Malaysia Soft Skills Training Market Research Report and Industry Forecast

Malaysia Soft Skills Training Market Overview:

The Malaysia soft skills training market size reached USD 140.75 Million in 2024. Looking forward, the market is expected to reach USD 372.80 Million by 2033, exhibiting a growth rate (CAGR) of 11.43% during 2025-2033. The trend is fueled by the growing need for leadership, communication, and problem-solving skills in the workforce. As companies lay emphasis on workers' engagement, self-growth, and coping with digital changes, these drive the growth of the Malaysia soft skills training market share.

Malaysia Soft Skills Training Market Trends:

Integration of Soft Skills with Digital Training Platforms

The growth of the soft skills training market in Malaysia has been greatly impacted by the use of digital learning platforms. 60% of Malaysian businesses have trouble filling important positions in technical, healthcare, and IT domains. Businesses are recommended to give upskilling and reskilling initiatives top priority in order to close this skills gap, especially for older workers. Workforce development requires programs like the Penjana HRDF Reskilling and Upskilling Program. Digital solutions that provide flexible, interactive, and scalable training capabilities are becoming more and more in demand as companies shift to remote and hybrid workspaces. These days, online learning platforms come with features like interactive modules, gamification, and virtual classrooms that improve student engagement and learning efficiency. This transition has allowed more people to gain access to soft skills training, especially communication, leadership, and collaboration. Hence, organizations are integrating these platforms into their learning and development initiatives, widening the coverage and influence of soft skills training throughout Malaysia.

Focus on Emotional Intelligence and Leadership Development

In Malaysia, there is an increasing focus on emotional intelligence (EQ) and leadership building in the soft skills training industry. With organizations looking to develop robust leaders able to function in complicated and dynamic workspaces, EQ has become a vital competency. Training sessions focusing on empathy, self-awareness, decision-making, and conflict resolution are highly sought after. The firms are investing in such programs to build leaders who can effectively lead teams, create good work environments, and contribute to organizational success. This indicates the growing awareness of emotional intelligence as a key attribute of leadership effectiveness, thereby leading to the demand for special training programs in Malaysia. For instance, InPsyful participated in the MECA IR Convention 2024 as an exhibitor. By showcasing new programs and fostering collaboration through initiatives like team-building and networking, InPsyful is actively contributing to the expansion of the soft skills training market, addressing the increasing demand for interpersonal and communication skills in the workplace.

Malaysia Soft Skills Training Market Segmentation:

IMARC Group provides an analysis of the key trends in each segment of the market, along with forecasts at the country/state levels for 2025-2033. Our report has categorized the market based on soft skill type, channel provider, sourcing, delivery mode, and end use industry.

Soft Skill Type Insights:

• Management and Leadership 
• Administration and Secretarial 
• Communication and Productivity 
• Teamwork 
• Personal Development 
• Others 

The report has provided a detailed breakup and analysis of the market based on the soft skill type. This includes management and leadership, administration and secretarial, communication and productivity, teamwork, personal development, and others.

Channel Provider Insights:

• Corporate/Enterprise
• Academic/Education
• Government

A detailed breakup and analysis of the market based on the channel provider have also been provided in the report. This includes corporate/enterprise, academic/education, and government.

Sourcing Insights:

• In-house
• Outsourced

A detailed breakup and analysis of the market based on the sourcing have also been provided in the report. This includes in-house and outsourced.

Delivery Mode Insights:

• Online
• Offline

A detailed breakup and analysis of the market based on the delivery mode have also been provided in the report. This includes online and offline.

End Use Industry Insights:

• BFSI 
• Hospitality 
• Healthcare 
• Retail 
• Media and Entertainment 
• Others 

A detailed breakup and analysis of the market based on the end use industry have also been provided in the report. This includes BFSI, hospitality, healthcare, retail, media and entertainment, and others.

State Insights: 

• Selangor 
• W.P. Kuala Lumpur 
• Johor 
• Sarawak 
• Others 

The report has also provided a comprehensive analysis of all the major state markets, which include Selangor, W.P. Kuala Lumpur, Johor, Sarawak, and others. 

Competitive Landscape:

The market research report has also provided a comprehensive analysis of the competitive landscape. Competitive analysis such as market structure, key player positioning, top winning strategies, competitive dashboard, and company evaluation quadrant has been covered in the report. Also, detailed profiles of all major companies have been provided.

Malaysia Soft Skills Training Market News:

• In June 2025, Malaysia's National Training Week (NTW) will open to all ASEAN citizens for the first time, offering over 65,000 free training opportunities. Running from June 14–21, the program will cover AI, digital transformation, leadership, and soft skills. With a target of 5 million participants, the initiative is valued at USD 600 Million.
• In April 2025, SITC Malaysia Depot launched its Annual Management Skills Training, offering 8 courses on office skills, business communication, and stress management. The program, combining structured learning and experience sharing, aims to enhance employees' technical skills and psychological resilience. This initiative supports the company’s talent development strategy for long-term growth.

Malaysia Soft Skills Training Market Report Coverage:

Key Questions Answered in This Report:

• How has the Malaysia soft skills training market performed so far and how will it perform in the coming years?
• What is the breakup of the Malaysia soft skills training market on the basis of soft skill type?
• What is the breakup of the Malaysia soft skills training market on the basis of channel provider?
• What is the breakup of the Malaysia soft skills training market on the basis of sourcing?
• What is the breakup of the Malaysia soft skills training market on the basis of delivery mode?
• What is the breakup of the Malaysia soft skills training market on the basis of end use industry?
• What is the breakup of the Malaysia soft skills training market on the basis of state?
• What are the various stages in the value chain of the Malaysia soft skills training market? 
• What are the key driving factors and challenges in the Malaysia soft skills training market?
• What is the structure of the Malaysia soft skills training market and who are the key players?
• What is the degree of competition in the Malaysia soft skills training market? 

Key Benefits for Stakeholders:

• IMARC’s industry report offers a comprehensive quantitative analysis of various market segments, historical and current market trends, market forecasts, and dynamics of the Malaysia soft skills training market from 2019-2033.
• The research report provides the latest information on the market drivers, challenges, and opportunities in the Malaysia soft skills training market.
• Porter's five forces analysis assist stakeholders in assessing the impact of new entrants, competitive rivalry, supplier power, buyer power, and the threat of substitution. It helps stakeholders to analyze the level of competition within the Malaysia soft skills training industry and its attractiveness.
• Competitive landscape allows stakeholders to understand their competitive environment and provides an insight into the current positions of key players in the market.