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Healthcare Chatbots Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2022-2027

Market Overview:

The global healthcare chatbots market reached a value of US$ 207.36 Million in 2021. Looking forward, IMARC Group expects the market to reach US$ 711.07 Million by 2027, exhibiting at a CAGR of 21.50% during 2022-2027. Keeping in mind the uncertainties of COVID-19, we are continuously tracking and evaluating the direct as well as the indirect influence of the pandemic. These insights are included in the report as a major market contributor.

Healthcare chatbots are software integrated with machine learning (ML) algorithms and natural language processing (NLP). They allow medical assistants to stimulate and engage in conversations and provide real-time assistance to patients. They assist in reducing hospital visits, consultation times, unnecessary treatments and procedures, and hospital admissions and re-admissions by providing 24/7 remote medical care to patients. Nowadays, several healthcare chatbots are leveraged with complex self-learning algorithms to maintain in-depth, human-like conversations.

Healthcare Chatbots Market Trends:

One of the significant factors driving the healthcare chatbots market is the coronavirus disease (COVID-19) outbreak. Due to the highly infectious nature of the virus, medical practitioners across the globe are relying on healthcare chatbots for monitoring patients with mild symptoms and providing hospital-based care on a timely basis. These chatbots communicate necessary information about COVID-19 in different languages and make the screening process faster and more efficient. Apart from this, the growing prevalence of chronic diseases, in confluence with the escalating demand for remote patient monitoring (RPM), is impelling the market growth. Moreover, private clinics are adopting healthcare chatbots to triage and clerk patients, which further leads to significant cost savings and improving patient care outcomes. They also aid in freeing up hospital resources for treating existing and critical patients. Besides this, several health firms are focusing on developing solutions that provide digital healthcare assistance. As a result, there is a rise in the usage of hybrid chatbots that provide an interface for patients to interact with real doctors via live videos or text consultation. Furthermore, these chatbots offer mental health assistance and cognitive-behavioral therapy (CBT) to people with post-traumatic stress disorder (PTSD), anxiety, or depression. They also help people with autism improve their social skills via webcams and microphones.

Key Market Segmentation:

IMARC Group provides an analysis of the key trends in each sub-segment of the global healthcare chatbots market, along with forecasts at the global, regional and country level from 2022-2027. Our report has categorized the market based on component, deployment mode, application and end user.

Breakup by Component:

  • Software
  • Services
     

Breakup by Deployment Mode:

  • Cloud-based
  • On-premises
     

Breakup by Application:

  • Symptoms Check
  • Medical and Drug Information Assistance
  • Appointment Scheduling and Monitoring
  • Others
     

Breakup by End User:

  • Patients
  • Healthcare Providers
  • Insurance Companies
  • Others
     

Breakup by Region:

  • North America
    • United States
    • Canada
  • Asia-Pacific
    • China
    • Japan
    • India
    • South Korea
    • Australia
    • Indonesia
    • Others
  • Europe
    • Germany
    • France
    • United Kingdom
    • Italy
    • Spain
    • Russia
    • Others
  • Latin America
    • Brazil
    • Mexico
    • Others
  • Middle East and Africa
     

Competitive Landscape:

The competitive landscape of the industry has also been examined along with the profiles of the key players being Ada Health GmbH, Babylon Inc., Buoy Health Inc., Creative Virtual Ltd., GYANT.com Inc., HealthTap Inc., Infermedica, Microsoft Corporation, PACT Care BV, Sensely Inc., Woebot Health and Your.MD Ltd.

Report Coverage:

Report Features Details
Base Year of the Analysis 2021
    Historical Period 2016-2021
Forecast Period 2022-2027
Units US$ Million
Segment Coverage Component, Deployment Mode, Application, End User, Region
Region Covered  Asia Pacific, Europe, North America, Latin America, Middle East and Africa
Countries Covered United States, Canada, Germany, France, United Kingdom, Italy, Spain, Russia, China, Japan, India, South Korea, Australia, Indonesia, Brazil, Mexico
Companies Covered Ada Health GmbH, Babylon Inc., Buoy Health Inc., Creative Virtual Ltd., GYANT.com Inc., HealthTap Inc., Infermedica, Microsoft Corporation, PACT Care BV, Sensely Inc., Woebot Health and Your.MD Ltd.
Customization Scope 10% Free Customization
Report Price and Purchase Option Single User License: US$ 2499
Five User License: US$ 3499
Corporate License: US$ 4499
Post-Sale Analyst Support 10-12 Weeks
Delivery Format PDF and Excel through Email (We can also provide the editable version of the report in PPT/Word format on special request)

 

Key Questions Answered in This Report:

  • How has the global healthcare chatbots market performed so far and how will it perform in the coming years?
  • What has been the impact of COVID-19 on the global healthcare chatbots market?
  • What are the key regional markets?
  • What is the breakup of the market based on the component?
  • What is the breakup of the market based on the deployment mode?
  • What is the breakup of the market based on the application?
  • What is the breakup of the market based on the end user?
  • What are the various stages in the value chain of the industry?
  • What are the key driving factors and challenges in the industry?
  • What is the structure of the global healthcare chatbots market and who are the key players?
  • What is the degree of competition in the industry?

