Unified Communication (UC) & Business Headsets Market
Unified Communication (UC) & Business Headsets Market by Product (Earphones, Headphones), Type (Wired, Wireless), Price (<50 USD, 50 to 100 USD, >100 USD), Distribution Channel (Exclusive Showrooms, Online Sales Channel, and Others), Application (Commercial, Residential), End Use (Contact Center, Business Enterprises), and Region 2023-2028
The global unified communication (UC) & business headsets market size reached US$ 3.1 Billion in 2022. Looking forward, IMARC Group expects the market to reach US$ 5.67 Billion by 2028, exhibiting a growth rate (CAGR) of 9.81% during 2023-2028.
Unified communications (UC) is a framework for combining asynchronous and real-time communication solutions to improve corporate collaboration, communication, and efficiency. A business headset is designed specifically for use in headset software or on a computer connected to the company's telephone system that behaves like a phone. Through the use of unified communication technology and business headsets, simultaneous connections are established among various remotely located communication devices. In addition to email services, instant messaging, web-conferencing, online webinars, and sharing multiple devices on a single platform, these services provide various advantages to their consumers. With the headsets, employees can work from home, participate in video conferences, and meet with clients without being distracted by outside noise. Headphones with UC functionality can be used with personal devices, such as tablets, computers, and smartphones.
Unified Communication (UC) & Business Headsets Market Trends:
The market is majorly driven by the augmenting usage of unified communication (UC) and business headsets in call service centers, data centers, and small business enterprises across the globe. This can be attributed to the growing need for telecommuting via unified communication, which is being used for in numerous corporate distribution channels. Additionally, the escalating demand for advanced methods of communication and collaboration to allow workers to work from open offices is propelling the market. The shifting consumer preference towards lightweight headphones with noise-cancellation and wireless connectivity is resulting in a higher product uptake. Besides this, continual product innovations, such as the integration of nano-chip technology and on-premises and cloud-based softphone compatibility, are also creating a positive market outlook. Furthermore, the widespread adoption of various cost-cutting strategies as well as work-from-home and bring your own device (BYOD) policies in the corporate sector is providing an impetus to the market. Some of the other factors contributing to the market include rapid digitization, increasing utilization of the internet of things (IoT), a considerable rise in cloud computing, and extensive research and development (R&D) activities.
Key Market Segmentation:
IMARC Group provides an analysis of the key trends in each sub-segment of the global unified communication (UC) & business headsetsmarket report, along with forecasts at the global, regional and country level from 2023-2028. Our report has categorized the market based on product, type, price, distribution channel, application and end use.
Breakup by Product:
Breakup by Type:
Breakup by Price:
50 to 100 USD
Breakup by Distribution Channel:
Online Sales Channel
Breakup by Application:
Breakup by End Use:
Breakup by Region:
Middle East and Africa
The competitive landscape of the industry has also been examined along with the profiles of the key players being Audio-Technica Corporation, Bose Corporation, Cisco Systems Inc., Dell Technologies Inc., GN Store Nord A/S, HP Development Company L.P., Koss Corporation, Logitech International S.A., Microsoft Corporation and Sennheiser electronic GmbH & Co. KG. Kindly, note that this only represents a partial list of companies, and the complete list has been provided in the report.
Base Year of the Analysis
Product, Type, Price, Distribution Channel, Application, End Use, Region
Asia Pacific, Europe, North America, Latin America, Middle East and Africa
United States, Canada, Germany, France, United Kingdom, Italy, Spain, Russia, China, Japan, India, South Korea, Australia, Indonesia, Brazil, Mexico
Audio-Technica Corporation, Bose Corporation, Cisco Systems Inc., Dell Technologies Inc., GN Store Nord A/S, HP Development Company L.P., Koss Corporation, Logitech International S.A., Microsoft Corporation and Sennheiser electronic GmbH & Co. KG.
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Key Benefits for Stakeholders:
IMARC’s report offers a comprehensive quantitative analysis of various market segments, historical and current market trends, market forecasts, and dynamics of the unified communication (UC) & business headsets market from 2017-2028.
The research study provides the latest information on the market drivers, challenges, and opportunities in the global unified communication (UC) & business headsets market.
The study maps the leading as well as the fastest growing regional markets. It further enables stakeholders to identify the key country-level markets within each region.
Porter's five forces analysis assist stakeholders in assessing the impact of new entrants, competitive rivalry, supplier power, buyer power, and the threat of substitution. It helps stakeholders to analyze the level of competition within the unified communication (UC) & business headsets industry and its attractiveness.
Competitive landscape allows stakeholders to understand their competitive environment and provides an insight into the current positions of key players in the market.
Key Questions Answered in This Report
The global unified communication (UC) & business headsets market was valued at US$ 3.1 Billion in 2022.
We expect the global unified communication (UC) & business headsets market to exhibit a CAGR of 9.81% during 2023-2028.
The rising need for telecommuting via unified communication, along with the growing consumer inclination towards lightweight headphones with noise-cancellation feature and wireless connectivity, is primarily driving the global unified communication (UC) & business headsets market.
The sudden outbreak of the COVID-19 pandemic has led to the widespread adoption of Unified Communication (UC) & business headsets across numerous organizations to enhance enterprise mobility, owing to the Bring-Your-Own-Device (BYOD) and remote working scenario.
Based on the product, the global unified communication (UC) & business headsets market can be segmented into earphones and headphones, where headphones currently hold the majority of the total market share.
Based on the price, the global unified communication (UC) & business headsets market has been divided into <50 USD,50 to 100 USD, and >100 USD. Currently, 50 to 100 USD exhibits a clear dominance in the market.
Based on the distribution channel, the global unified communication (UC) & business headsets market can be categorized into exclusive showrooms, online sales channel, and others. Among these, exclusive showrooms account for the majority of the global market share.
Based on the application, the global unified communication (UC) & business headsets market has been segregated into commercial and residential, where the commercial sector currently holds the largest market share.
Based on the end use, the global unified communication (UC) & business headsets market can be bifurcated into contact center and business enterprises. Currently, contact center exhibits a clear dominance in the market.
On a regional level, the market has been classified into North America, Asia-Pacific, Europe, Latin America, and Middle East and Africa, where North America currently dominates the global market.
Some of the major players in the global unified communication (UC) & business headsets market include Audio-Technica Corporation, Bose Corporation, Cisco Systems Inc., Dell Technologies Inc., GN Store Nord A/S, HP Development Company L.P., Koss Corporation, Logitech International S.A., Microsoft Corporation, and Sennheiser electronic GmbH & Co. KG.
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