Approach
2.5 Forecasting Methodology
3 Executive Summary
4 Introduction
4.1 Overview
4.2 Key Industry Trends
5 Global Enterprise Content Management Software Market
5.1 Market Overview
5.2 Market Performance
5.3 Impact of COVID-19
5.4 Market Breakup by Deployment Model
5.5 Market Breakup by Component Type
5.6 Market Breakup by Service
5.7 Market Breakup by Enterprise
5.8 Market Breakup by End-Use Industry
5.9 Market Breakup by Region
5.10 Market Forecast
6 Market Breakup by Deployment Model
6.1 On-Premises
6.1.1 Market Trends
6.1.2 Market Forecast
6.2 Cloud-Based
6.2.1 Market Trends
6.2.2 Market Forecast
7 Market Breakup by Component Type
7.1 Document Management System (DMS)
7.1.1 Market Trends
7.1.2 Market Forecast
7.2 Web Content Management (WCM)
7.2.1 Market Trends
7.2.2 Market Forecast
7.3 Document-Centric Collaboration (DCC)
7.3.1 Market Trends
7.3.2 Market Forecast
7.4 Records Management
7.4.1 Market Trends
7.4.2 Market Forecast
7.5 Document Imaging
7.5.1 Market Trends
7.5.2 Market Forecast
7.6 Business Process Management (BPM)
7.6.1 Market Trends
7.6.2 Market Forecast
7.7 Others
7.7.1 Market Trends
7.7.2 Market Forecast
8 Market Breakup by Service
8.1 Professional
8.1.1 Market Trends
8.1.2 Market Forecast
8.2 Managed
8.2.1 Market Trends
8.2.2 Market Forecast
9 Market Breakup by Enterprise
9.1 Small and Medium Enterprise
9.1.1 Market Trends
9.1.2 Market Forecast
9.2 Large Enterprise
9.2.1 Market Trends
9.2.2 Market Forecast
10 Market Breakup by End-Use Industry
10.1 Telecom and IT
10.1.1 Market Trends
10.1.2 Market Forecast
10.2 Banking Financial Services and Insurance (BFSI)
10.2.1 Market Trends
10.2.2 Market Forecast
10.3 Retail
10.3.1 Market Trends
10.3.2 Market Forecast
10.4 Education
10.4.1 Market Trends
10.4.2 Market Forecast
10.5 Manufacturing
10.5.1 Market Trends
10.5.2 Market Forecast
10.6 Media and Entertainment
10.6.1 Market Trends
10.6.2 Market Forecast
10.7 Government
10.7.1 Market Trends
10.7.2 Market Forecast
10.8 Healthcare
10.8.1 Market Trends
10.8.2 Market Forecast
10.9 Others
10.9.1 Market Trends
10.9.2 Market Forecast
11 Market Breakup by Region
11.1 North America
11.1.1 Market Trends
11.1.2 Market Forecast
11.2 Europe
11.2.1 Market Trends
11.2.2 Market Forecast
11.3 Asia Pacific
11.3.1 Market Trends
11.3.2 Market Forecast
11.4 Middle East and Africa
11.4.1 Market Trends
11.4.2 Market Forecast
11.5 Latin America
11.5.1 Market Trends
11.5.2 Market Forecast
12 SWOT Analysis
12.1 Overview
12.2 Strengths
12.3 Weaknesses
12.4 Opportunities
12.5 Threats
13 Value Chain Analysis
14 Porters Five Forces Analysis
14.1 Overview
14.2 Bargaining Power of Buyers
14.3 Bargaining Power of Suppliers
14.4 Degree of Competition
14.5 Threat of New Entrants
14.6 Threat of Substitutes
15 Price Analysis
16 Competitive Landscape
16.1 Market Structure
16.2 Key Players
16.3 Profiles of Key Players
16.3.1 Capgemini SE
16.3.2 Xerox Corporation
16.3.3 OpenText Corporation
16.3.4 IBM Corporation
16.3.5 Oracle Corporation
16.3.6 M-Files Corp.
16.3.7 Hyland Software Inc.
16.3.8 Epicor Software Corp
16.3.9 Alfresco Software Inc.
16.3.10 DocuWare GmbH
16.3.11 Datamatics Global Services Limited
16.3.12 Hewlett Packard Enterprise Company
16.3.13 Microsoft Corporation
16.3.14 Newgen Software Technologies Limited
List of Figures
Figure 1: Global: Enterprise Content Management Software Market: Major Drivers and Challenges
Figure 2: Global: Enterprise Content Management Software Market: Sales Value (in Billion US$), 2015 - 2020
Figure 3: Global: Enterprise Content Management Software Market: Breakup by Deployment Model (in %), 2020
Figure 4: Global: Enterprise Content Management Software Market: Breakup by Component Type (in %), 2020
Figure 5: Global: Enterprise Content Management Software Market: Breakup by Service (in %), 2020
Figure 6: Global: Enterprise Content Management Software Market: Breakup by Enterprise (in %), 2020
Figure 7: Global: Enterprise Content Management Software Market: Breakup by End-Use Industry (in %), 2020
Figure 8: Global: Enterprise Content Management Software Market: Breakup by Region (in %), 2020
