On-Call Scheduling Software Market

Market Overview:

The global on-call scheduling software market size reached US$ 2.7 Billion in 2023. Looking forward, IMARC Group expects the market to reach US$ 33.3 Billion by 2032, exhibiting a growth rate (CAGR) of 30.7% during 2024-2032.

On-call scheduling software is a tool that ensures committed support team members are available to set up on-call schedules, rotations and escalation policies to support coverage based on business needs. It also helps determine the current primary contact for a task and escalates notification for a group and rotation of rosters. In recent years, several businesses have integrated on-call scheduling software into business operations to increase productivity. It is widely used by property management companies, law firms, hospitals, locksmith companies and insurance agencies. 

The global on-call scheduling software market is primarily driven by its increasing application across various industries. On-call scheduling software solutions are used by healthcare organizations to manage intricate clinical work more effectively by automating the clinical and on-call staff schedule publication, creation, and management across departments and specialties. These software solutions also help set quotas for minimum employee staffing requirements based on role, the number of employees, skills, and certification in the corporate sector. Besides this, with the changing business patterns, several organizations are adopting digitization in their business operations. This has created a huge demand for cloud-based on-call scheduling software. Moreover, the increasing need for automation of staffing and on-call communication and the rising trend of working from home (WFH) have increased the adoption of on-call scheduling software. It serves as a tool for connecting people and technology through highly integrated workflows and transparency.

Key Market Segmentation:

IMARC Group provides an analysis of the key trends in each segment of the global on-call scheduling software market report, along with forecasts at the global, regional and country levels from 2024-2032. Our report has categorized the market based on component, deployment mode and application.

Breakup by Component:

• Solutions
• Services
   

Breakup by Deployment Mode:

• Cloud-based
• On-premises
   

Breakup by Application:

• Business
• Medical
• Others
   

Breakup by Region:

• North America
  • United States
  • Canada
• Asia-Pacific
  • China
  • Japan
  • India
  • South Korea
  • Australia
  • Indonesia
  • Others
• Europe
  • Germany
  • France
  • United Kingdom
  • Italy
  • Spain
  • Russia
  • Others
• Latin America
  • Brazil
  • Mexico
  • Others
• Middle East and Africa
   

Competitive Landscape:

The competitive landscape of the industry has also been examined along with the profiles of the key players being Ambs Call Center, Amtelco, Central Logic Inc., Everbridge Inc., Lightning Bolt Solutions (PerfectServe Inc.), MDsyncNET, QGenda LLC, QliqSOFT Inc., ServiceNow Inc., SimplyCast and Spok Inc.

Report Coverage:

Key Questions Answered in This Report:

• How has the global on-call scheduling software market performed so far and how will it perform in the coming years?
• What has been the impact of COVID-19 on the global on-call scheduling software market?
• What are the key regional markets?
• What is the breakup of the market based on the component?
• What is the breakup of the market based on the deployment mode?
• What is the breakup of the market based on the application?
• What are the various stages in the value chain of the industry?
• What are the key driving factors and challenges in the industry?
• What is the structure of the global on-call scheduling software market and who are the key players?
• What is the degree of competition in the industry?