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IT Outsourcing Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2022-2027

Market Overview:

The global IT outsourcing market reached a value of US$ 522.3 Billion in 2021. Looking forward, IMARC Group expects the market to reach a value of US$ 689.2 Billion by 2027, exhibiting a CAGR of 4.60% during 2022-2027. Keeping in mind the uncertainties of COVID-19, we are continuously tracking and evaluating the direct as well as the indirect influence of the pandemic on different end use industries. These insights are included in the report as a major market contributor.

Information technology (IT) outsourcing involves reliance on external service providers to deliver IT-enabled business processes, application services, and infrastructure solutions for effective business outcomes. It also includes utility services, software as a service (SaaS), and cloud-enabled outsourcing that helps clients develop precise strategies and vision. It assists in reducing expenses, increasing time savings and supporting uninterrupted workflow. At present, organizations across the globe are relying on IT outsourcing as it enables enterprises to accelerate time to market and take maximum coverage of external expertise, assets, and intellectual property.

IT Outsourcing Market Trends:

The global outbreak of coronavirus disease (COVID-19) has significantly impacted businesses around the world, which propelled them to revise budgets and outsource non-core functions to maintain financial stability and minimize the impact of the pandemic. Apart from this, as keeping data storage devices and facilities in-house requires substantial capital investments, companies worldwide are outsourcing their data storage to a third party due to lower labor costs, cheaper infrastructure, and significant tax savings advantages. Moreover, due to the fierce global competition in the industry, small and medium scale enterprises (SMEs) that lack the space or labor funds for in-house auxiliary departments are shifting to IT outsourcing for improving efficiency and expanding business globally. Additionally, there is a rise in the incorporation of IT services in the healthcare sector for transforming its operations. As a result, health firms are focusing on IT outsourcing to manage finances while balancing IT maintenance. IT outsourcing healthcare services generally include coding and billing, medical transcriptions, insurance claim processing, virtual assistants, and customer support, which help accelerate medical workflows and research procedures. This, in turn, is influencing the market positively.

Key Market Segmentation:

IMARC Group provides an analysis of the key trends in each sub-segment of the global IT outsourcing market, along with forecasts at the global, regional and country level from 2022-2027. Our report has categorized the market based on service model, organization size and end user.

Breakup by Service Model:

  • Software as a Service (SaaS)
  • Platform as a Service (PaaS)
  • Infrastructure as a Service (IaaS)
     

Breakup by Organization Size:

  • Small and Medium-sized Enterprises
  • Large Enterprises
     

Breakup by End User:

  • BFSI
  • Healthcare
  • Media and Telecommunications
  • Retail and E-commerce
  • Manufacturing
  • Others
     

Breakup by Region:

  • North America
    • United States
    • Canada
  • Asia-Pacific
    • China
    • Japan
    • India
    • South Korea
    • Australia
    • Indonesia
    • Others
  • Europe
    • Germany
    • France
    • United Kingdom
    • Italy
    • Spain
    • Russia
    • Others
  • Latin America
    • Brazil
    • Mexico
    • Others
  • Middle East and Africa
     

Competitive Landscape:

The competitive landscape of the industry has also been examined along with the profiles of the key players being Accenture plc, Capgemini SE, Dell Technologies Inc., DXC Technology Company, Fujitsu Limited, International Business Machines Corporation, Nippon Telegraph and Telephone Corporation, Specialist Computer Centres (SCC) and Wipro Limited.

Report Coverage:

Report Features Details
Base Year of the Analysis 2021
    Historical Period 2016-2021
Forecast Period 2022-2027
Units US$ Billion
Segment Coverage Service Model, Organization Size, End User, Region
Region Covered  Asia Pacific, Europe, North America, Latin America, Middle East and Africa
Countries Covered United States, Canada, Germany, France, United Kingdom, Italy, Spain, Russia, China, Japan, India, South Korea, Australia, Indonesia, Brazil, Mexico
Companies Covered Accenture plc, Capgemini SE, Dell Technologies Inc., DXC Technology Company, Fujitsu Limited, International Business Machines Corporation, Nippon Telegraph and Telephone Corporation, Specialist Computer Centres (SCC) and Wipro Limited.
Customization Scope 10% Free Customization
Report Price and Purchase Option Single User License: US$ 2499
Five User License: US$ 3499
Corporate License: US$ 4499
Post-Sale Analyst Support 10-12 Weeks
Delivery Format PDF and Excel through Email (We can also provide the editable version of the report in PPT/Word format on special request)

 

Key Questions Answered in This Report:

  • How has the global it outsourcing market performed so far and how will it perform in the coming years?
  • What has been the impact of COVID-19 on the global it outsourcing market?
  • What are the key regional markets?
  • What is the breakup of the market based on the service model?
  • What is the breakup of the market based on the organization size?
  • What is the breakup of the market based on the end user?
  • What are the various stages in the value chain of the industry?
  • What are the key driving factors and challenges in the industry?
  • What is the structure of the global it outsourcing market and who are the key players?
  • What is the degree of competition in the industry?

