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*As the coronavirus disease (COVID-19) crisis takes over the world, we are continuously tracking the changes in the markets, as well as the purchase behaviours of the consumers globally and our estimates about the latest market trends and forecasts are being done after considering the impact of this pandemic.

Workflow Management System Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2021-2026

Market Overview:

The global workflow management system market grew at a CAGR of around 21% during 2015 & 2020. Workforce management (WFM) refers to a collection of tools and processes that enables an organization to monitor and centralize the data for their human resource utilization. It includes various performance-based software and tools to enhance the efficiencies of front-line supervisors, corporate management, managers and workers across the organization. It can perform multiple functions, such as workforce forecast and scheduling, HR management and workforce analysis. It can also create customized workflows that enhance overall productivity and make decision-making more efficient. Owing to this, it finds extensive applications across various industries, including banking, financial services, and insurance (BFSI), healthcare, transportation and logistics, energy, retail and information technology (IT) and telecom.

The growing need for automation across industries, along with the increasing adoption of cloud-based solutions, represents one of the key factors driving the growth of the market. With an increasing focus on workforce optimization, organizations are extensively employing WFM solutions to manage time and avoid duplication of tasks. Furthermore, cloud-based solutions minimize the requirements for physical hardware, which is also boosting the adoption of these solutions in organizations. The platform also reduces the overall operational costs and enhances the scalability of the infrastructure by providing access to various endpoints. Additionally, increasing penetration of smartphones, along with the prevailing trend of Bring-Your-Own-Devices (BYOD), is also creating a positive impact on the market growth. With the deployment of WFM solutions, the employer can track the progress on tasks at any point of time while providing the employees with secure access to official files. Other factors, including rapid urbanization, especially in developing economies, rising awareness about the benefits of WFM, and extensive research and development (R&D) activities in the field of IT, are expected to drive the market further. Looking forward, IMARC Group expects the global workflow management system market to exhibit strong growth during the next five years.

Key Market Segmentation:

IMARC Group provides an analysis of the key trends in each sub-segment of the global workflow management system market report, along with forecasts for growth at the global, regional and country level from 2021-2026. Our report has categorized the market based on region, component, deployment type and vertical.

Breakup by Component:

  • Software
  • Services
     

Breakup by Deployment Type:

  • Cloud-Based
  • On-Premises
     

Breakup by Vertical:

  • BFSI
  • Healthcare
  • Energy
  • Retail
  • IT and Telecom
  • Transportation and Logistics
  • Education
  • Others
     

Breakup by Region:

  • North America
    • United States
    • Canada
  • Asia-Pacific
    • China
    • Japan
    • India
    • South Korea
    • Australia
    • Indonesia
    • Others
  • Europe
    • Germany
    • France
    • United Kingdom
    • Italy
    • Spain
    • Russia
    • Others
  • Latin America
    • Brazil
    • Mexico
    • Others
  • Middle East and Africa
     

Competitive Landscape:

The competitive landscape of the industry has also been examined along with the profiles of the key players being Appian Corporation, Bizagi (Vision Software S.A.), IBM Corporation, Newgen Software Technologies Limited, Nintex Global Limited, Oracle Corporation, Pegasystems Inc., Software AG and Xerox Corporation.

Key Questions Answered in This Report:

  • How has the global workflow management system market performed so far and how will it perform in the coming years?
  • What has been the impact of COVID-19 on the global workflow management system market?
  • What are the key regional markets?
  • What is the breakup of the market based on the component?
  • What is the breakup of the market based on the deployment type?
  • What is the breakup of the market based on the vertical?
  • What are the various stages in the value chain of the industry?
  • What are the key driving factors and challenges in the industry?
  • What is the structure of the global workflow management system market and who are the key players?
  • What is the degree of competition in the industry?

