Healthcare BPO Market Report by Payer Service (Human Resource Management, Claims Management, Customer Relationship Management, Operational and Administrative Management, Care Management, Provider Management, and Others), Provider Service (Patient Enrollment and Strategic Planning, Patient Care Service, Revenue Cycle Management), Pharmaceutical Service (Manufacturing Services, Research and Development Services, Non-clinical Services), and Region 2024-2032

Healthcare BPO Market Report by Payer Service (Human Resource Management, Claims Management, Customer Relationship Management, Operational and Administrative Management, Care Management, Provider Management, and Others), Provider Service (Patient Enrollment and Strategic Planning, Patient Care Service, Revenue Cycle Management), Pharmaceutical Service (Manufacturing Services, Research and Development Services, Non-clinical Services), and Region 2024-2032

Report Format: PDF+Excel | Report ID: SR112024A5135
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1   Preface
2   Scope and Methodology

    2.1    Objectives of the Study
    2.2    Stakeholders
    2.3    Data Sources
        2.3.1    Primary Sources
        2.3.2    Secondary Sources
    2.4    Market Estimation
        2.4.1    Bottom-Up Approach
        2.4.2    Top-Down Approach
    2.5    Forecasting Methodology
3   Executive Summary
4   Introduction

    4.1    Overview
    4.2    Key Industry Trends
5   Global Healthcare BPO Market
    5.1    Market Overview
    5.2    Market Performance
    5.3    Impact of COVID-19
    5.4    Market Forecast
6   Market Breakup by Payer Service
    6.1    Human Resource Management
        6.1.1 Market Trends
        6.1.2 Market Forecast
    6.2    Claims Management
        6.2.1 Market Trends
        6.2.2 Market Forecast
    6.3    Customer Relationship Management
        6.3.1 Market Trends
        6.3.2 Market Forecast
    6.4    Operational and Administrative Management
        6.4.1 Market Trends
        6.4.2 Market Forecast
    6.5    Care Management
        6.5.1 Market Trends
        6.5.2 Market Forecast
    6.6    Provider Management
        6.6.1 Market Trends
        6.6.2 Market Forecast
    6.7    Others
        6.7.1 Market Trends
        6.7.2 Market Forecast
7   Market Breakup by Provider Service
    7.1    Patient Enrollment and Strategic Planning
        7.1.1 Market Trends
        7.1.2 Market Forecast
    7.2    Patient Care Service
        7.2.1 Market Trends
        7.2.2 Market Forecast
    7.3    Revenue Cycle Management
        7.3.1 Market Trends
        7.3.2 Market Forecast
8   Market Breakup by Pharmaceutical Service
    8.1    Manufacturing Services
        8.1.1 Market Trends
        8.1.2 Market Forecast
    8.2    Research and Development Services
        8.2.1 Market Trends
        8.2.2 Market Forecast
    8.3    Non-clinical Services
        8.3.1 Market Trends
        8.3.2 Market Forecast
9   Market Breakup by Region
    9.1    North America
        9.1.1 United States
           9.1.1.1 Market Trends
           9.1.1.2 Market Forecast
        9.1.2 Canada
           9.1.2.1 Market Trends
           9.1.2.2 Market Forecast
    9.2    Asia-Pacific
        9.2.1 China
           9.2.1.1 Market Trends
           9.2.1.2 Market Forecast
        9.2.2 Japan
           9.2.2.1 Market Trends
           9.2.2.2 Market Forecast
        9.2.3 India
           9.2.3.1 Market Trends
           9.2.3.2 Market Forecast
        9.2.4 South Korea
           9.2.4.1 Market Trends
           9.2.4.2 Market Forecast
        9.2.5 Australia
           9.2.5.1 Market Trends
           9.2.5.2 Market Forecast
        9.2.6 Indonesia
           9.2.6.1 Market Trends
           9.2.6.2 Market Forecast
        9.2.7 Others
           9.2.7.1 Market Trends
           9.2.7.2 Market Forecast
    9.3    Europe
        9.3.1 Germany
           9.3.1.1 Market Trends
           9.3.1.2 Market Forecast
        9.3.2 France
           9.3.2.1 Market Trends
           9.3.2.2 Market Forecast
        9.3.3 United Kingdom
           9.3.3.1 Market Trends
           9.3.3.2 Market Forecast
        9.3.4 Italy
           9.3.4.1 Market Trends
           9.3.4.2 Market Forecast
        9.3.5 Spain
           9.3.5.1 Market Trends
           9.3.5.2 Market Forecast
        9.3.6 Russia
           9.3.6.1 Market Trends
           9.3.6.2 Market Forecast
        9.3.7 Others
           9.3.7.1 Market Trends
           9.3.7.2 Market Forecast
    9.4    Latin America
        9.4.1 Brazil
           9.4.1.1 Market Trends
           9.4.1.2 Market Forecast
        9.4.2 Mexico
           9.4.2.1 Market Trends
           9.4.2.2 Market Forecast
        9.4.3 Others
           9.4.3.1 Market Trends
           9.4.3.2 Market Forecast
    9.5    Middle East and Africa
        9.5.1 Market Trends
        9.5.2 Market Breakup by Country
        9.5.3 Market Forecast
10  SWOT Analysis
    10.1    Overview
    10.2    Strengths
    10.3    Weaknesses
    10.4    Opportunities
    10.5    Threats
11  Value Chain Analysis
12  Porters Five Forces Analysis