1    Preface
2    Scope and Methodology

    2.1    Objectives of the Study
    2.2    Stakeholders
    2.3    Data Sources
        2.3.1    Primary Sources
        2.3.2    Secondary Sources
    2.4    Market Estimation
        2.4.1    Bottom-Up Approach
        2.4.2    Top-Down Approach
    2.5    Forecasting Methodology
3    Executive Summary
4    Introduction

    4.1    Overview
    4.2    Key Industry Trends
5    Global IT Outsourcing Market
    5.1    Market Overview
    5.2    Market Performance
    5.3    Impact of COVID-19
    5.4    Market Forecast
6    Market Breakup by Service Model
    6.1    Software as a Service (SaaS)
        6.1.1 Market Trends
        6.1.2 Market Forecast
    6.2    Platform as a Service (PaaS)
        6.2.1 Market Trends
        6.2.2 Market Forecast
    6.3    Infrastructure as a Service (IaaS)
        6.3.1 Market Trends
        6.3.2 Market Forecast
7    Market Breakup by Organization Size
    7.1    Small and Medium-sized Enterprises
        7.1.1 Market Trends
        7.1.2 Market Forecast
    7.2    Large Enterprises
        7.2.1 Market Trends
        7.2.2 Market Forecast
8    Market Breakup by End User
    8.1    BFSI
        8.1.1 Market Trends
        8.1.2 Market Forecast
    8.2    Healthcare
        8.2.1 Market Trends
        8.2.2 Market Forecast
    8.3    Media and Telecommunications
        8.3.1 Market Trends
        8.3.2 Market Forecast
    8.4    Retail and E-commerce
        8.4.1 Market Trends
        8.4.2 Market Forecast
    8.5    Manufacturing
        8.5.1 Market Trends
        8.5.2 Market Forecast
    8.6    Others
        8.6.1 Market Trends
        8.6.2 Market Forecast
9    Market Breakup by Region
    9.1    North America
        9.1.1 United States
           9.1.1.1 Market Trends
           9.1.1.2 Market Forecast
        9.1.2 Canada
           9.1.2.1 Market Trends
           9.1.2.2 Market Forecast
    9.2    Asia-Pacific
        9.2.1 China
           9.2.1.1 Market Trends
           9.2.1.2 Market Forecast
        9.2.2 Japan
           9.2.2.1 Market Trends
           9.2.2.2 Market Forecast
        9.2.3 India
           9.2.3.1 Market Trends
           9.2.3.2 Market Forecast
        9.2.4 South Korea
           9.2.4.1 Market Trends
           9.2.4.2 Market Forecast
        9.2.5 Australia
           9.2.5.1 Market Trends
           9.2.5.2 Market Forecast
        9.2.6 Indonesia
           9.2.6.1 Market Trends
           9.2.6.2 Market Forecast
        9.2.7 Others
           9.2.7.1 Market Trends
           9.2.7.2 Market Forecast
    9.3    Europe
        9.3.1 Germany
           9.3.1.1 Market Trends
           9.3.1.2 Market Forecast
        9.3.2 France
           9.3.2.1 Market Trends
           9.3.2.2 Market Forecast
        9.3.3 United Kingdom
           9.3.3.1 Market Trends
           9.3.3.2 Market Forecast
        9.3.4 Italy
           9.3.4.1 Market Trends
           9.3.4.2 Market Forecast
        9.3.5 Spain
           9.3.5.1 Market Trends
           9.3.5.2 Market Forecast
        9.3.6 Russia
           9.3.6.1 Market Trends
           9.3.6.2 Market Forecast
        9.3.7 Others
           9.3.7.1 Market Trends
           9.3.7.2 Market Forecast
    9.4    Latin America
        9.4.1 Brazil
           9.4.1.1 Market Trends
           9.4.1.2 Market Forecast
        9.4.2 Mexico
           9.4.2.1 Market Trends
           9.4.2.2 Market Forecast
        9.4.3 Others
           9.4.3.1 Market Trends
           9.4.3.2 Market Forecast
    9.5    Middle East and Africa
        9.5.1 Market Trends
        9.5.2 Market Breakup by Country
        9.5.3 Market Forecast
10    SWOT Analysis
    10.1    Overview
    10.2    Strengths
    10.3    Weaknesses
    10.4    Opportunities
    10.5    Threats
11    Value Chain Analysis
12    Porters Five Forces Analysis

