Nurse Call Systems Market

Nurse Call Systems Market Size and Share:

The global nurse call systems market size was valued at USD 2.12 Billion in 2024. Looking forward, IMARC Group estimates the market to reach USD 3.95 Billion by 2033, exhibiting a CAGR of 6.80% from 2025-2033. North America currently dominates the market, holding a market share of 43.6% in 2024. The increasing requirement for effective healthcare communication is propelling the market growth. Moreover, wireless technologies are being widely adopted in nursing call setups, which offer more flexibility and scalability than wired systems. Apart from this, the heightened emphasis on patient safety and compliance with regulations is expanding the nurse call system market share.

The market is witnessing strong growth due to the rising need for sophisticated healthcare communication solutions and the desire to enhance patient safety and care productivity. One of the key trends driving this market is the convergence of wireless and mobile communication solutions that enable real-time patient and healthcare professional communication. These technological advancements are improving response times, simplifying workflow, and lowering the scope for human error in the clinical environment. Another major driver is the increasing elderly population worldwide, which is heightening the prevalence of chronic conditions and the demand for long-term care facilities. Nurse call systems are crucial in these institutions by facilitating timely intervention and ongoing patient monitoring. In addition, the emergence of smart hospitals and Internet of Things (IoT) adoption is converting legacy nurse call systems into cognitive platforms with capabilities of patient tracking, data analytics, as well as remote monitoring.

The United States nurse call systems market is experiencing strong growth driven by a mix of technological innovation, regulatory requirements, and demographic forces. One of the trends is the growing integration of these systems with hospital information technology (IT) and electronic health records (EHRs). This integration improves operational efficiency, allows for smarter use of data, and facilitates quicker response times, all of which are increasingly important for patient safety and satisfaction. An aging population and the expanding incidence of chronic disease in the US are also driving the demand for sophisticated nurse call solutions. Assisted living centers and nursing homes are spreading, further supporting the market demand. Additionally, government mandates focused on patient safety and quality care, such as those implemented by the Centers for Medicare & Medicaid Services (CMS), are motivating healthcare providers to implement more dependable and feature-dense communication systems. Moreover, the IMARC Group predicts that the US home healthcare market size is projected to attain USD 179.5 Billion by 2033.

Nurse Call Systems Market Trends:

Growing Need for Effective Healthcare Communication Systems

The increasing requirement for effective healthcare communication is propelling the market growth. With healthcare centers facing more patients every day, hospitals and care centers are constantly implementing advanced nurse call systems to make communication between patients and medical professionals efficient. The systems are enhancing the level of efficiency in response time, providing patients with timely support whenever required. Simultaneously, they are improving patient safety and satisfaction by minimizing care delivery delays. Healthcare providers are constantly adopting these systems alongside other technologies, such as real-time location services (RTLS) and electronic health records (EHRs), to enhance care coordination and operational efficiency. As the need for high-quality, patient-focused care increases worldwide, healthcare facilities are focusing on installing and upgrading nurse call systems to help facilitate clinical workflows and improve overall patient experience. In 2024, OPEN Health, a leading global supplier of scientific communications, HEOR and patient engagement, market access, and consulting services, revealed a partnership with Fusion, an advanced provider of artificial intelligence (AI) and machine learning (ML) services that will completely collaborate with OPEN Health. This partnership leveraged Fusion’s top-tier AI abilities throughout OPEN Health’s vast international client network, which features 49 of the leading 50 pharmaceutical firms.

Improvements in Wireless and Cloud-Based Technologies

Technological developments in cloud-based and wireless technologies are contributing to the nurse call systems market growth. Wireless technologies are being widely adopted in nurse call systems, which offer more flexibility and scalability than wired systems. This is allowing healthcare organizations to install and increase systems without requiring major infrastructure modifications. Cloud nurse call systems are also gaining popularity, with the ability to provide remote monitoring, real-time notifications, and integration with hospital information systems. Cloud-based technology eliminates the costs associated with on-site servers, which makes these systems increasingly more affordable and accessible. The use of mobile devices makes the systems even more versatile, as they allow the healthcare staff to receive notifications and send messages to patients anywhere in the building. These innovations are driving the usage of nurse call systems faster, enabling the needs of today's healthcare environments to be addressed. The IMARC Group predicts that the global wireless connectivity market size will reach USD 335.2 Billion by 2033.