1    Preface
2    Scope and Methodology

    2.1    Objectives of the Study
    2.2    Stakeholders
    2.3    Data Sources
        2.3.1    Primary Sources
        2.3.2    Secondary Sources
    2.4    Market Estimation
        2.4.1    Bottom-Up Approach
        2.4.2    Top-Down Approach
    2.5    Forecasting Methodology
3    Executive Summary
4    Introduction

    4.1    Overview
    4.2    Key Industry Trends
5    Global Healthcare Chatbots Market
    5.1    Market Overview
    5.2    Market Performance
    5.3    Impact of COVID-19
    5.4    Market Forecast
6    Market Breakup by Component
    6.1    Software
        6.1.1 Market Trends
        6.1.2 Market Forecast
    6.2    Services
        6.2.1 Market Trends
        6.2.2 Market Forecast
7    Market Breakup by Deployment Mode
    7.1    Cloud-based
        7.1.1 Market Trends
        7.1.2 Market Forecast
    7.2    On-premises
        7.2.1 Market Trends
        7.2.2 Market Forecast
8    Market Breakup by Application
    8.1    Symptoms Check
        8.1.1 Market Trends
        8.1.2 Market Forecast
    8.2    Medical and Drug Information Assistance
        8.2.1 Market Trends
        8.2.2 Market Forecast
    8.3    Appointment Scheduling and Monitoring
        8.3.1 Market Trends
        8.3.2 Market Forecast
    8.4    Others
        8.4.1 Market Trends
        8.4.2 Market Forecast
9    Market Breakup by End User
    9.1    Patients
        9.1.1 Market Trends
        9.1.2 Market Forecast
    9.2    Healthcare Providers
        9.2.1 Market Trends
        9.2.2 Market Forecast
    9.3    Insurance Companies
        9.3.1 Market Trends
        9.3.2 Market Forecast
    9.4    Others
        9.4.1 Market Trends
        9.4.2 Market Forecast
10    Market Breakup by Region
    10.1    North America
        10.1.1 United States
           10.1.1.1 Market Trends
           10.1.1.2 Market Forecast
        10.1.2 Canada
           10.1.2.1 Market Trends
           10.1.2.2 Market Forecast
    10.2    Asia-Pacific
        10.2.1 China
           10.2.1.1 Market Trends
           10.2.1.2 Market Forecast
        10.2.2 Japan
           10.2.2.1 Market Trends
           10.2.2.2 Market Forecast
        10.2.3 India
           10.2.3.1 Market Trends
           10.2.3.2 Market Forecast
        10.2.4 South Korea
           10.2.4.1 Market Trends
           10.2.4.2 Market Forecast
        10.2.5 Australia
           10.2.5.1 Market Trends
           10.2.5.2 Market Forecast
        10.2.6 Indonesia
           10.2.6.1 Market Trends
           10.2.6.2 Market Forecast
        10.2.7 Others
           10.2.7.1 Market Trends
           10.2.7.2 Market Forecast
    10.3    Europe
        10.3.1 Germany
           10.3.1.1 Market Trends
           10.3.1.2 Market Forecast
        10.3.2 France
           10.3.2.1 Market Trends
           10.3.2.2 Market Forecast
        10.3.3 United Kingdom
           10.3.3.1 Market Trends
           10.3.3.2 Market Forecast
        10.3.4 Italy
           10.3.4.1 Market Trends
           10.3.4.2 Market Forecast
        10.3.5 Spain
           10.3.5.1 Market Trends
           10.3.5.2 Market Forecast
        10.3.6 Russia
           10.3.6.1 Market Trends
           10.3.6.2 Market Forecast
        10.3.7 Others
           10.3.7.1 Market Trends
           10.3.7.2 Market Forecast
    10.4    Latin America
        10.4.1 Brazil
           10.4.1.1 Market Trends
           10.4.1.2 Market Forecast
        10.4.2 Mexico
           10.4.2.1 Market Trends
           10.4.2.2 Market Forecast
        10.4.3 Others
           10.4.3.1 Market Trends
           10.4.3.2 Market Forecast
    10.5    Middle East and Africa
        10.5.1 Market Trends
        10.5.2 Market Breakup by Country
        10.5.3 Market Forecast
11    SWOT Analysis
    11.1    Overview
    11.2    Strengths
    11.3    Weaknesses
    11.4    Opportunities
    11.5    Threats
12    Value Chain Analysis
13    Porters Five Forces Analysis