    12.1    Overview
    12.2    Bargaining Power of Buyers
    12.3    Bargaining Power of Suppliers
    12.4    Degree of Competition
    12.5    Threat of New Entrants
    12.6    Threat of Substitutes
13  Price Analysis
14  Competitive Landscape

    14.1    Market Structure
    14.2    Key Players
    14.3    Profiles of Key Players
        14.3.1    Accenture plc
           14.3.1.1 Company Overview
           14.3.1.2 Product Portfolio
           14.3.1.3 Financials
           14.3.1.4 SWOT Analysis
        14.3.2    Cognizant
           14.3.2.1 Company Overview
           14.3.2.2 Product Portfolio
           14.3.2.3 Financials
           14.3.2.4 SWOT Analysis
        14.3.3    GeBBS Healthcare Solutions
           14.3.3.1 Company Overview
           14.3.3.2 Product Portfolio
        14.3.4    Genpact
           14.3.4.1 Company Overview
           14.3.4.2 Product Portfolio
           14.3.4.3 Financials
           14.3.4.4 SWOT Analysis
        14.3.5    International Business Machines Corporation
           14.3.5.1 Company Overview
           14.3.5.2 Product Portfolio
           14.3.5.3 Financials
           14.3.5.4 SWOT Analysis
        14.3.6    IQVIA
           14.3.6.1 Company Overview
           14.3.6.2 Product Portfolio
           14.3.6.3 Financials
           14.3.6.4 SWOT Analysis
        14.3.7    NTT Data Corporation
           14.3.7.1 Company Overview
           14.3.7.2 Product Portfolio
           14.3.7.3 Financials
           14.3.7.4 SWOT Analysis
        14.3.8    Omega Healthcare
           14.3.8.1 Company Overview
           14.3.8.2 Product Portfolio
        14.3.9    Parexel International Corporation
           14.3.9.1 Company Overview
           14.3.9.2 Product Portfolio
           14.3.9.3 SWOT Analysis
        14.3.10    Tata Consultancy Services
           14.3.10.1 Company Overview
           14.3.10.2 Product Portfolio
           14.3.10.3 Financials
           14.3.10.4 SWOT Analysis
        14.3.11    WNS (Holdings) Limited
           14.3.11.1 Company Overview
           14.3.11.2 Product Portfolio
           14.3.11.3 Financials
        14.3.12    Xerox Corporation
           14.3.12.1 Company Overview
           14.3.12.2 Product Portfolio
           14.3.12.3 Financials
           14.3.12.4 SWOT Analysis