Increased Emphasis on Patient Safety and Compliance with Regulations

Patient safety and compliance with regulatory are offering a favorable nurse call systems market outlook. As there is greater scrutiny from regulatory agencies like the Joint Commission and CMS (Centers for Medicare & Medicaid Services), healthcare providers are increasingly directing efforts to satisfy strict safety and quality requirements. Nurse call systems play a significant role in making sure healthcare institutions adhere to such requirements by providing instant communication during emergency situations, lowering response times, and eliminating possible patient safety hazards. Nurse call systems also continually evolve in addressing a range of regulations about patient privacy and information security, particularly given the increasing use of electronic health records (EHRs). With healthcare organizations vying to enhance patient outcomes as well as meet stringent regulatory guidelines, the need for efficient, compliant, and dependable nurse call systems is also increasingly growing. In 2024, Oracle unveiled its next-generation electronic health record (EHR), which is created to streamline data exchange between payers and service providers, aid patient recruitment for clinical trial procedures, optimize finances, and fasten the adoption of value-based care.

Nurse Call Systems Industry Segmentation:

IMARC Group provides an analysis of the key trends in each segment of the global nurse call systems market, along with forecast at the global, regional, and country levels from 2025-2033. The market has been categorized based on technology, equipment, application, and end user.

Analysis by Technology:

• Wired Systems
• Wireless Systems

Wired systems stand as the largest component in 2024, holding 53.7% of the market. Wired nurse call systems are recognized for their exceptional reliability and stability. In contrast to wireless systems, which may experience signal interference, environmental influences, or device failures, wired systems offer reliable communication without the chance of connectivity interruptions. Hospitals and healthcare facilities frequently emphasize dependability in crucial circumstances where immediate communication is essential. Through a wired infrastructure, healthcare professionals guarantee a continuous, unbroken link between patients and staff, improving patient safety and the effectiveness of care. These systems are also more resistant to technical problems like battery failure or network congestion, which frequently occur in wireless systems. Wired nurse call systems offer enhanced security compared to their wireless counterparts. With a wired setup, the transmission of data is typically more secure because it avoids the potential vulnerabilities of wireless networks, which may be exposed to hacking or unauthorized access.

Analysis by Equipment:

• Button Systems
• Intercom Systems
• Mobile Systems
• Integration Communication Systems

Integration communication systems lead the market with 28.7% of market share in 2024. They give healthcare centers the power to coordinate communication between departments and staff more effectively. By integrating nurse call systems, pagers, mobiles, alarm systems, and even electronic health records (EHRs) into one platform, healthcare practitioners are greatly enhancing coordination. This integration makes it possible for vital patient information to be relayed smoothly, resulting in quicker response and decision-making times. For instance, if a nurse call system is combined with mobile phones, health care professionals can immediately receive notifications, access patient information, and respond to emergencies quickly, thereby avoiding any chance of delay and enhancing the efficiency of patient care. Such systems are constantly streamlining workflows by removing communication loopholes and enabling health care teams to communicate more successfully.

Analysis by Application:

• Emergency Medical Alarms
• Wanderer Control
• Workflow Support
• Others

Emergency medical alarms lead the market as they are important in facilitating rapid responses during severe medical conditions. Emergency medical alarms are formulated to notify health personnel or emergency teams instantly when a patient is in danger, whether caused by a medical emergency, fall, or other severe conditions. With real-time notification, emergency medical alarms minimize the response time between when the emergency arises and when assistance is received. Within healthcare environments, where seconds can be a matter of life and death, these alarms allow healthcare professionals to rapidly respond to life-threatening conditions, including cardiac arrests or respiratory arrest, thereby enhancing patient outcomes. Single-press alarm triggering or automatic detection ensures that assistance is always forthcoming at times of greatest need. Emergency medical alarms significantly improve patient safety by providing them with an instant means of summoning caregivers in an emergency. In hospitals, nursing homes, and assisted living facilities, patients tend to be restricted from making calls for assistance themselves because of medical conditions or physical impairments.

Analysis by End User:

• Hospitals and Clinics
• Ambulatory Surgical Centers
• Nursing Homes and Assisted Living Centers

Hospitals and clinics lead the market with around 55.0% of market share in 2024. They are primary end users of nurse call systems, relying on these technologies to streamline patient care and enhance communication between patients and healthcare staff. In hospitals, where the patient load is often high and the complexity of care is significant, nurse call systems play a crucial role in ensuring efficient, timely responses to patient requests. These systems enable patients to alert nursing staff immediately when they need assistance, facilitating faster response times and improving overall patient satisfaction. Similarly, clinics, which typically serve a smaller, more focused patient base, benefit from nurse call systems to improve operational efficiency and patient care coordination. In both settings, these systems are integrated with other technologies like electronic health records (EHRs) and real-time location services (RTLS), allowing staff to access patient information quickly and provide personalized care.

