Market Overview:
The global smart process application market exhibited strong growth during 2015-2020. Smart process application (SPAs) refers to a software-based application designed to effectively collaborate the organization’s business process management (BPM) activities. It applies complex algorithms and data management solutions to perform the functions of sensing, actuating and controlling various processes to derive insights and make analytical decisions. It also involves various other processes, such as business intelligence, infrastructure elasticity, process architecture, software innovation and supply chain management. As a result, SPA finds extensive applications across various industries, such as medical, banking, financial services and insurance (BFSI), manufacturing, education, media & entertainment, retail and IT & telecommunications.
Rapid automation across industries dealing with consumer information is one of the key factors driving the growth of the market. SPAs integrate enterprise resource planning (ERP), customer relationship management (CRM) and enterprise content management (ECM) systems for enhanced operational agility. Furthermore, widespread adoption of virtualization and explorative data analysis for enterprises is providing a thrust to the market growth. For instance, in the healthcare industry, SPAs are used to manage complex ecosystems to facilitate access to data through various end-points. Additionally, various improvements in the information and communication technologies, are acting as other growth-inducing factors. With the widespread adoption of bring your own devices (BYOD) and increasing utilization of personal devices at the workplace, SPAs are extensively used for integrating in-office and remote employees on a collaborative platform. Other factors, including the advent of Industry 4.0, along with significant improvements in the information technology (IT) infrastructure, are anticipated to drive the market further. Looking forward, the global smart process application market is expected to grow at a CAGR of around 12% during the forecast period (2021-2026).
Key Market Segmentation:
IMARC Group provides an analysis of the key trends in each sub-segment of the global smart process application market report, along with forecasts for growth at the global, regional and country level from 2021-2026. Our report has categorized the market based on offering, deployment type, organization size and vertical.
Breakup by Offering:
- Solutions
- Enterprise Content Management
- Business Process Management
- Customer Experience Management
- Business Intelligence and Analytics
- Others
- Services
- Support and Maintenance Services
- Professional Services
- Managed Services
Breakup by Deployment Type:
Breakup by Organization Size:
- Small Sized Businesses
- Medium Sized Businesses
- Large Enterprises
Breakup by Vertical:
- BFSI
- Telecom & IT
- Public Sector, Energy and Utilities
- Media and Entertainment
- Manufacturing
- Retail
- Healthcare
- Education
- Transportation and Logistics
- Others
Breakup by Region:
- North America
- Asia Pacific
- China
- Japan
- India
- South Korea
- Australia
- Indonesia
- Others
- Europe
- Germany
- France
- United Kingdom
- Italy
- Spain
- Russia
- Others
- Latin America
- Middle East and Africa
Competitive Landscape:
The competitive landscape of the industry has also been examined with some of the key players being Appian, Dell EMC, IBM, JDA Software (Now Blue Yonder), Kana Software (Verint Systems), Kofax Inc. (Thoma Bravo), Opentext Corp., Pegasystems Inc., Salesforce.Com and SAP SE.
Key Questions Answered in This Report:
- How has the global Smart process application market performed so far and how will it perform in the coming years?
- What has been the impact of COVID-19 on the global Smart process application market?
- What are the key regional markets?
- What is the breakup of the market based on the offering?
- What is the breakup of the market based on the solutions?
- What is the breakup of the market based on the services?
- What is the breakup of the market based on the deployment type?
- What is the breakup of the market based on the organization size?
- What is the breakup of the market based on the vertical?
- What are the various stages in the value chain of the industry?
- What are the key driving factors and challenges in the industry?
- What is the structure of the global Smart process application market and who are the key players?
- What is the degree of competition in the industry?
