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On-Call Scheduling Software Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2021-2026

Market Overview:

The global on-call scheduling software market exhibited strong growth during 2015-2020. Looking forward, IMARC Group expects the market to grow at a CAGR of around 25% during 2021-2026. Keeping in mind the uncertainties of COVID-19, we are continuously tracking and evaluating the direct as well as the indirect influence of the pandemic on different end use sectors. These insights are included in the report as a major market contributor. 

On-call scheduling software is a tool that ensures committed support team members are available to set up on-call schedules, rotations and escalation policies to support coverage based on business needs. It also helps determine the current primary contact for a task and escalates notification for a group and rotation of rosters. In recent years, several businesses have integrated on-call scheduling software into business operations to increase productivity. It is widely used by property management companies, law firms, hospitals, locksmith companies and insurance agencies. 

The global on-call scheduling software market is primarily driven by its increasing application across various industries. On-call scheduling software solutions are used by healthcare organizations to manage intricate clinical work more effectively by automating the clinical and on-call staff schedule publication, creation, and management across departments and specialties. These software solutions also help set quotas for minimum employee staffing requirements based on role, the number of employees, skills, and certification in the corporate sector. Besides this, with the changing business patterns, several organizations are adopting digitization in their business operations. This has created a huge demand for cloud-based on-call scheduling software. Moreover, the increasing need for automation of staffing and on-call communication and the rising trend of working from home (WFH) have increased the adoption of on-call scheduling software. It serves as a tool for connecting people and technology through highly integrated workflows and transparency.

Key Market Segmentation:

IMARC Group provides an analysis of the key trends in each sub-segment of the global on-call scheduling software market, along with forecasts at the global, regional and country level from 2021-2026. Our report has categorized the market based on component, deployment mode and application.

Breakup by Component:

  • Solutions
  • Services
     

Breakup by Deployment Mode:

  • Cloud-based
  • On-premises
     

Breakup by Application:

  • Business
  • Medical
  • Others
     

Breakup by Region:

  • North America
    • United States
    • Canada
  • Asia-Pacific
    • China
    • Japan
    • India
    • South Korea
    • Australia
    • Indonesia
    • Others
  • Europe
    • Germany
    • France
    • United Kingdom
    • Italy
    • Spain
    • Russia
    • Others
  • Latin America
    • Brazil
    • Mexico
    • Others
  • Middle East and Africa
     

Competitive Landscape:

The competitive landscape of the industry has also been examined along with the profiles of the key players being Ambs Call Center, Amtelco, Central Logic Inc., Everbridge Inc., Lightning Bolt Solutions (PerfectServe Inc.), MDsyncNET, QGenda LLC, QliqSOFT Inc., ServiceNow Inc., SimplyCast and Spok Inc.

Report Coverage:

Report Features Details
Base Year of the Analysis 2020
Historical Period 2015-2020
Forecast Period 2021-2026
Units US$ Billion
Segment Coverage Component, Deployment Mode, Application, Region
Region Covered  Asia Pacific, Europe, North America, Latin America, Middle East and Africa
Countries Covered United States, Canada, Germany, France, United Kingdom, Italy, Spain, Russia, China, Japan, India, South Korea, Australia, Indonesia, Brazil, Mexico
Companies Covered Ambs Call Center, Amtelco, Central Logic Inc., Everbridge Inc., Lightning Bolt Solutions (PerfectServe Inc.), MDsyncNET, QGenda LLC, QliqSOFT Inc., ServiceNow Inc., SimplyCast and Spok Inc.
Customization Scope 10% Free Customization
Report Price and Purchase Option Single User License: US$ 2299
Five User License: US$ 3399
Corporate License: US$ 4499
Post-Sale Analyst Support 10-12 Weeks
Delivery Format PDF and Excel through Email (We can also provide the editable version of the report in PPT/Word format on special request)


Key Questions Answered in This Report:

  • How has the global on-call scheduling software market performed so far and how will it perform in the coming years?
  • What has been the impact of COVID-19 on the global on-call scheduling software market?
  • What are the key regional markets?
  • What is the breakup of the market based on the component?
  • What is the breakup of the market based on the deployment mode?
  • What is the breakup of the market based on the application?
  • What are the various stages in the value chain of the industry?
  • What are the key driving factors and challenges in the industry?
  • What is the structure of the global on-call scheduling software market and who are the key players?
  • What is the degree of competition in the industry?