    12.1    Overview
    12.2    Bargaining Power of Buyers
    12.3    Bargaining Power of Suppliers
    12.4    Degree of Competition
    12.5    Threat of New Entrants
    12.6    Threat of Substitutes
13    Price Analysis
14    Competitive Landscape

    14.1    Market Structure
    14.2    Key Players
    14.3    Profiles of Key Players
        14.3.1    Accenture plc
           14.3.1.1 Company Overview
           14.3.1.2 Product Portfolio
           14.3.1.3 Financials
           14.3.1.4 SWOT Analysis
        14.3.2    Capgemini SE
           14.3.2.1 Company Overview
           14.3.2.2 Product Portfolio
           14.3.2.3 Financials
           14.3.2.4 SWOT Analysis
        14.3.3    Dell Technologies Inc.
           14.3.3.1 Company Overview
           14.3.3.2 Product Portfolio
           14.3.3.3 Financials
           14.3.3.4 SWOT Analysis
        14.3.4    DXC Technology Company
           14.3.4.1 Company Overview
           14.3.4.2 Product Portfolio
           14.3.4.3 Financials
           14.3.4.4 SWOT Analysis
        14.3.5    Fujitsu Limited
           14.3.5.1 Company Overview
           14.3.5.2 Product Portfolio
           14.3.5.3 Financials
           14.3.5.4 SWOT Analysis
        14.3.6    International Business Machines Corporation
           14.3.6.1 Company Overview
           14.3.6.2 Product Portfolio
           14.3.6.3 Financials
           14.3.6.4 SWOT Analysis
        14.3.7    Nippon Telegraph and Telephone Corporation
           14.3.7.1 Company Overview
           14.3.7.2 Product Portfolio
           14.3.7.3 Financials
        14.3.8    Specialist Computer Centres (SCC)
           14.3.8.1 Company Overview
           14.3.8.2 Product Portfolio
        14.3.9    Wipro Limited
           14.3.9.1 Company Overview
           14.3.9.2 Product Portfolio
           14.3.9.3 Financials

