The global reverse logistics market reached a value of US$ 563.2 Billion in 2021. By 2027, the market value is projected to reach US$ 812.6 Billion, registering a projected CAGR of 5.80% during 2022-2027. As per the analysis by IMARC Group, the top reverse logistics companies are taking various steps to ensure unhindered client satisfaction by adopting reverse logistics services to facilitate easy returns and refunds. This can be attributed to a considerable rise in the prominence of online shopping in the recent years. Numerous key players are encouraging the development and adoption of reverse logistics services, including third-party logistics providers (3PLs) and solutions across leading retail and e-commerce businesses, thereby propelling the market. Additionally, government funding for transportation infrastructure is providing an impetus to the market. The market is further driven by the widespread utilization of internet of things (IoT)-enabled connected devices. Some of the other factors contributing to the market growth include innovative marketing strategies and promotions by major market players, the growing focus on sustainability, increasing development of manufacturing industries, inflating disposable income levels, and extensive research and development (R&D) activities.
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Top Reverse Logistics Companies Across in the World:
C.H. Robinson Worldwide Inc.
Headquarter: Minnesota, United States
C.H. Robinson Worldwide Inc. provides end-to-end technology to solve logistics problems for companies around the globe, helping carriers from owners to large companies to run and grow their businesses. It offers smart solutions to around 85,000 contract carriers through a multimodal transportation management system and expertise. Trade is accelerated through this suite of global services, which allows assorted products and goods to be delivered seamlessly around the world. With around 100K customers in 150 countries across six continents, C.H. Robinson is considered one of the world's largest reverse logistics companies.
Core Logistic Private Limited
Headquarter: Chandigarh, India
Located in India, Core Logistic Private Limited specializes in warehouse management, inventory management, order fulfillment, and forwarding services (direct to the final destination) in the telecommunication industry. In addition to asset management, the company provides inventory management for forward and reverse logistics and monitors site-to-site movements of stock returns. With its full-service distribution facility, the company can provide customers with repackaging and assembly options tailored to their specific needs.
Deutsche Post AG
Headquarter: Bonn, Germany
As a leading provider of postal and parcel services in Europe, Deutsche Post AG offers a comprehensive assortment of services, including parcel delivery, freight transportation, supply chain management, and e-commerce logistics. The company develops solutions for international shipments and supports business customers to grow their online retail businesses. As a result of its unique infrastructure in Germany, consistently high quality in the mail business as well as the innovative services in the dialog marketing domain, the company has seen tremendous success. In the future, Deutsche Post aims to focus on service quality and introduce cutting-edge products for electronic communication with personal proximity and reliable quality.
Headquarter: Tennessee, United States
Fedex Corporation is an American multinational conglomerate with operations in 220 countries and territories. The company specializes in transportation, e-commerce, and business services as it offers rapid, reliable, and time-definite delivery to customers across the globe. FedEx Express has unmatched air route authorities and transportation infrastructure, combined with cutting-edge information technologies. In order to meet the demands of its customers, FedEx has restructured into five major operating companies: FedEx Express, FedEx Ground, FedEx Freight, FedEx Custom Critical, and FedEx Trade Networks.
Happy Returns Inc. (PayPal Holdings Inc.)
Headquarter: California, United States of America
PayPal's Happy Returns allows customers to handle returns in a hassle-free manner with the industry's only comprehensive returns solution. Its return bar network of over 4,000 locations makes it easy for shoppers to return or exchange items and receive refunds right away. With Happy Returns, shoppers can return products for an immediate refund or exchange at approximately 2,600 drop-off locations. Reusable totes are used instead of cardboard for shipping returns, which creates a lower environmental impact. The company closely works with prominent brands like Dressbarn, Steve Madden, and Rothy's while partnering with various direct-to-consumer companies, such as Revolve, Everlane, and Revolve.