1    Preface
2    Scope and Methodology
    2.1    Objectives of the Study
    2.2    Stakeholders
    2.3    Data Sources
        2.3.1    Primary Sources
        2.3.2    Secondary Sources
    2.4    Market Estimation
        2.4.1    Bottom-Up Approach
        2.4.2    Top-Down Approach
    2.5    Forecasting Methodology
3    Executive Summary
4    Introduction
    4.1    Overview
    4.2    Key Industry Trends
5    Global On-Call Scheduling Software Market
    5.1    Market Overview
    5.2    Market Performance
    5.3    Impact of COVID-19
    5.4    Market Forecast
6    Market Breakup by Component
    6.1    Solutions
        6.1.1 Market Trends
        6.1.2 Market Forecast
    6.2    Services
        6.2.1 Market Trends
        6.2.2 Market Forecast
7    Market Breakup by Deployment Mode
    7.1    Cloud-based
        7.1.1 Market Trends
        7.1.2 Market Forecast
    7.2    On-premises
        7.2.1 Market Trends
        7.2.2 Market Forecast
8    Market Breakup by Application
    8.1    Business
        8.1.1 Market Trends
        8.1.2 Market Forecast
    8.2    Medical
        8.2.1 Market Trends
        8.2.2 Market Forecast
    8.3    Others
        8.3.1 Market Trends
        8.3.2 Market Forecast
9    Market Breakup by Region
    9.1    North America
        9.1.1 United States
           9.1.1.1 Market Trends
           9.1.1.2 Market Forecast
        9.1.2 Canada
           9.1.2.1 Market Trends
           9.1.2.2 Market Forecast
    9.2    Asia-Pacific
        9.2.1 China
           9.2.1.1 Market Trends
           9.2.1.2 Market Forecast
        9.2.2 Japan
           9.2.2.1 Market Trends
           9.2.2.2 Market Forecast
        9.2.3 India
           9.2.3.1 Market Trends
           9.2.3.2 Market Forecast
        9.2.4 South Korea
           9.2.4.1 Market Trends
           9.2.4.2 Market Forecast
        9.2.5 Australia
           9.2.5.1 Market Trends
           9.2.5.2 Market Forecast
        9.2.6 Indonesia
           9.2.6.1 Market Trends
           9.2.6.2 Market Forecast
        9.2.7 Others
           9.2.7.1 Market Trends
           9.2.7.2 Market Forecast
    9.3    Europe
        9.3.1 Germany
           9.3.1.1 Market Trends
           9.3.1.2 Market Forecast
        9.3.2 France
           9.3.2.1 Market Trends
           9.3.2.2 Market Forecast
        9.3.3 United Kingdom
           9.3.3.1 Market Trends
           9.3.3.2 Market Forecast
        9.3.4 Italy
           9.3.4.1 Market Trends
           9.3.4.2 Market Forecast
        9.3.5 Spain
           9.3.5.1 Market Trends
           9.3.5.2 Market Forecast
        9.3.6 Russia
           9.3.6.1 Market Trends
           9.3.6.2 Market Forecast
        9.3.7 Others
           9.3.7.1 Market Trends
           9.3.7.2 Market Forecast
    9.4    Latin America
        9.4.1 Brazil
           9.4.1.1 Market Trends
           9.4.1.2 Market Forecast
        9.4.2 Mexico
           9.4.2.1 Market Trends
           9.4.2.2 Market Forecast
        9.4.3 Others
           9.4.3.1 Market Trends
           9.4.3.2 Market Forecast
    9.5    Middle East and Africa
        9.5.1 Market Trends
        9.5.2 Market Breakup by Country
        9.5.3 Market Forecast
10    SWOT Analysis
    10.1    Overview
    10.2    Strengths
    10.3    Weaknesses
    10.4    Opportunities
    10.5    Threats
11    Value Chain Analysis
12    Porters Five Forces Analysis
    12.1    Overview
    12.2    Bargaining Power of Buyers
    12.3    Bargaining Power of Suppliers
    12.4    Degree of Competition
    12.5    Threat of New Entrants
    12.6    Threat of Substitutes
13    Price Analysis
14    Competitive Landscape
    14.1    Market Structure
    14.2    Key Players
    14.3    Profiles of Key Players
        14.3.1    Ambs Call Center
           14.3.1.1 Company Overview
           14.3.1.2 Product Portfolio
        14.3.2    Amtelco
           14.3.2.1 Company Overview
           14.3.2.2 Product Portfolio
        14.3.3    Central Logic Inc.
           14.3.3.1 Company Overview
           14.3.3.2 Product Portfolio
        14.3.4    Everbridge Inc.
           14.3.4.1 Company Overview
           14.3.4.2 Product Portfolio
           14.3.4.3 Financials
        14.3.5    Lightning Bolt Solutions (PerfectServe Inc.)
           14.3.5.1 Company Overview
           14.3.5.2 Product Portfolio
        14.3.6    MDsyncNET
           14.3.6.1 Company Overview
           14.3.6.2 Product Portfolio
        14.3.7    QGenda LLC
           14.3.7.1 Company Overview
           14.3.7.2 Product Portfolio
        14.3.8    QliqSOFT Inc.
           14.3.8.1 Company Overview
           14.3.8.2 Product Portfolio
        14.3.9    ServiceNow Inc.
           14.3.9.1 Company Overview
           14.3.9.2 Product Portfolio
           14.3.9.3 Financials
           14.3.9.4 SWOT Analysis
        14.3.10    SimplyCast
           14.3.10.1 Company Overview
           14.3.10.2 Product Portfolio
        14.3.11    Spok Inc.
           14.3.11.1 Company Overview
           14.3.11.2 Product Portfolio

