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Web Real-Time Communication Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2021-2026

Market Overview:

The global web real-time communication market exhibited strong growth during 2015-2020. Looking forward, IMARC Group expects the market to grow at a CAGR of around 38% during 2021-2026. Keeping in mind the uncertainties of COVID-19, we are continuously tracking and evaluating the direct as well as the indirect influence of the pandemic on different end-use industries. These insights are included in the report as a major market contributor.

Web real-time communication (WebRTC) supports browser-to-browser applications for the direct exchange of media. It is usually implemented as an open web standard and widely available as regular JavaScript Application Programming Interfaces (APIs) on major browsers. It enables video, voice, and generic data sharing, thereby allowing developers to build robust communication solutions. As a result, it is utilized in essential web apps that use the camera or microphone and advanced video-calling applications that offer screen sharing.

Web Real-Time Communication Market Trends:

With the digital transformation in financial services, mobile banking and insurance apps are gaining immense traction for faster communication via messaging. This represents one of the major factors bolstering the market growth as WebRTC allows rapid money movement and quick process claiming and improves overall customer experience. Moreover, it eliminates the need for installing third-party desktop communication software. Consequently, it is finding applications in the retail sector across the globe to provide powerful multimedia capabilities without requiring special drivers, plug-ins, and intermediary servers. Furthermore, the rising use of connected devices, such as smartphones, tablets, personal computers (PCs), remote sensors, and routers, is propelling the demand for WebRTC for car-sharing services and airline apps. Businesses around the world are also adopting WebRTC for task coordination, employee scheduling, work news, and other core functions. Besides this, the aging population, improving telecommunications, and the increasing need for healthcare facilities are some of the factors catalyzing the adoption of customized WebRTC-based video conferencing services for telehealth. This, in confluence with the surging coronavirus disease (COVID-19) cases, is escalating the need for telehealth services for remote management of patients and contributing to the growth of the market.

Key Market Segmentation:

IMARC Group provides an analysis of the key trends in each sub-segment of the global web real-time communication market, along with forecasts at the global, regional and country level from 2021-2026. Our report has categorized the market based on component, webRTC-enabled devices and vertical.

Breakup by Component:

  • Solution
    • Voice Calling and Conferencing
    • Video Calling and Conferencing 
    • Message and File Sharing
    • Others
  • Services
     

Breakup by WebRTC-Enabled Devices:

  • Mobile
  • Desktop
  • Tablet
  • Others
     

Breakup by Vertical:

  • BFSI
  • Retail
  • IT and Telecom
  • Public Sector
  • Media and Entertainment
  • Manufacturing 
  • Healthcare
  • Others
     

Breakup by Region:

  • North America
    • United States
    • Canada
  • Asia-Pacific
    • China
    • Japan
    • India
    • South Korea
    • Australia
    • Indonesia
    • Others
  • Europe
    • Germany
    • France
    • United Kingdom
    • Italy
    • Spain
    • Russia
    • Others
  • Latin America
    • Brazil
    • Mexico
    • Others
  • Middle East and Africa
     

Competitive Landscape:

The competitive landscape of the industry has also been examined along with the profiles of the key players being AT&T Inc., Avaya Inc., Cisco Systems Inc., Dialogic Corporation (Enghouse Systems Limited), Oracle Corporation, Plivo Inc., Polycom Inc. (Plantronics Inc.), Quobis, Ribbon Communications Operating Company Inc., Sangoma Technologies Corporation, Twilio Inc. and Vonage Holdings Corp.

Report Coverage:

Report Features Details
Base Year of the Analysis 2020
    Historical Period 2015-2020
Forecast Period 2021-2026
Units US$ Billion
Segment Coverage Component, WebRTC-Enabled Devices, Vertical, Region
Region Covered  Asia Pacific, Europe, North America, Latin America, Middle East and Africa
Countries Covered United States, Canada, Germany, France, United Kingdom, Italy, Spain, Russia, China, Japan, India, South Korea, Australia, Indonesia, Brazil, Mexico
Companies Covered AT&T Inc., Avaya Inc., Cisco Systems Inc., Dialogic Corporation (Enghouse Systems Limited), Oracle Corporation, Plivo Inc., Polycom Inc. (Plantronics Inc.), Quobis, Ribbon Communications Operating Company Inc., Sangoma Technologies Corporation, Twilio Inc. and Vonage Holdings Corp.
Customization Scope 10% Free Customization
Report Price and Purchase Option Single User License: US$ 2299
Five User License: US$ 3399
Corporate License: US$ 4499
Post-Sale Analyst Support 10-12 Weeks
Delivery Format PDF and Excel through Email (We can also provide the editable version of the report in PPT/Word format on special request)