Figure 9: Global: Enterprise Content Management Software Market Forecast: Sales Value (in Billion US$), 2021-2026
Figure 10: Global: Enterprise Content Management Software Industry: SWOT Analysis
Figure 11: Global: Enterprise Content Management Software Industry: Value Chain Analysis
Figure 12: Global: Enterprise Content Management Software Industry: Porter’s Five Forces Analysis
Figure 13: Global: Enterprise Content Management Software (On-Premises) Market: Sales Value (in Million US$), 2015 & 2020
Figure 14: Global: Enterprise Content Management Software (On-Premises) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 15: Global: Enterprise Content Management Software (Cloud-Based) Market: Sales Value (in Million US$), 2015 & 2020
Figure 16: Global: Enterprise Content Management Software (Cloud-Based) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 17: Global: Enterprise Content Management Software (Document Management System-DMS) Market: Sales Value (in Million US$), 2015 & 2020
Figure 18: Global: Enterprise Content Management Software (Document Management System-DMS) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 19: Global: Enterprise Content Management Software (Web Content Management-WCM) Market: Sales Value (in Million US$), 2015 & 2020
Figure 20: Global: Enterprise Content Management Software (Web Content Management-WCM) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 21: Global: Enterprise Content Management Software (Document-Centric Collaboration-DCC) Market: Sales Value (in Million US$), 2015 & 2020
Figure 22: Global: Enterprise Content Management Software (Document-Centric Collaboration-DCC) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 23: Global: Enterprise Content Management Software (Records Management) Market: Sales Value (in Million US$), 2015 & 2020
Figure 24: Global: Enterprise Content Management Software (Records Management) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 25: Global: Enterprise Content Management Software (Document Imaging) Market: Sales Value (in Million US$), 2015 & 2020
Figure 26: Global: Enterprise Content Management Software (Document Imaging) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 27: Global: Enterprise Content Management Software (Business Process Management-BPM) Market: Sales Value (in Million US$), 2015 & 2020
Figure 28: Global: Enterprise Content Management Software (Business Process Management-BPM) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 29: Global: Enterprise Content Management Software (Other Types) Market: Sales Value (in Million US$), 2015 & 2020
Figure 30: Global: Enterprise Content Management Software (Other Types) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 31: Global: Enterprise Content Management Software (Professional) Market: Sales Value (in Million US$), 2015 & 2020
Figure 32: Global: Enterprise Content Management Software (Professional) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 33: Global: Enterprise Content Management Software (Managed) Market: Sales Value (in Million US$), 2015 & 2020
Figure 34: Global: Enterprise Content Management Software (Managed) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 35: Global: Enterprise Content Management Software (Small and Medium Enterprise) Market: Sales Value (in Million US$), 2015 & 2020
Figure 36: Global: Enterprise Content Management Software (Small and Medium Enterprise) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 37: Global: Enterprise Content Management Software (Large Enterprise) Market: Sales Value (in Million US$), 2015 & 2020
Figure 38: Global: Enterprise Content Management Software (Large Enterprise) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 39: Global: Enterprise Content Management Software (Telecom and IT) Market: Sales Value (in Million US$), 2015 & 2020
Figure 40: Global: Enterprise Content Management Software (Telecom and IT) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 41: Global: Enterprise Content Management Software (Banking Financial Services and Insurance-BFSI) Market: Sales Value (in Million US$), 2015 & 2020