List of Figures

Figure 1: Global: Healthcare BPO Market: Major Drivers and Challenges
Figure 2: Global: Healthcare BPO Market: Sales Value (in Billion US$), 2018-2023
Figure 3: Global: Healthcare BPO Market Forecast: Sales Value (in Billion US$), 2024-2032
Figure 4: Global: Healthcare BPO Market: Breakup by Payer Service (in %), 2023
Figure 5: Global: Healthcare BPO Market: Breakup by Provider Service (in %), 2023
Figure 6: Global: Healthcare BPO Market: Breakup by Pharmaceutical Service (in %), 2023
Figure 7: Global: Healthcare BPO Market: Breakup by Region (in %), 2023
Figure 8: Global: Healthcare BPO (Human Resource Management) Market: Sales Value (in Million US$), 2018 & 2023
Figure 9: Global: Healthcare BPO (Human Resource Management) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 10: Global: Healthcare BPO (Claims Management) Market: Sales Value (in Million US$), 2018 & 2023
Figure 11: Global: Healthcare BPO (Claims Management) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 12: Global: Healthcare BPO (Customer Relationship Management) Market: Sales Value (in Million US$), 2018 & 2023
Figure 13: Global: Healthcare BPO (Customer Relationship Management) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 14: Global: Healthcare BPO (Operational and Administrative Management) Market: Sales Value (in Million US$), 2018 & 2023
Figure 15: Global: Healthcare BPO (Operational and Administrative Management) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 16: Global: Healthcare BPO (Care Management) Market: Sales Value (in Million US$), 2018 & 2023
Figure 17: Global: Healthcare BPO (Care Management) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 18: Global: Healthcare BPO (Provider Management) Market: Sales Value (in Million US$), 2018 & 2023
Figure 19: Global: Healthcare BPO (Provider Management) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 20: Global: Healthcare BPO (Other Payer Services) Market: Sales Value (in Million US$), 2018 & 2023
Figure 21: Global: Healthcare BPO (Other Payer Services) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 22: Global: Healthcare BPO (Patient Enrollment and Strategic Planning) Market: Sales Value (in Million US$), 2018 & 2023
Figure 23: Global: Healthcare BPO (Patient Enrollment and Strategic Planning) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 24: Global: Healthcare BPO (Patient Care Service) Market: Sales Value (in Million US$), 2018 & 2023
Figure 25: Global: Healthcare BPO (Patient Care Service) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 26: Global: Healthcare BPO (Revenue Cycle Management) Market: Sales Value (in Million US$), 2018 & 2023
Figure 27: Global: Healthcare BPO (Revenue Cycle Management) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 28: Global: Healthcare BPO (Manufacturing Services) Market: Sales Value (in Million US$), 2018 & 2023
Figure 29: Global: Healthcare BPO (Manufacturing Services) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 30: Global: Healthcare BPO (Research and Development Services) Market: Sales Value (in Million US$), 2018 & 2023
Figure 31: Global: Healthcare BPO (Research and Development Services) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 32: Global: Healthcare BPO (Non-clinical Services) Market: Sales Value (in Million US$), 2018 & 2023
Figure 33: Global: Healthcare BPO (Non-clinical Services) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 34: North America: Healthcare BPO Market: Sales Value (in Million US$), 2018 & 2023
Figure 35: North America: Healthcare BPO Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 36: United States: Healthcare BPO Market: Sales Value (in Million US$), 2018 & 2023
Figure 37: United States: Healthcare BPO Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 38: Canada: Healthcare BPO Market: Sales Value (in Million US$), 2018 & 2023
Figure 39: Canada: Healthcare BPO Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 40: Asia-Pacific: Healthcare BPO Market: Sales Value (in Million US$), 2018 & 2023
Figure 41: Asia-Pacific: Healthcare BPO Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 42: China: Healthcare BPO Market: Sales Value (in Million US$), 2018 & 2023
Figure 43: China: Healthcare BPO Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 44: Japan: Healthcare BPO Market: Sales Value (in Million US$), 2018 & 2023