List of Figures

Figure 1: Global: On-Call Scheduling Software Market: Major Drivers and Challenges
Figure 2: Global: On-Call Scheduling Software Market: Sales Value (in Billion US$), 2015-2020
Figure 3: Global: On-Call Scheduling Software Market Forecast: Sales Value (in Billion US$), 2021-2026
Figure 4: Global: On-Call Scheduling Software Market: Breakup by Component (in %), 2020
Figure 5: Global: On-Call Scheduling Software Market: Breakup by Deployment Mode (in %), 2020
Figure 6: Global: On-Call Scheduling Software Market: Breakup by Application (in %), 2020
Figure 7: Global: On-Call Scheduling Software Market: Breakup by Region (in %), 2020
Figure 8: Global: On-Call Scheduling Software (Solutions) Market: Sales Value (in Million US$), 2015 & 2020
Figure 9: Global: On-Call Scheduling Software (Solutions) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 10: Global: On-Call Scheduling Software (Services) Market: Sales Value (in Million US$), 2015 & 2020
Figure 11: Global: On-Call Scheduling Software (Services) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 12: Global: On-Call Scheduling Software (Cloud-based) Market: Sales Value (in Million US$), 2015 & 2020
Figure 13: Global: On-Call Scheduling Software (Cloud-based) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 14: Global: On-Call Scheduling Software (On-premises) Market: Sales Value (in Million US$), 2015 & 2020
Figure 15: Global: On-Call Scheduling Software (On-premises) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 16: Global: On-Call Scheduling Software (Business) Market: Sales Value (in Million US$), 2015 & 2020
Figure 17: Global: On-Call Scheduling Software (Business) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 18: Global: On-Call Scheduling Software (Medical) Market: Sales Value (in Million US$), 2015 & 2020
Figure 19: Global: On-Call Scheduling Software (Medical) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 20: Global: On-Call Scheduling Software (Other Applications) Market: Sales Value (in Million US$), 2015 & 2020
Figure 21: Global: On-Call Scheduling Software (Other Applications) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 22: North America: On-Call Scheduling Software Market: Sales Value (in Million US$), 2015 & 2020
Figure 23: North America: On-Call Scheduling Software Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 24: United States: On-Call Scheduling Software Market: Sales Value (in Million US$), 2015 & 2020
Figure 25: United States: On-Call Scheduling Software Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 26: Canada: On-Call Scheduling Software Market: Sales Value (in Million US$), 2015 & 2020
Figure 27: Canada: On-Call Scheduling Software Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 28: Asia-Pacific: On-Call Scheduling Software Market: Sales Value (in Million US$), 2015 & 2020
Figure 29: Asia-Pacific: On-Call Scheduling Software Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 30: China: On-Call Scheduling Software Market: Sales Value (in Million US$), 2015 & 2020
Figure 31: China: On-Call Scheduling Software Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 32: Japan: On-Call Scheduling Software Market: Sales Value (in Million US$), 2015 & 2020
Figure 33: Japan: On-Call Scheduling Software Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 34: India: On-Call Scheduling Software Market: Sales Value (in Million US$), 2015 & 2020
Figure 35: India: On-Call Scheduling Software Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 36: South Korea: On-Call Scheduling Software Market: Sales Value (in Million US$), 2015 & 2020
Figure 37: South Korea: On-Call Scheduling Software Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 38: Australia: On-Call Scheduling Software Market: Sales Value (in Million US$), 2015 & 2020
Figure 39: Australia: On-Call Scheduling Software Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 40: Indonesia: On-Call Scheduling Software Market: Sales Value (in Million US$), 2015 & 2020