1 Preface
2 Scope and Methodology
2.1 Objectives of the Study
2.2 Stakeholders
2.3 Data Sources
2.3.1 Primary Sources
2.3.2 Secondary Sources
2.4 Market Estimation
2.4.1 Bottom-Up Approach
2.4.2 Top-Down Approach
2.5 Forecasting Methodology
3 Executive Summary
4 Introduction
4.1 Overview
4.2 Key Industry Trends
5 Global Smart Process Application Market
5.1 Market Overview
5.2 Market Performance
5.3 Impact of COVID-19
5.4 Market Forecast
6 Market Breakup by Deployment Type
6.1 On-premises
6.1.1 Market Trends
6.1.2 Market Forecast
6.2 Cloud-based
6.2.1 Market Trends
6.2.2 Market Forecast
7 Market Breakup by Offering
7.1 Solutions
7.1.1 Market Breakup by Type
7.1.1.1 Enterprise Content Management
7.1.1.1.1 Market Trends
7.1.1.1.2 Market Forecast
7.1.1.2 Business Process Management
7.1.1.2.1 Market Trends
7.1.1.2.2 Market Forecast
7.1.1.3 Customer Experience Management
7.1.1.3.1 Market Trends
7.1.1.3.2 Market Forecast
7.1.1.4 Business Intelligence and Analytics
7.1.1.4.1 Market Trends
7.1.1.4.2 Market Forecast
7.1.1.5 Others
7.1.1.5.1 Market Trends
7.1.1.5.2 Market Forecast
7.1.2 Market Forecast
7.2 Services
7.2.1 Market Breakup by Type
7.2.1.1 Support and Maintenance Services
7.2.1.1.1 Market Trends
7.2.1.1.2 Market Forecast
7.2.1.2 Professional Services
7.2.1.2.1 Market Trends
7.2.1.2.2 Market Forecast
7.2.1.3 Managed Services
7.2.1.3.1 Market Trends
7.2.1.3.2 Market Forecast
7.2.2 Market Forecast
8 Market Breakup by Organization Size
8.1 Small Sized Businesses
8.1.1 Market Trends
8.1.2 Market Forecast
8.2 Medium Sized Businesses
8.2.1 Market Trends
8.2.2 Market Forecast
8.3 Large Enterprises
8.3.1 Market Trends
8.3.2 Market Forecast
9 Market Breakup by Vertical
9.1 BFSI
9.1.1 Market Trends
9.1.2 Market Forecast
9.2 Telecom & IT
9.2.1 Market Trends
9.2.2 Market Forecast
9.3 Public Sector, Energy and Utilities
9.3.1 Market Trends
9.3.2 Market Forecast
9.4 Media and Entertainment
9.4.1 Market Trends
9.4.2 Market Forecast
9.5 Manufacturing
9.5.1 Market Trends
9.5.2 Market Forecast
9.6 Retail
9.6.1 Market Trends
9.6.2 Market Forecast
9.7 Healthcare
9.7.1 Market Trends
9.7.2 Market Forecast
9.8 Education
9.8.1 Market Trends
9.8.2 Market Forecast
9.9 Transportation and Logistics
9.9.1 Market Trends
9.9.2 Market Forecast
9.10 Others
9.10.1 Market Trends
9.10.2 Market Forecast
10 Market Breakup by Region
10.1 North America
10.1.1 United States
10.1.1.1 Market Trends
10.1.1.2 Market Forecast
10.1.2 Canada
10.1.2.1 Market Trends
10.1.2.2 Market Forecast
10.2 Asia Pacific
10.2.1 China
10.2.1.1 Market Trends
10.2.1.2 Market Forecast
10.2.2 Japan
10.2.2.1 Market Trends
10.2.2.2 Market Forecast
10.2.3 India
10.2.3.1 Market Trends
10.2.3.2 Market Forecast
10.2.4 South Korea
10.2.4.1 Market Trends
10.2.4.2 Market Forecast
10.2.5 Australia
10.2.5.1 Market Trends
10.2.5.2 Market Forecast
10.2.6 Indonesia
10.2.6.1 Market Trends
10.2.6.2 Market Forecast
10.2.7 Others
10.2.7.1 Market Trends
10.2.7.2 Market Forecast
10.3 Europe
10.3.1 Germany
10.3.1.1 Market Trends
10.3.1.2 Market Forecast
10.3.2 France
10.3.2.1 Market Trends
10.3.2.2 Market Forecast
10.3.3 United Kingdom
10.3.3.1 Market Trends
10.3.3.2 Market Forecast
10.3.4 Italy
10.3.4.1 Market Trends
10.3.4.2 Market Forecast
10.3.5 Spain
10.3.5.1 Market Trends
10.3.5.2 Market Forecast
10.3.6 Russia
10.3.6.1 Market Trends
10.3.6.2 Market Forecast
10.3.7 Others
10.3.7.1 Market Trends
10.3.7.2 Market Forecast
10.4 Latin America
10.4.1 Brazil
10.4.1.1 Market Trends
10.4.1.2 Market Forecast
10.4.2 Mexico
10.4.2.1 Market Trends
10.4.2.2 Market Forecast
10.4.3 Others
10.4.3.1 Market Trends
10.4.3.2 Market Forecast
10.5 Middle East and Africa
10.5.1 Market Trends
10.5.2 Market Breakup by Country
10.5.3 Market Forecast
11 SWOT Analysis
11.1 Overview
11.2 Strengths
11.3 Weaknesses
11.4 Opportunities
11.5 Threats
12 Value Chain Analysis
13 Porters Five Forces Analysis
13.1 Overview
13.2 Bargaining Power of Buyers
13.3 Bargaining Power of Suppliers
13.4 Degree of Competition
13.5 Threat of New Entrants
13.6 Threat of Substitutes
14 Price Analysis
15 Competitive Landscape
15.1 Market Structure
15.2 Key Players
15.3 Profiles of Key Players
15.3.1 Appian
15.3.1.1 Company Overview
15.3.1.2 Product Portfolio
15.3.1.3 Financials
15.3.2 Dell EMC
15.3.2.1 Company Overview
15.3.2.2 Product Portfolio