Figure 45: Japan: Healthcare BPO Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 46: India: Healthcare BPO Market: Sales Value (in Million US$), 2018 & 2023
Figure 47: India: Healthcare BPO Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 48: South Korea: Healthcare BPO Market: Sales Value (in Million US$), 2018 & 2023
Figure 49: South Korea: Healthcare BPO Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 50: Australia: Healthcare BPO Market: Sales Value (in Million US$), 2018 & 2023
Figure 51: Australia: Healthcare BPO Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 52: Indonesia: Healthcare BPO Market: Sales Value (in Million US$), 2018 & 2023
Figure 53: Indonesia: Healthcare BPO Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 54: Others: Healthcare BPO Market: Sales Value (in Million US$), 2018 & 2023
Figure 55: Others: Healthcare BPO Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 56: Europe: Healthcare BPO Market: Sales Value (in Million US$), 2018 & 2023
Figure 57: Europe: Healthcare BPO Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 58: Germany: Healthcare BPO Market: Sales Value (in Million US$), 2018 & 2023
Figure 59: Germany: Healthcare BPO Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 60: France: Healthcare BPO Market: Sales Value (in Million US$), 2018 & 2023
Figure 61: France: Healthcare BPO Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 62: United Kingdom: Healthcare BPO Market: Sales Value (in Million US$), 2018 & 2023
Figure 63: United Kingdom: Healthcare BPO Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 64: Italy: Healthcare BPO Market: Sales Value (in Million US$), 2018 & 2023
Figure 65: Italy: Healthcare BPO Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 66: Spain: Healthcare BPO Market: Sales Value (in Million US$), 2018 & 2023
Figure 67: Spain: Healthcare BPO Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 68: Russia: Healthcare BPO Market: Sales Value (in Million US$), 2018 & 2023
Figure 69: Russia: Healthcare BPO Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 70: Others: Healthcare BPO Market: Sales Value (in Million US$), 2018 & 2023
Figure 71: Others: Healthcare BPO Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 72: Latin America: Healthcare BPO Market: Sales Value (in Million US$), 2018 & 2023
Figure 73: Latin America: Healthcare BPO Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 74: Brazil: Healthcare BPO Market: Sales Value (in Million US$), 2018 & 2023
Figure 75: Brazil: Healthcare BPO Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 76: Mexico: Healthcare BPO Market: Sales Value (in Million US$), 2018 & 2023
Figure 77: Mexico: Healthcare BPO Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 78: Others: Healthcare BPO Market: Sales Value (in Million US$), 2018 & 2023
Figure 79: Others: Healthcare BPO Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 80: Middle East and Africa: Healthcare BPO Market: Sales Value (in Million US$), 2018 & 2023
Figure 81: Middle East and Africa: Healthcare BPO Market: Breakup by Country (in %), 2023
Figure 82: Middle East and Africa: Healthcare BPO Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 83: Global: Healthcare BPO Industry: SWOT Analysis
Figure 84: Global: Healthcare BPO Industry: Value Chain Analysis
Figure 85: Global: Healthcare BPO Industry: Porter's Five Forces Analysis

List of Tables

Table 1: Global: Healthcare BPO Market: Key Industry Highlights, 2023 and 2032
Table 2: Global: Healthcare BPO Market Forecast: Breakup by Payer Service (in Million US$), 2024-2032
Table 3: Global: Healthcare BPO Market Forecast: Breakup by Provider Service (in Million US$), 2024-2032
Table 4: Global: Healthcare BPO Market Forecast: Breakup by Pharmaceutical Service (in Million US$), 2024-2032
Table 5: Global: Healthcare BPO Market Forecast: Breakup by Region (in Million US$), 2024-2032
Table 6: Global: Healthcare BPO Market: Competitive Structure
Table 7: Global: Healthcare BPO Market: Key Players

Healthcare BPO Market Report by Payer Service (Human Resource Management, Claims Management, Customer Relationship Management, Operational and Administrative Management, Care Management, Provider Management, and Others), Provider Service (Patient Enrollment and Strategic Planning, Patient Care Service, Revenue Cycle Management), Pharmaceutical Service (Manufacturing Services, Research and Development Services, Non-clinical Services), and Region 2024-2032
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