1   Preface
2   Scope and Methodology

    2.1   Objectives of the Study
    2.2   Stakeholders
    2.3   Data Sources
        2.3.1   Primary Sources
        2.3.2   Secondary Sources
    2.4   Market Estimation
        2.4.1   Bottom-Up Approach
        2.4.2   Top-Down Approach
    2.5   Forecasting Methodology
3   Executive Summary
4   Introduction

    4.1   Overview
    4.2   Key Industry Trends
5   Global Workflow Management System Market
    5.1   Market Overview
    5.2   Market Performance
    5.3   Impact of COVID-19
    5.4   Market Forecast
6    Market Breakup by Component
     6.1   Software
        6.1.1  Market Trends
        6.1.2  Market Forecast
     6.2   Services
        6.2.1  Market Trends
        6.2.2  Market Forecast
7    Market Breakup by Deployment Type
     7.1   Cloud-Based
        7.1.1  Market Trends
        7.1.2  Market Forecast
     7.2   On-Premises
        7.2.1  Market Trends
        7.2.2  Market Forecast
8    Market Breakup by Vertical
     8.1   BFSI
        8.1.1  Market Trends
        8.1.2  Market Forecast
     8.2   Healthcare
        8.2.1  Market Trends
        8.2.2  Market Forecast
     8.3   Energy
        8.3.1  Market Trends
        8.3.2  Market Forecast
     8.4   Retail
        8.4.1  Market Trends
        8.4.2  Market Forecast
     8.5   IT and Telecom
        8.5.1  Market Trends
        8.5.2  Market Forecast
     8.6   Transportation and Logistics
        8.6.1  Market Trends
        8.6.2  Market Forecast
     8.7   Education
        8.7.1  Market Trends
        8.7.2  Market Forecast
     8.8   Others
        8.8.1  Market Trends
        8.8.2  Market Forecast
9    Market Breakup by Region
     9.1   North America
          9.1.1   United States
               9.1.1.1  Market Trends
               9.1.1.2  Market Forecast
          9.1.2   Canada
               9.1.2.1  Market Trends
               9.1.2.2  Market Forecast
     9.2   Asia-Pacific
          9.2.1   China
               9.2.1.1  Market Trends
               9.2.1.2  Market Forecast
          9.2.2   Japan
               9.2.2.1  Market Trends
               9.2.2.2  Market Forecast
          9.2.3   India
               9.2.3.1  Market Trends
               9.2.3.2  Market Forecast
          9.2.4   South Korea
               9.2.4.1  Market Trends
               9.2.4.2  Market Forecast
          9.2.5   Australia
               9.2.5.1  Market Trends
               9.2.5.2  Market Forecast
          9.2.6   Indonesia
               9.2.6.1  Market Trends
               9.2.6.2  Market Forecast
          9.2.7   Others
               9.2.7.1  Market Trends
               9.2.7.2  Market Forecast
     9.3   Europe
          9.3.1   Germany
               9.3.1.1  Market Trends
               9.3.1.2  Market Forecast
          9.3.2   France
               9.3.2.1  Market Trends
               9.3.2.2  Market Forecast
          9.3.3   United Kingdom
               9.3.3.1  Market Trends
               9.3.3.2  Market Forecast
          9.3.4   Italy
               9.3.4.1  Market Trends
               9.3.4.2  Market Forecast
          9.3.5   Spain
               9.3.5.1  Market Trends
               9.3.5.2  Market Forecast
          9.3.6   Russia
               9.3.6.1  Market Trends
               9.3.6.2  Market Forecast
          9.3.7   Others
               9.3.7.1  Market Trends
               9.3.7.2  Market Forecast
     9.4   Latin America
          9.4.1   Brazil
               9.4.1.1  Market Trends
               9.4.1.2  Market Forecast
          9.4.2   Mexico
               9.4.2.1  Market Trends
               9.4.2.2  Market Forecast
          9.4.3   Others
               9.4.3.1  Market Trends
               9.4.3.2  Market Forecast
     9.5   Middle East and Africa
          9.5.1  Market Trends
          9.5.2  Market Breakup by Country
          9.5.3  Market Forecast
10    SWOT Analysis
    10.1   Overview
    10.2   Strengths
    10.3   Weaknesses
    10.4   Opportunities
    10.5   Threats
11    Value Chain Analysis
12    Porters Five Forces Analysis

    12.1   Overview
    12.2   Bargaining Power of Buyers
    12.3   Bargaining Power of Suppliers
    12.4   Degree of Competition
    12.5   Threat of New Entrants
    12.6   Threat of Substitutes
13    Price Analysis
14    Competitive Landscape