    13.1    Overview
    13.2    Bargaining Power of Buyers
    13.3    Bargaining Power of Suppliers
    13.4    Degree of Competition
    13.5    Threat of New Entrants
    13.6    Threat of Substitutes
14    Price Analysis
15    Competitive Landscape

    15.1    Market Structure
    15.2    Key Players
    15.3    Profiles of Key Players
        15.3.1    Ada Health GmbH
           15.3.1.1 Company Overview
           15.3.1.2 Product Portfolio
        15.3.2    Babylon Inc. 
           15.3.2.1 Company Overview
           15.3.2.2 Product Portfolio
        15.3.3    Buoy Health Inc.
           15.3.3.1 Company Overview
           15.3.3.2 Product Portfolio
        15.3.4    Creative Virtual Ltd.
           15.3.4.1 Company Overview
           15.3.4.2 Product Portfolio
        15.3.5    GYANT.com Inc.
           15.3.5.1 Company Overview
           15.3.5.2 Product Portfolio
        15.3.6    HealthTap Inc.
           15.3.6.1 Company Overview
           15.3.6.2 Product Portfolio
        15.3.7    Infermedica
           15.3.7.1 Company Overview
           15.3.7.2 Product Portfolio
        15.3.8    Microsoft Corporation
           15.3.8.1 Company Overview
           15.3.8.2 Product Portfolio
           15.3.8.3 Financials
           15.3.8.4 SWOT Analysis
        15.3.9    PACT Care BV
           15.3.9.1 Company Overview
           15.3.9.2 Product Portfolio
        15.3.10    Sensely Inc.
           15.3.10.1 Company Overview
           15.3.10.2 Product Portfolio
        15.3.11    Woebot Health
           15.3.11.1 Company Overview
           15.3.11.2 Product Portfolio
        15.3.12    Your.MD Ltd.
           15.3.12.1 Company Overview
           15.3.12.2 Product Portfolio