Regional Analysis:

• North America
  • United States
  • Canada
• Asia Pacific
  • China
  • Japan
  • India
  • South Korea
  • Australia
  • Indonesia
  • Others
• Europe
  • Germany
  • France
  • United Kingdom
  • Italy
  • Spain
  • Russia
  • Others
• Latin America
  • Brazil
  • Mexico
  • Others
• Middle East and Africa

In 2024, North America accounted for the largest market share of 43.6%. The market in the region is experiencing significant growth driven by several key trends. Hospitals and healthcare facilities are increasingly adopting advanced nurse call systems to improve communication and patient care. These systems are becoming more integrated with other technologies, such as real-time location services (RTLS) and electronic health records (EHRs), enhancing operational efficiency and care coordination. As healthcare providers are focusing on improving patient safety and satisfaction, nurse call systems are continuously evolving to offer features like mobile alerts and two-way communication, allowing for quicker response times. Additionally, the growing emphasis on regulatory compliance and the need to meet stringent healthcare standards are driving the demand for reliable, efficient systems. Technological advancements in wireless and cloud-based solutions are also contributing to the market growing, providing greater flexibility and scalability. These factors are collectively driving the increasing adoption of nurse call systems across North America.

Key Regional Takeaways:

United States Nurse Call Systems Market Analysis

The United States nurse call systems market, accounting for a share of 88.40%, is primarily driven by the increasing demand for advanced healthcare technologies, combined with the rising need for efficient communication in healthcare facilities. The aging population across the country is contributing to a higher demand for healthcare services, which, in turn, is propelling the implementation of reliable nurse call systems to enhance patient care and safety. Additionally, the rise in healthcare expenditure and the focus on improving patient outcomes are driving the need for systems that can ensure timely communication between patients and healthcare providers. According to the Centers for Medicare and Medicaid Services (CMS), costs on healthcare in the United States reached USD 4.9 Trillion in 2023, recording a growth of 7.5% and accounting for 17.6% of the GDP of the country. Besides this, the market is also witnessing strong growth due to the increasing number of hospitals and healthcare centers adopting patient-centric care models, which rely on seamless communication and immediate response times facilitated by nurse call systems.

Asia Pacific Nurse Call Systems Market Analysis

The Asia Pacific nurse call systems market is expanding due to the rapid expansion of healthcare infrastructure in emerging economies, such as India and China. For instance, as of March 2023, India had a total of 31,882 Primary Health Centers (PHCs), 6,359 Community Health Centers (CHCs), 1,340 Sub-Divisional/District Hospitals (SDHs), 714 District Hospitals (DHs), and 362 Medical Colleges (MCs) helping both rural and urban areas across the country, as per the Ministry of Health and Family Welfare. As these countries continue to urbanize and improve healthcare facilities, there is a growing demand for efficient communication systems to manage patient care effectively. Additionally, the shift toward hospital and care facility modernization is contributing substantially to the demand for advanced nurse call solutions that offer real-time tracking and enhanced communication. The rising focus on patient safety and quality of care, driven by both government regulations and public awareness, is also encouraging healthcare institutions to adopt reliable, responsive nurse call systems.

Europe Nurse Call Systems Market Analysis

The Europe nurse call systems market is experiencing robust growth due to the increasing geriatric population in the region, which is creating a heightened demand for healthcare services and efficient patient care solutions. As the elderly population grows, there is an increasing need for healthcare facilities to implement advanced nurse call systems to ensure quick and effective communication between patients and healthcare providers. Additionally, the rising prevalence of chronic diseases across Europe is contributing to the demand for continuous care, further emphasizing the need for reliable communication systems. According to Eurostat, 35.0% of individuals in the European Union reported suffering from a chronic illness in 2023. Additionally, the adoption of advanced technologies, such as Internet of Things (IoT) integration and wireless nurse call systems, is contributing substantially to industry expansion. These technologies enable real-time patient monitoring, faster response times, and improved workflow efficiency, thereby enhancing the overall quality of care. Stringent government regulations and initiatives to improve healthcare services and patient safety are also encouraging the widespread adoption of nurse call systems, supporting market growth.

Latin America Nurse Call Systems Market Analysis

The Latin America nurse call systems market is significantly influenced by the growing demand for efficient healthcare delivery and patient care in the region. Increasing healthcare investments, particularly in hospitals and aged care facilities, are boosting the adoption of advanced communication systems. For instance, Brazil spends 9.47% of its GDP on healthcare, equating to USD 161 Billion and making it the largest healthcare market in Latin America, as per the International Trade Administration (ITA). Additionally, government initiatives promoting digital healthcare and the integration of IoT technology in medical settings are contributing substantially to industry expansion. The focus on improving healthcare outcomes, alongside the need for real-time communication, is also fostering growth in the nurse call systems market across the region.