List of Figures

Figure 1: Global: IT Outsourcing Market: Major Drivers and Challenges
Figure 2: Global: IT Outsourcing Market: Sales Value (in Billion US$), 2016-2021
Figure 3: Global: IT Outsourcing Market Forecast: Sales Value (in Billion US$), 2022-2027
Figure 4: Global: IT Outsourcing Market: Breakup by Service Model (in %), 2021
Figure 5: Global: IT Outsourcing Market: Breakup by Organization Size (in %), 2021
Figure 6: Global: IT Outsourcing Market: Breakup by End User (in %), 2021
Figure 7: Global: IT Outsourcing Market: Breakup by Region (in %), 2021
Figure 8: Global: IT Outsourcing (Software as a Service (SaaS)) Market: Sales Value (in Million US$), 2016 & 2021
Figure 9: Global: IT Outsourcing (Software as a Service (SaaS)) Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 10: Global: IT Outsourcing (Platform as a Service (PaaS)) Market: Sales Value (in Million US$), 2016 & 2021
Figure 11: Global: IT Outsourcing (Platform as a Service (PaaS)) Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 12: Global: IT Outsourcing (Infrastructure as a Service (IaaS)) Market: Sales Value (in Million US$), 2016 & 2021
Figure 13: Global: IT Outsourcing (Infrastructure as a Service (IaaS)) Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 14: Global: IT Outsourcing (Small and Medium-sized Enterprises) Market: Sales Value (in Million US$), 2016 & 2021
Figure 15: Global: IT Outsourcing (Small and Medium-sized Enterprises) Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 16: Global: IT Outsourcing (Large Enterprises) Market: Sales Value (in Million US$), 2016 & 2021
Figure 17: Global: IT Outsourcing (Large Enterprises) Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 18: Global: IT Outsourcing (BFSI) Market: Sales Value (in Million US$), 2016 & 2021
Figure 19: Global: IT Outsourcing (BFSI) Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 20: Global: IT Outsourcing (Healthcare) Market: Sales Value (in Million US$), 2016 & 2021
Figure 21: Global: IT Outsourcing (Healthcare) Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 22: Global: IT Outsourcing (Media and Telecommunications) Market: Sales Value (in Million US$), 2016 & 2021
Figure 23: Global: IT Outsourcing (Media and Telecommunications) Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 24: Global: IT Outsourcing (Retail and E-commerce) Market: Sales Value (in Million US$), 2016 & 2021
Figure 25: Global: IT Outsourcing (Retail and E-commerce) Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 26: Global: IT Outsourcing (Manufacturing) Market: Sales Value (in Million US$), 2016 & 2021
Figure 27: Global: IT Outsourcing (Manufacturing) Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 28: Global: IT Outsourcing (Other End Users) Market: Sales Value (in Million US$), 2016 & 2021
Figure 29: Global: IT Outsourcing (Other End Users) Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 30: North America: IT Outsourcing Market: Sales Value (in Million US$), 2016 & 2021
Figure 31: North America: IT Outsourcing Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 32: United States: IT Outsourcing Market: Sales Value (in Million US$), 2016 & 2021
Figure 33: United States: IT Outsourcing Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 34: Canada: IT Outsourcing Market: Sales Value (in Million US$), 2016 & 2021
Figure 35: Canada: IT Outsourcing Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 36: Asia-Pacific: IT Outsourcing Market: Sales Value (in Million US$), 2016 & 2021
Figure 37: Asia-Pacific: IT Outsourcing Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 38: China: IT Outsourcing Market: Sales Value (in Million US$), 2016 & 2021
Figure 39: China: IT Outsourcing Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 40: Japan: IT Outsourcing Market: Sales Value (in Million US$), 2016 & 2021
Figure 41: Japan: IT Outsourcing Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 42: India: IT Outsourcing Market: Sales Value (in Million US$), 2016 & 2021
Figure 43: India: IT Outsourcing Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 44: South Korea: IT Outsourcing Market: Sales Value (in Million US$), 2016 & 2021
Figure 45: South Korea: IT Outsourcing Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 46: Australia: IT Outsourcing Market: Sales Value (in Million US$), 2016 & 2021
Figure 47: Australia: IT Outsourcing Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 48: Indonesia: IT Outsourcing Market: Sales Value (in Million US$), 2016 & 2021
Figure 49: Indonesia: IT Outsourcing Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 50: Others: IT Outsourcing Market: Sales Value (in Million US$), 2016 & 2021
Figure 51: Others: IT Outsourcing Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 52: Europe: IT Outsourcing Market: Sales Value (in Million US$), 2016 & 2021
Figure 53: Europe: IT Outsourcing Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 54: Germany: IT Outsourcing Market: Sales Value (in Million US$), 2016 & 2021
Figure 55: Germany: IT Outsourcing Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 56: France: IT Outsourcing Market: Sales Value (in Million US$), 2016 & 2021
Figure 57: France: IT Outsourcing Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 58: United Kingdom: IT Outsourcing Market: Sales Value (in Million US$), 2016 & 2021
Figure 59: United Kingdom: IT Outsourcing Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 60: Italy: IT Outsourcing Market: Sales Value (in Million US$), 2016 & 2021
Figure 61: Italy: IT Outsourcing Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 62: Spain: IT Outsourcing Market: Sales Value (in Million US$), 2016 & 2021
Figure 63: Spain: IT Outsourcing Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 64: Russia: IT Outsourcing Market: Sales Value (in Million US$), 2016 & 2021
Figure 65: Russia: IT Outsourcing Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 66: Others: IT Outsourcing Market: Sales Value (in Million US$), 2016 & 2021
Figure 67: Others: IT Outsourcing Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 68: Latin America: IT Outsourcing Market: Sales Value (in Million US$), 2016 & 2021
Figure 69: Latin America: IT Outsourcing Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 70: Brazil: IT Outsourcing Market: Sales Value (in Million US$), 2016 & 2021
Figure 71: Brazil: IT Outsourcing Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 72: Mexico: IT Outsourcing Market: Sales Value (in Million US$), 2016 & 2021
Figure 73: Mexico: IT Outsourcing Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 74: Others: IT Outsourcing Market: Sales Value (in Million US$), 2016 & 2021
Figure 75: Others: IT Outsourcing Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 76: Middle East and Africa: IT Outsourcing Market: Sales Value (in Million US$), 2016 & 2021
Figure 77: Middle East and Africa: IT Outsourcing Market: Breakup by Country (in %), 2021
Figure 78: Middle East and Africa: IT Outsourcing Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 79: Global: IT Outsourcing Industry: SWOT Analysis
Figure 80: Global: IT Outsourcing Industry: Value Chain Analysis
Figure 81: Global: IT Outsourcing Industry: Porter's Five Forces Analysis

List of Tables

Table 1: Global: IT Outsourcing Market: Key Industry Highlights, 2021 and 2027
Table 2: Global: IT Outsourcing Market Forecast: Breakup by Service Model (in Million US$), 2022-2027
Table 3: Global: IT Outsourcing Market Forecast: Breakup by Organization Size (in Million US$), 2022-2027
Table 4: Global: IT Outsourcing Market Forecast: Breakup by End User (in Million US$), 2022-2027
Table 5: Global: IT Outsourcing Market Forecast: Breakup by Region (in Million US$), 2022-2027
Table 6: Global: IT Outsourcing Market: Competitive Structure
Table 7: Global: IT Outsourcing Market: Key Players


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