15.3.3 IBM
15.3.3.1 Company Overview
15.3.3.2 Product Portfolio
15.3.3.3 Financials
15.3.3.4 SWOT Analysis
15.3.4 JDA Software (Now Blue Yonder)
15.3.4.1 Company Overview
15.3.4.2 Product Portfolio
15.3.5 Kana Software (Verint Systems)
15.3.5.1 Company Overview
15.3.5.2 Product Portfolio
15.3.6 Kofax Inc. (Thoma Bravo)
15.3.6.1 Company Overview
15.3.6.2 Product Portfolio
15.3.7 Opentext Corp.
15.3.7.1 Company Overview
15.3.7.2 Product Portfolio
15.3.8 Pegasystems Inc.
15.3.8.1 Company Overview
15.3.8.2 Product Portfolio
15.3.8.3 Financials
15.3.8.4 SWOT Analysis
15.3.9 Salesforce.Com
15.3.9.1 Company Overview
15.3.9.2 Product Portfolio
15.3.9.3 Financials
15.3.9.4 SWOT Analysis
15.3.10 SAP SE
15.3.10.1 Company Overview
15.3.10.2 Product Portfolio
15.3.10.3 Financials
15.3.10.4 SWOT Analysis
List of Figures
Figure 1: Global: Smart Process Application Market: Major Drivers and Challenges
Figure 2: Global: Smart Process Application Market: Sales Value (in Billion US$), 2015-2020
Figure 3: Global: Smart Process Application Market Forecast: Sales Value (in Billion US$), 2021-2026
Figure 4: Global: Smart Process Application Market: Breakup by Deployment Type (in %), 2020
Figure 5: Global: Smart Process Application Market: Breakup by Offering (in %), 2020
Figure 6: Global: Smart Process Application Market: Breakup by Solutions (in %), 2020
Figure 7: Global: Smart Process Application Market: Breakup by Services (in %), 2020
Figure 8: Global: Smart Process Application Market: Breakup by Organization Size (in %), 2020
Figure 9: Global: Smart Process Application Market: Breakup by Vertical (in %), 2020
Figure 10: Global: Smart Process Application Market: Breakup by Region (in %), 2020
Figure 11: Global: Smart Process Application (On-premises) Market: Sales Value (in Million US$), 2015 & 2020
Figure 12: Global: Smart Process Application (On-premises) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 13: Global: Smart Process Application (Cloud-based) Market: Sales Value (in Million US$), 2015 & 2020
Figure 14: Global: Smart Process Application (Cloud-based) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 15: Global: Smart Process Application (Enterprise Content Management) Market: Sales Value (in Million US$), 2015 & 2020
Figure 16: Global: Smart Process Application (Enterprise Content Management) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 17: Global: Smart Process Application (Business Process Management) Market: Sales Value (in Million US$), 2015 & 2020
Figure 18: Global: Smart Process Application (Business Process Management) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 19: Global: Smart Process Application (Customer Experience Management) Market: Sales Value (in Million US$), 2015 & 2020
Figure 20: Global: Smart Process Application (Customer Experience Management) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 21: Global: Smart Process Application (Business Intelligence and Analytics) Market: Sales Value (in Million US$), 2015 & 2020
Figure 22: Global: Smart Process Application (Business Intelligence and Analytics) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 23: Global: Smart Process Application (Others) Market: Sales Value (in Million US$), 2015 & 2020
Figure 24: Global: Smart Process Application (Others) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 25: Global: Smart Process Application (Support and Maintenance Services) Market: Sales Value (in Million US$), 2015 & 2020
Figure 26: Global: Smart Process Application (Support and Maintenance Services) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 27: Global: Smart Process Application (Professional Services) Market: Sales Value (in Million US$), 2015 & 2020
Figure 28: Global: Smart Process Application (Professional Services) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 29: Global: Smart Process Application (Managed Services) Market: Sales Value (in Million US$), 2015 & 2020
Figure 30: Global: Smart Process Application (Managed Services) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 31: Global: Smart Process Application (Small Sized Businesses) Market: Sales Value (in Million US$), 2015 & 2020