    14.1   Market Structure
    14.2   Key Players
    14.3   Profiles of Key Players
         14.3.1   Appian Corporation
              14.3.1.1   Company Overview
              14.3.1.2   Product Portfolio
              14.3.1.3   Financials
         14.3.2   Bizagi (Vision Software S.A.)
              14.3.2.1   Company Overview
              14.3.2.2   Product Portfolio
              14.3.2.3   Financials
         14.3.3   IBM Corporation
              14.3.3.1   Company Overview
              14.3.3.2   Product Portfolio
              14.3.3.3   Financials
              14.3.3.4   SWOT Analysis
         14.3.4   Newgen Software Technologies Limited
              14.3.4.1   Company Overview
              14.3.4.2   Product Portfolio
              14.3.4.3   Financials
         14.3.5   Nintex Global Limited
              14.3.5.1   Company Overview
              14.3.5.2   Product Portfolio
              14.3.5.3   Financials
         14.3.6   Oracle Corporation
              14.3.6.1   Company Overview
              14.3.6.2   Product Portfolio
              14.3.6.3   Financials
              14.3.6.4   SWOT Analysis
         14.3.7   Pegasystems Inc.
              14.3.7.1   Company Overview
              14.3.7.2   Product Portfolio
              14.3.7.3   Financials
              14.3.7.4   SWOT Analysis
         14.3.8   Software AG
              14.3.8.1   Company Overview
              14.3.8.2   Product Portfolio
              14.3.8.3   Financials
         14.3.9   Xerox Corporation
              14.3.9.1   Company Overview
              14.3.9.2   Product Portfolio
              14.3.9.3   Financials
              14.3.9.4   SWOT Analysis