Kintetsu World Express Inc. (Kintetsu Group Holdings)
Headquarter: Tokyo, Japan
Also known as KWE, Kintetsu World Express, Inc. is one of the leading Japanese freight forwarders. It is a subsidiary of Japanese rail holding company, Kintetsu Group Holdings, that operates in air and sea freight forwarding, customs brokerage, and warehouse inventory management. Cargos handled by the company include raw materials, electronic components, general cargo for merchandise outlets, and equipment and machinery. Among its industries are electronics, automotive, healthcare, industrial, aerospace, energy, and retail. The company operates on a worldwide scale across Asia, Africa, Europe, and the Americas.
Headquarter: Washington, D.C., United States of America
Reverse logistics technology company Optoro manages and resells returns and excess merchandise on behalf of retailers and manufacturers. The company also liquidates goods in bulk through its other proprietary website. Optoro offers online returns technology that integrates efficient supply chain processing with best-in-class reCommerce, helping retailers improve returns outcomes at every step along the way. Returns are made easy for customers with an online returns portal, a data-driven returns management solution, and reCommerce solution to sell returned items across additional channels.
Pitney Bowes Inc.
Headquarter: Connecticut, United States
With more than 90 percent of Fortune 500 companies relying on its technology, logistics, and financial services company, Pitney Bowes, is one of the world's largest shipping and mailing companies. The company deals with sending mail and parcels for businesses, retailers, enterprises, and governments around the world. It uses smart label technology to track and process reverse logistics more easily. Its network of 55+ facilities is strategically positioned throughout the United States while having operations in Africa, Asia Pacific, Europe, and the Middle East.
Reverse Logistics Group
Headquarter: Bayern, Germany
The RLG platform connects all stakeholders within the reverse logistics value chain, making it a technology-enabled, asset-light organization. To process reverse flows efficiently, it builds and operates comprehensive networks of high-level with appropriate service providers. The company also assists in monitoring legislation, managing product data, and tracking fulfillment while dedicated teams ensure environmental compliance. It utilizes Innovative IT systems for immediate transparency and consistent standards within the actual return process. Its global network of 24 offices extends to more than 80 countries in Europe, the Americas and Asia as it manages assets for some of the largest global OEM, e-commerce and retail organizations.
Safexpress Pvt Ltd
Headquarter: New Delhi, India
Safexpress is a leading supply chain and logistics firm that offers a wide range of innovative supply chain services, including express distribution, 3PL and consulting. It offers a diversified portfolio of services covering nine different business sectors, including apparel and lifestyle, e-commerce, healthcare, hi-tech, publishing, automotive, engineering and electrical hardware, FMGC and consumer electronics, and institutional. As the largest fleet of GPS-enabled vehicles in India with over 5000 corporate clients across India, the company operates on 2257 routes and delivers 134 million packages every year.
United Parcel Service Inc.
Headquarter: Georgia, United States of America
United Parcel Service Inc. provides supply chain management solutions and is one of the world's leading package delivery companies. Formerly known as the American Messenger Company that specialized in telegraphs, UPS has grown to become one of the largest shipping companies in the world. Today, UPS primarily provides ground shipping services and operates one of the largest airlines. The company also operates a fleet of alternative fuel vehicles under the UPS brand globally. The company delivers packages for 1.7 million shipping customers each business day across 220 countries and territories.
Yusen Logistics Co. Ltd. (Nippon Yusen Kabushiki Kaisha)
Headquarter: Tokyo, Japan
Yusen Logistics Co Ltd is a company that provides international-multimodal-transport and agency services. As of February 1, 2018, Yusen Logistics is a wholly owned subsidiary of Nippon Yusen Kabushiki Kaisha. The company specializes in packaging, displaying, and storing medical equipment, cosmetics, and quasi-drugs. Along with leasing containers, loading equipment, logistics equipment, and logistics information systems, the company also provides logistics services across the globe. As part of its sustainability strategy, the company conducts extensive research and development (R&D). It operates in more than 631 distribution centers/offices in 350 cities across 47 countries and regions.
About IMARC Group: IMARC Group is a leading market research and consulting company that offers management strategy and market research worldwide. The company has done multiple projects on the reverse logistics industry, which has enabled clients to set up and expand their businesses successfully. Some of the company’s offerings include:
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