Middle East and Africa Nurse Call Systems Market Analysis

The Middle East and Africa nurse call systems market is increasingly propelled by the rapid healthcare infrastructure development in the region, with a focus on expanding hospitals and healthcare facilities, which is driving the need for efficient communication solutions. The increasing healthcare expenditure by governments and private entities is supporting the adoption of advanced nurse call systems to improve patient care and streamline hospital operations. For instance, the Government of the Kingdom of Saudi Arabia allocated SR 86,253,063 to the Ministry of Health (MOH) for FY25. Besides this, the growing prevalence of chronic diseases and an increasing geriatric population in several countries are contributing to the demand for more responsive healthcare systems. For instance, in 2023, the number of individuals aged 60 years and above in the Gulf Cooperation Council (GCC) reached 2.6 million, accounting for 4.5% of the total population of the region.

Competitive Landscape:

Market players in the nurse call systems sector are actively engaged in several strategic activities to expand their market presence. Companies are increasingly focusing on technological innovations, integrating nurse call systems with advanced features like real-time location services (RTLS), wireless connectivity, and mobile alerts to improve response times and patient care. Additionally, key players are forming partnerships with healthcare providers to offer customized solutions that meet specific hospital or clinic needs. They are also investing in cloud-based platforms to provide scalable, cost-efficient systems. Moreover, as per the nurse call systems market forecast, market leaders are expected to continually enhance product offerings through research and development (R&D) and improve system reliability, security, and ease of integration with existing healthcare infrastructure, thereby staying competitive in a rapidly evolving market.

The report provides a comprehensive analysis of the competitive landscape in the nurse call systems market with detailed profiles of all major companies, including:

• AMETEK Inc.
• Ascom Holding AG
• Cornell Communications
• Hill-Rom Services Inc.
• Honeywell International Inc.
• Intercall Systems | Nurse Call Systems
• Jeron Electronic Systems Inc.
• Johnson Controls
• STANLEY Healthcare (Stanley Black & Decker Inc.)
• Systems Technologies
• Vigil Health Solutions Inc.
• West-Com Nurse Call System Inc.

Latest News and Developments:

• May 2025: Notify, a company that supplies staff communication and nurse call technologies to senior care facilities, announced plans to expand its footprint in Wisconsin, US. Through this expansion, operators in the area dealing with outdated infrastructure, workforce issues, and fragmented systems will be able to access advanced, scalable modernization options.
• March 2025: Stryker officially launched the Sync Badge, a wearable, hands-free hospital communication tool that improves the productivity of workflow in dynamic, hands-on patient care settings. With the Sync Badge, medical professionals can collaborate and communicate easily without using their hands as the novel technology allows them to access vital information straight from the EHR, nurse call systems, and other hospital systems.
• March 2025: Baxter International Inc. introduced the Voalte Linq device, powered by the company’s first voice-activated technology, Scotty Assistant. Voalte Linq is a wearable, compact badge that facilitates effective, simplified communication among care teams. It can be connected to Voalte Nurse Call, a hospital call bell system that provides care teams with comprehensive patient notifications.
• January 2025: Jeron launched new Touchscreen Graphic Annunciators for the Provider® 700 and Provider 790 nurse call systems. These wall-mount Graphic Annunciators can be installed in strategic staff locations, such as utility rooms, lounges, and hallway crossings, to notify mobile employees of events happening nearby, such as timers, expired workflows, active calls, and rounding reminders.
• January 2025: Grand River Hospital and Brightshores Health System entered into a partnership with Canada-based PatientCompanion to launch a new nurse call system in the hospitals that aimed to revolutionize the traditional hospital call bell system. PatientCompanion, which was created in Waterloo, Ontario, allows patients to provide their specific needs, giving nurses proactive insights and prioritizing requests from patients.

Nurse Call Systems Market Report Scope:

Key Benefits for Stakeholders:

• IMARC’s report offers a comprehensive quantitative analysis of various market segments, historical and current market trends, market forecasts, and dynamics of the nurse call systems market from 2019-2033.
• The research study provides the latest information on the market drivers, challenges, and opportunities in the global nurse call systems market.
• The study maps the leading, as well as the fastest-growing, regional markets. It further enables stakeholders to identify the key country-level markets within each region.
• Porter's Five Forces analysis assists stakeholders in assessing the impact of new entrants, competitive rivalry, supplier power, buyer power, and the threat of substitution. It helps stakeholders to analyze the level of competition within the nurse call systems industry and its attractiveness.
• Competitive landscape allows stakeholders to understand their competitive environment and provides an insight into the current positions of key players in the market.