Key Questions Answered in This Report:

  • How has the global web real-time communication market performed so far and how will it perform in the coming years?
  • What has been the impact of COVID-19 on the global web real-time communication market?
  • What are the key regional markets?
  • What is the breakup of the market based on the component?
  • What is the breakup of the market based on the webRTC-enabled devices?
  • What is the breakup of the market based on the vertical?
  • What are the various stages in the value chain of the industry?
  • What are the key driving factors and challenges in the industry?
  • What is the structure of the global web real-time communication market and who are the key players?
  • What is the degree of competition in the industry?

1    Preface
2    Scope and Methodology

    2.1    Objectives of the Study
    2.2    Stakeholders
    2.3    Data Sources
        2.3.1    Primary Sources
        2.3.2    Secondary Sources
    2.4    Market Estimation
        2.4.1    Bottom-Up Approach
        2.4.2    Top-Down Approach
    2.5    Forecasting Methodology
3    Executive Summary
4    Introduction

    4.1    Overview
    4.2    Key Industry Trends
5    Global Web Real-Time Communication Market
    5.1    Market Overview
    5.2    Market Performance
    5.3    Impact of COVID-19
    5.4    Market Forecast
6    Market Breakup by Component
    6.1    Solution
        6.1.1 Market Trends
        6.1.2 Key Segments
           6.1.2.1 Voice Calling and Conferencing
           6.1.2.2 Video Calling and Conferencing
           6.1.2.3 Message and File Sharing
           6.1.2.4 Others
        6.1.3 Market Forecast
    6.2    Services
        6.2.1 Market Trends
        6.2.2 Market Forecast
7    Market Breakup by WebRTC-Enabled Devices
    7.1    Mobile
        7.1.1 Market Trends
        7.1.2 Market Forecast
    7.2    Desktop
        7.2.1 Market Trends
        7.2.2 Market Forecast
    7.3    Tablet
        7.3.1 Market Trends
        7.3.2 Market Forecast
    7.4    Others
        7.4.1 Market Trends
        7.4.2 Market Forecast
8    Market Breakup by Vertical
    8.1    BFSI
        8.1.1 Market Trends
        8.1.2 Market Forecast
    8.2    Retail
        8.2.1 Market Trends
        8.2.2 Market Forecast
    8.3    IT and Telecom
        8.3.1 Market Trends
        8.3.2 Market Forecast
    8.4    Public Sector
        8.4.1 Market Trends
        8.4.2 Market Forecast
    8.5    Media and Entertainment
        8.5.1 Market Trends
        8.5.2 Market Forecast
    8.6    Manufacturing 
        8.6.1 Market Trends
        8.6.2 Market Forecast
    8.7    Healthcare
        8.7.1 Market Trends
        8.7.2 Market Forecast
    8.8    Others
        8.8.1 Market Trends
        8.8.2 Market Forecast
9    Market Breakup by Region
    9.1    North America
        9.1.1 United States
           9.1.1.1 Market Trends
           9.1.1.2 Market Forecast
        9.1.2 Canada
           9.1.2.1 Market Trends
           9.1.2.2 Market Forecast
    9.2    Asia-Pacific
        9.2.1 China
           9.2.1.1 Market Trends
           9.2.1.2 Market Forecast
        9.2.2 Japan
           9.2.2.1 Market Trends
           9.2.2.2 Market Forecast
        9.2.3 India
           9.2.3.1 Market Trends
           9.2.3.2 Market Forecast
        9.2.4 South Korea
           9.2.4.1 Market Trends
           9.2.4.2 Market Forecast
        9.2.5 Australia
           9.2.5.1 Market Trends
           9.2.5.2 Market Forecast
        9.2.6 Indonesia
           9.2.6.1 Market Trends
           9.2.6.2 Market Forecast
        9.2.7 Others
           9.2.7.1 Market Trends
           9.2.7.2 Market Forecast
    9.3    Europe
        9.3.1 Germany
           9.3.1.1 Market Trends
           9.3.1.2 Market Forecast
        9.3.2 France
           9.3.2.1 Market Trends
           9.3.2.2 Market Forecast
        9.3.3 United Kingdom
           9.3.3.1 Market Trends
           9.3.3.2 Market Forecast
        9.3.4 Italy
           9.3.4.1 Market Trends
           9.3.4.2 Market Forecast
        9.3.5 Spain
           9.3.5.1 Market Trends
           9.3.5.2 Market Forecast
        9.3.6 Russia
           9.3.6.1 Market Trends
           9.3.6.2 Market Forecast
        9.3.7 Others
           9.3.7.1 Market Trends
           9.3.7.2 Market Forecast
    9.4    Latin America
        9.4.1 Brazil
           9.4.1.1 Market Trends
           9.4.1.2 Market Forecast
        9.4.2 Mexico
           9.4.2.1 Market Trends
           9.4.2.2 Market Forecast
        9.4.3 Others
           9.4.3.1 Market Trends
           9.4.3.2 Market Forecast
    9.5    Middle East and Africa
        9.5.1 Market Trends
        9.5.2 Market Breakup by Country
        9.5.3 Market Forecast
10    SWOT Analysis
    10.1    Overview
    10.2    Strengths
    10.3    Weaknesses
    10.4    Opportunities
    10.5    Threats
11    Value Chain Analysis
12    Porters Five Forces Analysis