Figure 42: Global: Enterprise Content Management Software (Banking Financial Services and Insurance-BFSI) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 43: Global: Enterprise Content Management Software (Retail) Market: Sales Value (in Million US$), 2015 & 2020
Figure 44: Global: Enterprise Content Management Software (Retail) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 45: Global: Enterprise Content Management Software (Education) Market: Sales Value (in Million US$), 2015 & 2020
Figure 46: Global: Enterprise Content Management Software (Education) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 47: Global: Enterprise Content Management Software (Manufacturing) Market: Sales Value (in Million US$), 2015 & 2020
Figure 48: Global: Enterprise Content Management Software (Manufacturing) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 49: Global: Enterprise Content Management Software (Media and Entertainment) Market: Sales Value (in Million US$), 2015 & 2020
Figure 50: Global: Enterprise Content Management Software (Media and Entertainment) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 51: Global: Enterprise Content Management Software (Government) Market: Sales Value (in Million US$), 2015 & 2020
Figure 52: Global: Enterprise Content Management Software (Government) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 53: Global: Enterprise Content Management Software (Healthcare) Market: Sales Value (in Million US$), 2015 & 2020
Figure 54: Global: Enterprise Content Management Software (Healthcare) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 55: Global: Enterprise Content Management Software (Other End-Users) Market: Sales Value (in Million US$), 2015 & 2020
Figure 56: Global: Enterprise Content Management Software (Other End-Users) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 57: North America: Enterprise Content Management Software Market: Sales Value (in Million US$), 2015 & 2020
Figure 58: North America: Enterprise Content Management Software Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 59: Europe: Enterprise Content Management Software Market: Sales Value (in Million US$), 2015 & 2020
Figure 60: Europe: Enterprise Content Management Software Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 61: Asia Pacific: Enterprise Content Management Software Market: Sales Value (in Million US$), 2015 & 2020
Figure 62: Asia Pacific: Enterprise Content Management Software Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 63: Middle East and Africa: Enterprise Content Management Software Market: Sales Value (in Million US$), 2015 & 2020
Figure 64: Middle East and Africa: Enterprise Content Management Software Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 65: Latin America: Enterprise Content Management Software Market: Sales Value (in Million US$), 2015 & 2020
Figure 66: Latin America: Enterprise Content Management Software Market Forecast: Sales Value (in Million US$), 2021-2026
List of Tables
Table 1: Global: Enterprise Content Management Software Market: Key Industry Highlights, 2020 and 2026
Table 2: Global: Enterprise Content Management Software Market Forecast: Breakup by Deployment Model (in Million US$), 2021-2026
Table 3: Global: Enterprise Content Management Software Market Forecast: Breakup by Component Type (in Million US$), 2021-2026
Table 4: Global: Enterprise Content Management Software Market Forecast: Breakup by Service (in Million US$), 2021-2026
Table 5: Global: Enterprise Content Management Software Market Forecast: Breakup by Enterprise (in Million US$), 2021-2026
Table 6: Global: Enterprise Content Management Software Market Forecast: Breakup by End-Use Industry (in Million US$), 2021-2026
Table 7: Global: Enterprise Content Management Software Market Forecast: Breakup by Region (in Million US$), 2021-2026
Table 8: Global: Enterprise Content Management Software Market Structure
Table 9: Global: Enterprise Content Management Software Market: Key Players