List of Figures

Figure 1: Global: Healthcare Chatbots Market: Major Drivers and Challenges
Figure 2: Global: Healthcare Chatbots Market: Sales Value (in Million US$), 2016-2021
Figure 3: Global: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 4: Global: Healthcare Chatbots Market: Breakup by Component (in %), 2021
Figure 5: Global: Healthcare Chatbots Market: Breakup by Deployment Mode (in %), 2021
Figure 6: Global: Healthcare Chatbots Market: Breakup by Application (in %), 2021
Figure 7: Global: Healthcare Chatbots Market: Breakup by End User (in %), 2021
Figure 8: Global: Healthcare Chatbots Market: Breakup by Region (in %), 2021
Figure 9: Global: Healthcare Chatbots (Software) Market: Sales Value (in Million US$), 2016 & 2021
Figure 10: Global: Healthcare Chatbots (Software) Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 11: Global: Healthcare Chatbots (Services) Market: Sales Value (in Million US$), 2016 & 2021
Figure 12: Global: Healthcare Chatbots (Services) Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 13: Global: Healthcare Chatbots (Cloud-based) Market: Sales Value (in Million US$), 2016 & 2021
Figure 14: Global: Healthcare Chatbots (Cloud-based) Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 15: Global: Healthcare Chatbots (On-premises) Market: Sales Value (in Million US$), 2016 & 2021
Figure 16: Global: Healthcare Chatbots (On-premises) Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 17: Global: Healthcare Chatbots (Symptoms Check) Market: Sales Value (in Million US$), 2016 & 2021
Figure 18: Global: Healthcare Chatbots (Symptoms Check) Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 19: Global: Healthcare Chatbots (Medical and Drug Information Assistance) Market: Sales Value (in Million US$), 2016 & 2021
Figure 20: Global: Healthcare Chatbots (Medical and Drug Information Assistance) Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 21: Global: Healthcare Chatbots (Appointment Scheduling and Monitoring) Market: Sales Value (in Million US$), 2016 & 2021
Figure 22: Global: Healthcare Chatbots (Appointment Scheduling and Monitoring) Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 23: Global: Healthcare Chatbots (Other Applications) Market: Sales Value (in Million US$), 2016 & 2021
Figure 24: Global: Healthcare Chatbots (Other Applications) Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 25: Global: Healthcare Chatbots (Patients) Market: Sales Value (in Million US$), 2016 & 2021
Figure 26: Global: Healthcare Chatbots (Patients) Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 27: Global: Healthcare Chatbots (Healthcare Providers) Market: Sales Value (in Million US$), 2016 & 2021
Figure 28: Global: Healthcare Chatbots (Healthcare Providers) Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 29: Global: Healthcare Chatbots (Insurance Companies) Market: Sales Value (in Million US$), 2016 & 2021
Figure 30: Global: Healthcare Chatbots (Insurance Companies) Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 31: Global: Healthcare Chatbots (Other End Users) Market: Sales Value (in Million US$), 2016 & 2021
Figure 32: Global: Healthcare Chatbots (Other End Users) Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 33: North America: Healthcare Chatbots Market: Sales Value (in Million US$), 2016 & 2021
Figure 34: North America: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 35: United States: Healthcare Chatbots Market: Sales Value (in Million US$), 2016 & 2021
Figure 36: United States: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 37: Canada: Healthcare Chatbots Market: Sales Value (in Million US$), 2016 & 2021
Figure 38: Canada: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 39: Asia-Pacific: Healthcare Chatbots Market: Sales Value (in Million US$), 2016 & 2021
Figure 40: Asia-Pacific: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 41: China: Healthcare Chatbots Market: Sales Value (in Million US$), 2016 & 2021
Figure 42: China: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 43: Japan: Healthcare Chatbots Market: Sales Value (in Million US$), 2016 & 2021
Figure 44: Japan: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 45: India: Healthcare Chatbots Market: Sales Value (in Million US$), 2016 & 2021
Figure 46: India: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 47: South Korea: Healthcare Chatbots Market: Sales Value (in Million US$), 2016 & 2021
Figure 48: South Korea: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 49: Australia: Healthcare Chatbots Market: Sales Value (in Million US$), 2016 & 2021
Figure 50: Australia: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 51: Indonesia: Healthcare Chatbots Market: Sales Value (in Million US$), 2016 & 2021
Figure 52: Indonesia: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 53: Others: Healthcare Chatbots Market: Sales Value (in Million US$), 2016 & 2021
Figure 54: Others: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 55: Europe: Healthcare Chatbots Market: Sales Value (in Million US$), 2016 & 2021
Figure 56: Europe: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 57: Germany: Healthcare Chatbots Market: Sales Value (in Million US$), 2016 & 2021
Figure 58: Germany: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 59: France: Healthcare Chatbots Market: Sales Value (in Million US$), 2016 & 2021
Figure 60: France: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 61: United Kingdom: Healthcare Chatbots Market: Sales Value (in Million US$), 2016 & 2021
Figure 62: United Kingdom: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 63: Italy: Healthcare Chatbots Market: Sales Value (in Million US$), 2016 & 2021
Figure 64: Italy: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 65: Spain: Healthcare Chatbots Market: Sales Value (in Million US$), 2016 & 2021
Figure 66: Spain: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 67: Russia: Healthcare Chatbots Market: Sales Value (in Million US$), 2016 & 2021
Figure 68: Russia: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 69: Others: Healthcare Chatbots Market: Sales Value (in Million US$), 2016 & 2021
Figure 70: Others: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 71: Latin America: Healthcare Chatbots Market: Sales Value (in Million US$), 2016 & 2021
Figure 72: Latin America: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 73: Brazil: Healthcare Chatbots Market: Sales Value (in Million US$), 2016 & 2021
Figure 74: Brazil: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 75: Mexico: Healthcare Chatbots Market: Sales Value (in Million US$), 2016 & 2021
Figure 76: Mexico: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 77: Others: Healthcare Chatbots Market: Sales Value (in Million US$), 2016 & 2021
Figure 78: Others: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 79: Middle East and Africa: Healthcare Chatbots Market: Sales Value (in Million US$), 2016 & 2021
Figure 80: Middle East and Africa: Healthcare Chatbots Market: Breakup by Country (in %), 2021
Figure 81: Middle East and Africa: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 82: Global: Healthcare Chatbots Industry: SWOT Analysis
Figure 83: Global: Healthcare Chatbots Industry: Value Chain Analysis
Figure 84: Global: Healthcare Chatbots Industry: Porter's Five Forces Analysis

List of Tables

Table 1: Global: Healthcare Chatbots Market: Key Industry Highlights, 2021 and 2027
Table 2: Global: Healthcare Chatbots Market Forecast: Breakup by Component (in Million US$), 2022-2027
Table 3: Global: Healthcare Chatbots Market Forecast: Breakup by Deployment Mode (in Million US$), 2022-2027
Table 4: Global: Healthcare Chatbots Market Forecast: Breakup by Application (in Million US$), 2022-2027
Table 5: Global: Healthcare Chatbots Market Forecast: Breakup by End User (in Million US$), 2022-2027
Table 6: Global: Healthcare Chatbots Market Forecast: Breakup by Region (in Million US$), 2022-2027
Table 7: Global: Healthcare Chatbots Market: Competitive Structure
Table 8: Global: Healthcare Chatbots Market: Key Players

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