    12.1    Overview
    12.2    Bargaining Power of Buyers
    12.3    Bargaining Power of Suppliers
    12.4    Degree of Competition
    12.5    Threat of New Entrants
    12.6    Threat of Substitutes
13    Price Analysis
14    Competitive Landscape

    14.1    Market Structure
    14.2    Key Players
    14.3    Profiles of Key Players
        14.3.1    AT&T Inc.
           14.3.1.1 Company Overview
           14.3.1.2 Product Portfolio
           14.3.1.3 Financials
           14.3.1.4 SWOT Analysis
        14.3.2    Avaya Inc.
           14.3.2.1 Company Overview
           14.3.2.2 Product Portfolio
           14.3.2.3 Financials
           14.3.2.4 SWOT Analysis
        14.3.3    Cisco Systems Inc.
           14.3.3.1 Company Overview
           14.3.3.2 Product Portfolio
           14.3.3.3 Financials
           14.3.3.4 SWOT Analysis
        14.3.4    Dialogic Corporation (Enghouse Systems Limited)
           14.3.4.1 Company Overview
           14.3.4.2 Product Portfolio
        14.3.5    Oracle Corporation
           14.3.5.1 Company Overview
           14.3.5.2 Product Portfolio
           14.3.5.3 Financials
           14.3.5.4 SWOT Analysis
        14.3.6    Plivo Inc.
           14.3.6.1 Company Overview
           14.3.6.2 Product Portfolio
        14.3.7    Polycom Inc. (Plantronics Inc.)
           14.3.7.1 Company Overview
           14.3.7.2 Product Portfolio
        14.3.8    Quobis
           14.3.8.1 Company Overview
           14.3.8.2 Product Portfolio
        14.3.9    Ribbon Communications Operating Company Inc.
           14.3.9.1 Company Overview
           14.3.9.2 Product Portfolio
           14.3.9.3 Financials
           14.3.9.4 SWOT Analysis
        14.3.10    Sangoma Technologies Corporation
           14.3.10.1 Company Overview
           14.3.10.2 Product Portfolio
           14.3.10.3 Financials
           14.3.10.4 SWOT Analysis
        14.3.11    Twilio Inc.
           14.3.11.1 Company Overview
           14.3.11.2 Product Portfolio
           14.3.11.3 Financials
           14.3.11.4 SWOT Analysis
        14.3.12    Vonage Holdings Corp.
           14.3.12.1 Company Overview
           14.3.12.2 Product Portfolio
           14.3.12.3 Financials
           14.3.12.4 SWOT Analysis