Figure 32: Global: Smart Process Application (Small Sized Businesses) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 33: Global: Smart Process Application (Medium Sized Businesses) Market: Sales Value (in Million US$), 2015 & 2020
Figure 34: Global: Smart Process Application (Medium Sized Businesses) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 35: Global: Smart Process Application (Large Enterprises) Market: Sales Value (in Million US$), 2015 & 2020
Figure 36: Global: Smart Process Application (Large Enterprises) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 37: Global: Smart Process Application (BFSI) Market: Sales Value (in Million US$), 2015 & 2020
Figure 38: Global: Smart Process Application (BFSI) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 39: Global: Smart Process Application (Telecom & IT) Market: Sales Value (in Million US$), 2015 & 2020
Figure 40: Global: Smart Process Application (Telecom & IT) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 41: Global: Smart Process Application (Public Sector, Energy and Utilities) Market: Sales Value (in Million US$), 2015 & 2020
Figure 42: Global: Smart Process Application (Public Sector, Energy and Utilities) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 43: Global: Smart Process Application (Media and Entertainment) Market: Sales Value (in Million US$), 2015 & 2020
Figure 44: Global: Smart Process Application (Media and Entertainment) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 45: Global: Smart Process Application (Manufacturing) Market: Sales Value (in Million US$), 2015 & 2020
Figure 46: Global: Smart Process Application (Manufacturing) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 47: Global: Smart Process Application (Retail) Market: Sales Value (in Million US$), 2015 & 2020
Figure 48: Global: Smart Process Application (Retail) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 49: Global: Smart Process Application (Healthcare) Market: Sales Value (in Million US$), 2015 & 2020
Figure 50: Global: Smart Process Application (Healthcare) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 51: Global: Smart Process Application (Education) Market: Sales Value (in Million US$), 2015 & 2020
Figure 52: Global: Smart Process Application (Education) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 53: Global: Smart Process Application (Transportation and Logistics) Market: Sales Value (in Million US$), 2015 & 2020
Figure 54: Global: Smart Process Application (Transportation and Logistics) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 55: Global: Smart Process Application (Other Verticals) Market: Sales Value (in Million US$), 2015 & 2020
Figure 56: Global: Smart Process Application (Other Verticals) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 57: North America: Smart Process Application Market: Sales Value (in Million US$), 2015 & 2020
Figure 58: North America: Smart Process Application Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 59: United States: Smart Process Application Market: Sales Value (in Million US$), 2015 & 2020
Figure 60: United States: Smart Process Application Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 61: Canada: Smart Process Application Market: Sales Value (in Million US$), 2015 & 2020
Figure 62: Canada: Smart Process Application Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 63: Asia Pacific: Smart Process Application Market: Sales Value (in Million US$), 2015 & 2020
Figure 64: Asia Pacific: Smart Process Application Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 65: China: Smart Process Application Market: Sales Value (in Million US$), 2015 & 2020
Figure 66: China: Smart Process Application Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 67: Japan: Smart Process Application Market: Sales Value (in Million US$), 2015 & 2020
Figure 68: Japan: Smart Process Application Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 69: India: Smart Process Application Market: Sales Value (in Million US$), 2015 & 2020
Figure 70: India: Smart Process Application Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 71: South Korea: Smart Process Application Market: Sales Value (in Million US$), 2015 & 2020
Figure 72: South Korea: Smart Process Application Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 73: Australia: Smart Process Application Market: Sales Value (in Million US$), 2015 & 2020