List of Figures

Figure 1: Global: Workflow Management System Market: Major Drivers and Challenges
Figure 2: Global: Workflow Management System Market: Sales Value (in Billion US$), 2015-2020
Figure 3: Global: Workflow Management System Market Forecast: Sales Value (in Billion US$), 2021-2026
Figure 4: Global: Workflow Management System Market: Breakup by Component (in %), 2020
Figure 5: Global: Workflow Management System Market: Breakup by Deployment Type (in %), 2020
Figure 6: Global: Workflow Management System Market: Breakup by Vertical (in %), 2020
Figure 7: Global: Workflow Management System Market: Breakup by Region (in %), 2020
Figure 8: Global: Workflow Management System (Software) Market: Sales Value (in Million US$), 2015 & 2020
Figure 9: Global: Workflow Management System (Software) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 10: Global: Workflow Management System (Services) Market: Sales Value (in Million US$), 2015 & 2020
Figure 11: Global: Workflow Management System (Services) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 12: Global: Workflow Management System (Cloud-Based) Market: Sales Value (in Million US$), 2015 & 2020
Figure 13: Global: Workflow Management System (Cloud-Based) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 14: Global: Workflow Management System (On-Premises) Market: Sales Value (in Million US$), 2015 & 2020
Figure 15: Global: Workflow Management System (On-Premises) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 16: Global: Workflow Management System (BFSI) Market: Sales Value (in Million US$), 2015 & 2020
Figure 17: Global: Workflow Management System (BFSI) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 18: Global: Workflow Management System (Healthcare) Market: Sales Value (in Million US$), 2015 & 2020
Figure 19: Global: Workflow Management System (Healthcare) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 20: Global: Workflow Management System (Energy) Market: Sales Value (in Million US$), 2015 & 2020
Figure 21: Global: Workflow Management System (Energy) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 22: Global: Workflow Management System (Retail) Market: Sales Value (in Million US$), 2015 & 2020
Figure 23: Global: Workflow Management System (Retail) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 24: Global: Workflow Management System (IT and Telecom) Market: Sales Value (in Million US$), 2015 & 2020
Figure 25: Global: Workflow Management System (IT and Telecom) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 26: Global: Workflow Management System (Transportation and Logistics) Market: Sales Value (in Million US$), 2015 & 2020
Figure 27: Global: Workflow Management System (Transportation and Logistics) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 28: Global: Workflow Management System (Education) Market: Sales Value (in Million US$), 2015 & 2020
Figure 29: Global: Workflow Management System (Education) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 30: Global: Workflow Management System (Others) Market: Sales Value (in Million US$), 2015 & 2020
Figure 31: Global: Workflow Management System (Others) Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 32: North America: Workflow Management System Market: Sales Value (in Million US$), 2015 & 2020
Figure 33: North America: Workflow Management System Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 34: North America: Workflow Management System Market: Breakup by Country (in %), 2020
Figure 35: United States: Workflow Management System Market: Sales Value (in Million US$), 2015 & 2020
Figure 36: United States: Workflow Management System Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 37: Canada: Workflow Management System Market: Sales Value (in Million US$), 2015 & 2020
Figure 38: Canada: Workflow Management System Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 39: Asia-Pacific: Workflow Management System Market: Sales Value (in Million US$), 2015 & 2020
Figure 40: Asia-Pacific: Workflow Management System Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 41: Asia-Pacific: Workflow Management System Market: Breakup by Country (in %), 2020
Figure 42: China: Workflow Management System Market: Sales Value (in Million US$), 2015 & 2020
Figure 43: China: Workflow Management System Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 44: Japan: Workflow Management System Market: Sales Value (in Million US$), 2015 & 2020
Figure 45: Japan: Workflow Management System Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 46: India: Workflow Management System Market: Sales Value (in Million US$), 2015 & 2020
Figure 47: India: Workflow Management System Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 48: South Korea: Workflow Management System Market: Sales Value (in Million US$), 2015 & 2020
Figure 49: South Korea: Workflow Management System Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 50: Australia: Workflow Management System Market: Sales Value (in Million US$), 2015 & 2020
Figure 51: Australia: Workflow Management System Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 52: Indonesia: Workflow Management System Market: Sales Value (in Million US$), 2015 & 2020
Figure 53: Indonesia: Workflow Management System Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 54: Others: Workflow Management System Market: Sales Value (in Million US$), 2015 & 2020
Figure 55: Others: Workflow Management System Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 56: Europe: Workflow Management System Market: Sales Value (in Million US$), 2015 & 2020
Figure 57: Europe: Workflow Management System Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 58: Europe: Workflow Management System Market: Breakup by Country (in %), 2020
Figure 59: Germany: Workflow Management System Market: Sales Value (in Million US$), 2015 & 2020
Figure 60: Germany: Workflow Management System Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 61: France: Workflow Management System Market: Sales Value (in Million US$), 2015 & 2020
Figure 62: France: Workflow Management System Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 63: United Kingdom: Workflow Management System Market: Sales Value (in Million US$), 2015 & 2020
Figure 64: United Kingdom: Workflow Management System Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 65: Italy: Workflow Management System Market: Sales Value (in Million US$), 2015 & 2020
Figure 66: Italy: Workflow Management System Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 67: Spain: Workflow Management System Market: Sales Value (in Million US$), 2015 & 2020
Figure 68: Spain: Workflow Management System Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 69: Russia: Workflow Management System Market: Sales Value (in Million US$), 2015 & 2020
Figure 70: Russia: Workflow Management System Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 71: Others: Workflow Management System Market: Sales Value (in Million US$), 2015 & 2020
Figure 72: Others: Workflow Management System Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 73: Latin America: Workflow Management System Market: Sales Value (in Million US$), 2015 & 2020
Figure 74: Latin America: Workflow Management System Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 75: Latin America: Workflow Management System Market: Breakup by Country (in %), 2020
Figure 76: Brazil: Workflow Management System Market: Sales Value (in Million US$), 2015 & 2020
Figure 77: Brazil: Workflow Management System Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 78: Mexico: Workflow Management System Market: Sales Value (in Million US$), 2015 & 2020
Figure 79: Mexico: Workflow Management System Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 80: Others: Workflow Management System Market: Sales Value (in Million US$), 2015 & 2020
Figure 81: Others: Workflow Management System Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 82: Middle East and Africa: Workflow Management System Market: Sales Value (in Million US$), 2015 & 2020
Figure 83: Middle East and Africa: Workflow Management System Market Forecast: Sales Value (in Million US$), 2021-2026
Figure 84: Middle East and Africa: Workflow Management System Market: Breakup by Country (in %), 2020
Figure 85: Global: Workflow Management System Industry: SWOT Analysis
Figure 86: Global: Workflow Management System Industry: Value Chain Analysis
Figure 87: Global: Workflow Management System Industry: Porter's Five Forces Analysis

List of Tables

Table 1: Global: Workflow Management System Market: Key Industry Highlights, 2020 and 2026
Table 2: Global: Workflow Management System Market Forecast: Breakup by Component (in Million US$), 2021-2026
Table 3: Global: Workflow Management System Market Forecast: Breakup by Deployment Type (in Million US$), 2021-2026
Table 4: Global: Workflow Management System Market Forecast: Breakup by Vertical (in Million US$), 2021-2026
Table 5: Global: Workflow Management System Market Forecast: Breakup by Region (in Million US$), 2021-2026
Table 6: Global: Workflow Management System Market: Competitive Structure
Table 7: Global: Workflow Management System Market: Key Players

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