List of Figures

Figure 1: Global: Web Real-Time Communication Market: Major Drivers and Challenges
Figure 2: Global: Web Real-Time Communication Market: Sales Value (in Billion US$), 2015-2020
Figure 3: Global: Web Real-Time Communication Market Forecast: Sales Value (in Billion US$), 2021-2026
Figure 4: Global: Web Real-Time Communication Market: Breakup by Component (in %), 2020
Figure 5: Global: Web Real-Time Communication Market: Breakup by WebRTC-Enabled Devices (in %), 2020
Figure 6: Global: Web Real-Time Communication Market: Breakup by Vertical (in %), 2020
Figure 7: Global: Web Real-Time Communication Market: Breakup by Region (in %), 2020
Figure 8: Global: Web Real-Time Communication (Solution) Market: Sales Value (in Million US$), 2015 & 2020
Figure 9: Global: Web Real-Time Communication (Solution) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 10: Global: Web Real-Time Communication (Services) Market: Sales Value (in Million US$), 2015 & 2020
Figure 11: Global: Web Real-Time Communication (Services) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 12: Global: Web Real-Time Communication (Mobile) Market: Sales Value (in Million US$), 2015 & 2020
Figure 13: Global: Web Real-Time Communication (Mobile) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 14: Global: Web Real-Time Communication (Desktop) Market: Sales Value (in Million US$), 2015 & 2020
Figure 15: Global: Web Real-Time Communication (Desktop) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 16: Global: Web Real-Time Communication (Tablet) Market: Sales Value (in Million US$), 2015 & 2020
Figure 17: Global: Web Real-Time Communication (Tablet) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 18: Global: Web Real-Time Communication (Other WebRTC-Enabled Devices) Market: Sales Value (in Million US$), 2015 & 2020
Figure 19: Global: Web Real-Time Communication (Other WebRTC-Enabled Devices) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 20: Global: Web Real-Time Communication (BFSI) Market: Sales Value (in Million US$), 2015 & 2020
Figure 21: Global: Web Real-Time Communication (BFSI) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 22: Global: Web Real-Time Communication (Retail) Market: Sales Value (in Million US$), 2015 & 2020
Figure 23: Global: Web Real-Time Communication (Retail) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 24: Global: Web Real-Time Communication (IT and Telecom) Market: Sales Value (in Million US$), 2015 & 2020
Figure 25: Global: Web Real-Time Communication (IT and Telecom) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 26: Global: Web Real-Time Communication (Public Sector) Market: Sales Value (in Million US$), 2015 & 2020
Figure 27: Global: Web Real-Time Communication (Public Sector) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 28: Global: Web Real-Time Communication (Media and Entertainment) Market: Sales Value (in Million US$), 2015 & 2020
Figure 29: Global: Web Real-Time Communication (Media and Entertainment) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 30: Global: Web Real-Time Communication (Manufacturing) Market: Sales Value (in Million US$), 2015 & 2020
Figure 31: Global: Web Real-Time Communication (Manufacturing) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 32: Global: Web Real-Time Communication (Healthcare) Market: Sales Value (in Million US$), 2015 & 2020
Figure 33: Global: Web Real-Time Communication (Healthcare) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 34: Global: Web Real-Time Communication (Other Verticals) Market: Sales Value (in Million US$), 2015 & 2020
Figure 35: Global: Web Real-Time Communication (Other Verticals) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 36: North America: Web Real-Time Communication Market: Sales Value (in Million US$), 2015 & 2020
Figure 37: North America: Web Real-Time Communication Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 38: United States: Web Real-Time Communication Market: Sales Value (in Million US$), 2015 & 2020
Figure 39: United States: Web Real-Time Communication Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 40: Canada: Web Real-Time Communication Market: Sales Value (in Million US$), 2015 & 2020
Figure 41: Canada: Web Real-Time Communication Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 42: Asia-Pacific: Web Real-Time Communication Market: Sales Value (in Million US$), 2015 & 2020
Figure 43: Asia-Pacific: Web Real-Time Communication Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 44: China: Web Real-Time Communication Market: Sales Value (in Million US$), 2015 & 2020
Figure 45: China: Web Real-Time Communication Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 46: Japan: Web Real-Time Communication Market: Sales Value (in Million US$), 2015 & 2020