Figure 41: Indonesia: On-Call Scheduling Software Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 42: Others: On-Call Scheduling Software Market: Sales Value (in Million US$), 2015 & 2020
Figure 43: Others: On-Call Scheduling Software Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 44: Europe: On-Call Scheduling Software Market: Sales Value (in Million US$), 2015 & 2020
Figure 45: Europe: On-Call Scheduling Software Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 46: Germany: On-Call Scheduling Software Market: Sales Value (in Million US$), 2015 & 2020
Figure 47: Germany: On-Call Scheduling Software Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 48: France: On-Call Scheduling Software Market: Sales Value (in Million US$), 2015 & 2020
Figure 49: France: On-Call Scheduling Software Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 50: United Kingdom: On-Call Scheduling Software Market: Sales Value (in Million US$), 2015 & 2020
Figure 51: United Kingdom: On-Call Scheduling Software Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 52: Italy: On-Call Scheduling Software Market: Sales Value (in Million US$), 2015 & 2020
Figure 53: Italy: On-Call Scheduling Software Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 54: Spain: On-Call Scheduling Software Market: Sales Value (in Million US$), 2015 & 2020
Figure 55: Spain: On-Call Scheduling Software Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 56: Russia: On-Call Scheduling Software Market: Sales Value (in Million US$), 2015 & 2020
Figure 57: Russia: On-Call Scheduling Software Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 58: Others: On-Call Scheduling Software Market: Sales Value (in Million US$), 2015 & 2020
Figure 59: Others: On-Call Scheduling Software Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 60: Latin America: On-Call Scheduling Software Market: Sales Value (in Million US$), 2015 & 2020
Figure 61: Latin America: On-Call Scheduling Software Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 62: Brazil: On-Call Scheduling Software Market: Sales Value (in Million US$), 2015 & 2020
Figure 63: Brazil: On-Call Scheduling Software Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 64: Mexico: On-Call Scheduling Software Market: Sales Value (in Million US$), 2015 & 2020
Figure 65: Mexico: On-Call Scheduling Software Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 66: Others: On-Call Scheduling Software Market: Sales Value (in Million US$), 2015 & 2020
Figure 67: Others: On-Call Scheduling Software Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 68: Middle East and Africa: On-Call Scheduling Software Market: Sales Value (in Million US$), 2015 & 2020
Figure 69: Middle East and Africa: On-Call Scheduling Software Market: Breakup by Country (in %), 2020
Figure 70: Middle East and Africa: On-Call Scheduling Software Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 71: Global: On-Call Scheduling Software Industry: SWOT Analysis
Figure 72: Global: On-Call Scheduling Software Industry: Value Chain Analysis
Figure 73: Global: On-Call Scheduling Software Industry: Porter's Five Forces Analysis

List of Tables

Table 1: Global: On-Call Scheduling Software Market: Key Industry Highlights, 2020 and 2026
Table 2: Global: On-Call Scheduling Software Market Forecast: Breakup by Component (in Million US$), 2021-2026
Table 3: Global: On-Call Scheduling Software Market Forecast: Breakup by Deployment Mode (in Million US$), 2021-2026
Table 4: Global: On-Call Scheduling Software Market Forecast: Breakup by Application (in Million US$), 2021-2026
Table 5: Global: On-Call Scheduling Software Market Forecast: Breakup by Region (in Million US$), 2021-2026
Table 6: Global: On-Call Scheduling Software Market: Competitive Structure
Table 7: Global: On-Call Scheduling Software Market: Key Players

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