Figure 74: Australia: Smart Process Application Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 75: Indonesia: Smart Process Application Market: Sales Value (in Million US$), 2015 & 2020
Figure 76: Indonesia: Smart Process Application Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 77: Others: Smart Process Application Market: Sales Value (in Million US$), 2015 & 2020
Figure 78: Others: Smart Process Application Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 79: Europe: Smart Process Application Market: Sales Value (in Million US$), 2015 & 2020
Figure 80: Europe: Smart Process Application Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 81: Germany: Smart Process Application Market: Sales Value (in Million US$), 2015 & 2020
Figure 82: Germany: Smart Process Application Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 83: France: Smart Process Application Market: Sales Value (in Million US$), 2015 & 2020
Figure 84: France: Smart Process Application Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 85: United Kingdom: Smart Process Application Market: Sales Value (in Million US$), 2015 & 2020
Figure 86: United Kingdom: Smart Process Application Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 87: Italy: Smart Process Application Market: Sales Value (in Million US$), 2015 & 2020
Figure 88: Italy: Smart Process Application Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 89: Spain: Smart Process Application Market: Sales Value (in Million US$), 2015 & 2020
Figure 90: Spain: Smart Process Application Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 91: Russia: Smart Process Application Market: Sales Value (in Million US$), 2015 & 2020
Figure 92: Russia: Smart Process Application Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 93: Others: Smart Process Application Market: Sales Value (in Million US$), 2015 & 2020
Figure 94: Others: Smart Process Application Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 95: Latin America: Smart Process Application Market: Sales Value (in Million US$), 2015 & 2020
Figure 96: Latin America: Smart Process Application Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 97: Brazil: Smart Process Application Market: Sales Value (in Million US$), 2015 & 2020
Figure 98: Brazil: Smart Process Application Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 99: Mexico: Smart Process Application Market: Sales Value (in Million US$), 2015 & 2020
Figure 100: Mexico: Smart Process Application Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 101: Others: Smart Process Application Market: Sales Value (in Million US$), 2015 & 2020
Figure 102: Others: Smart Process Application Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 103: Middle East and Africa: Smart Process Application Market: Sales Value (in Million US$), 2015 & 2020
Figure 104: Middle East and Africa: Smart Process Application Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 105: Global: Smart Process Application Industry: SWOT Analysis
Figure 106: Global: Smart Process Application Industry: Value Chain Analysis
Figure 107: Global: Smart Process Application Industry: Porter’s Five Forces Analysis
List of Tables
Table 1: Global: Smart Process Application Market: Key Industry Highlights, 2020 and 2026
Table 2: Global: Smart Process Application Market Forecast: Breakup by Deployment Type (in Million US$), 2021-2026
Table 3: Global: Smart Process Application Market Forecast: Breakup by Offering (in Million US$), 2021-2026
Table 4: Global: Smart Process Application Market Forecast: Breakup by Solutions (in Million US$), 2021-2026
Table 5: Global: Smart Process Application Market Forecast: Breakup by Services (in Million US$), 2021-2026
Table 6: Global: Smart Process Application Market Forecast: Breakup by Organization Size (in Million US$), 2021-2026
Table 7: Global: Smart Process Application Market Forecast: Breakup Vertical (in Million US$), 2021-2026
Table 8: Global: Smart Process Application Market Forecast: Breakup by Region (in Million US$), 2021-2026
Table 9: Global: Smart Process Application Market: Competitive Structure
Table 10: Global: Smart Process Application Market: Key Players