Figure 47: Japan: Web Real-Time Communication Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 48: India: Web Real-Time Communication Market: Sales Value (in Million US$), 2015 & 2020
Figure 49: India: Web Real-Time Communication Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 50: South Korea: Web Real-Time Communication Market: Sales Value (in Million US$), 2015 & 2020
Figure 51: South Korea: Web Real-Time Communication Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 52: Australia: Web Real-Time Communication Market: Sales Value (in Million US$), 2015 & 2020
Figure 53: Australia: Web Real-Time Communication Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 54: Indonesia: Web Real-Time Communication Market: Sales Value (in Million US$), 2015 & 2020
Figure 55: Indonesia: Web Real-Time Communication Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 56: Others: Web Real-Time Communication Market: Sales Value (in Million US$), 2015 & 2020
Figure 57: Others: Web Real-Time Communication Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 58: Europe: Web Real-Time Communication Market: Sales Value (in Million US$), 2015 & 2020
Figure 59: Europe: Web Real-Time Communication Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 60: Germany: Web Real-Time Communication Market: Sales Value (in Million US$), 2015 & 2020
Figure 61: Germany: Web Real-Time Communication Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 62: France: Web Real-Time Communication Market: Sales Value (in Million US$), 2015 & 2020
Figure 63: France: Web Real-Time Communication Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 64: United Kingdom: Web Real-Time Communication Market: Sales Value (in Million US$), 2015 & 2020
Figure 65: United Kingdom: Web Real-Time Communication Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 66: Italy: Web Real-Time Communication Market: Sales Value (in Million US$), 2015 & 2020
Figure 67: Italy: Web Real-Time Communication Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 68: Spain: Web Real-Time Communication Market: Sales Value (in Million US$), 2015 & 2020
Figure 69: Spain: Web Real-Time Communication Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 70: Russia: Web Real-Time Communication Market: Sales Value (in Million US$), 2015 & 2020
Figure 71: Russia: Web Real-Time Communication Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 72: Others: Web Real-Time Communication Market: Sales Value (in Million US$), 2015 & 2020
Figure 73: Others: Web Real-Time Communication Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 74: Latin America: Web Real-Time Communication Market: Sales Value (in Million US$), 2015 & 2020
Figure 75: Latin America: Web Real-Time Communication Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 76: Brazil: Web Real-Time Communication Market: Sales Value (in Million US$), 2015 & 2020
Figure 77: Brazil: Web Real-Time Communication Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 78: Mexico: Web Real-Time Communication Market: Sales Value (in Million US$), 2015 & 2020
Figure 79: Mexico: Web Real-Time Communication Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 80: Others: Web Real-Time Communication Market: Sales Value (in Million US$), 2015 & 2020
Figure 81: Others: Web Real-Time Communication Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 82: Middle East and Africa: Web Real-Time Communication Market: Sales Value (in Million US$), 2015 & 2020
Figure 83: Middle East and Africa: Web Real-Time Communication Market: Breakup by Country (in %), 2020
Figure 84: Middle East and Africa: Web Real-Time Communication Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 85: Global: Web Real-Time Communication Industry: SWOT Analysis
Figure 86: Global: Web Real-Time Communication Industry: Value Chain Analysis
Figure 87: Global: Web Real-Time Communication Industry: Porter's Five Forces Analysis

List of Tables

Table 1: Global: Web Real-Time Communication Market: Key Industry Highlights, 2020 and 2026
Table 2: Global: Web Real-Time Communication Market Forecast: Breakup by Component (in Million US$), 2021-2026
Table 3: Global: Web Real-Time Communication Market Forecast: Breakup by WebRTC-Enabled Devices (in Million US$), 2021-2026
Table 4: Global: Web Real-Time Communication Market Forecast: Breakup by Vertical (in Million US$), 2021-2026
Table 5: Global: Web Real-Time Communication Market Forecast: Breakup by Region (in Million US$), 2021-2026
Table 6: Global: Web Real-Time Communication Market: Competitive Structure
Table 7: Global: Web Real-Time Communication Market: Key Players

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