Inquire Before Buying
Speak to an Analyst 
Request Brochure 
Request CustomizationIMARC made the whole process easy. Everyone I spoke with via email was polite, easy to deal with, kept their promises regarding delivery timelines and were solutions focused. From my first contact, I was grateful for the professionalism shown by the whole IMARC team. I recommend IMARC to all that need timely, affordable information and advice. My experience with IMARC was excellent and I can not fault it.
Read More
OSS & BSS Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2023-2028
Report Format: PDF+Excel | Report ID: SR112023A5994
Market Overview:
The global OSS & BSS market size reached US$ 53.8 Billion in 2022. Looking forward, IMARC Group expects the market to reach US$ 88.1 Billion by 2028, exhibiting a growth rate (CAGR) of 11.27% during 2023-2028.
An operation support system (OSS) is a software used to manage the operating system or communication networks. It handles network planning and maintains network inventories, such as computers, routers, and servers that are connected to a network. On the other hand, a business support system (BSS) supports and automates core business activities and management functions, such as product, customer, revenue, and order. It also provides information about customer relationships, payment orders, and new sign-ups. Due to the distinct and functional features offered by OSS and BSS, several organizations nowadays are focusing on incorporating both the tools to manage different areas of businesses efficiently.
OSS & BSS Market Trends:
With significant improvements in telecom infrastructure and increasing data consumption, telecom operators and providers are currently relying on OSS and BSS platforms to support business functions, including marketing, product offerings, sales, contracting, and delivery of services. This is further supported by the rising need for efficient portfolio and telecom site management software and the focus on personalization, seamless service usage, and diversity across communication industries and platforms. Apart from this, the rising usage of industrial automation and business intelligence (BI), artificial intelligence (AI), and machine learning (ML) technologies for building efficient digitized business processes are influencing the demand for 5G applications and services worldwide. This, in turn, is strengthening the market growth of the OSS and BSS platform that enables telecom operators to tackle the evolving needs of the end consumers. Besides this, the growing demand for streamlining billing systems, enhancing customer experiences, and improving business agility is anticipated to promote the sales of cloud OSS and BSS tools across the world.
Key Market Segmentation:
IMARC Group provides an analysis of the key trends in each sub-segment of the global OSS & BSS market report, along with forecasts at the global, regional and country level from 2023-2028. Our report has categorized the market based on component, oss solution type, deployment mode, organization size and industry vertical.
Breakup by Component:
- Solution
- Services
Breakup by Oss Solution Type:
- Network Planning and Design
- Service Delivery
- Service Fulfillment
- Service Assurance
- Billing and Revenue Management
- Network Performance Management
- Customer and Product Management
- Others
Breakup by Deployment Mode:
- On-premises
- Cloud-based
Breakup by Organization Size:
- Small and Medium-sized Enterprises
- Large Enterprises
Breakup by Industry Vertical:
- IT and Telecom
- BFSI
- Media and Entertainment
- Retail and E-Commerce
- Others
Breakup by Region:
- North America
- United States
- Canada
- Asia-Pacific
- China
- Japan
- India
- South Korea
- Australia
- Indonesia
- Others
- Europe
- Germany
- France
- United Kingdom
- Italy
- Spain
- Russia
- Others
- Latin America
- Brazil
- Mexico
- Others
- Middle East and Africa
Competitive Landscape:
The competitive landscape of the industry has also been examined along with the profiles of the key players being Amdocs, Cisco Systems Inc., Comarch SA, Hewlett Packard Enterprise Development LP, Huawei Technologies Co. Ltd., Infosys Limited, Netcracker Technology Corporation (NEC Corporation), Nokia Corporation, Oracle Corporation, Suntech S.A. and Telefonaktiebolaget LM Ericsson.
Report Coverage:
| Report Features | Details |
|---|---|
| Base Year of the Analysis | 2022 |
| Historical Period | 2017-2022 |
| Forecast Period | 2023-2028 |
| Units | US$ Billion |
| Segment Coverage | Component, Oss Solution Type, Deployment Mode, Organization Size, Industry Vertical, Region |
| Region Covered | Asia Pacific, Europe, North America, Latin America, Middle East and Africa |
| Countries Covered | United States, Canada, Germany, France, United Kingdom, Italy, Spain, Russia, China, Japan, India, South Korea, Australia, Indonesia, Brazil, Mexico |
| Companies Covered | Amdocs, Cisco Systems Inc., Comarch SA, Hewlett Packard Enterprise Development LP, Huawei Technologies Co. Ltd., Infosys Limited, Netcracker Technology Corporation (NEC Corporation), Nokia Corporation, Oracle Corporation, Suntech S.A. and Telefonaktiebolaget LM Ericsson |
| Customization Scope | 10% Free Customization |
| Report Price and Purchase Option | Single User License: US$ 2499 Five User License: US$ 3499 Corporate License: US$ 4499 |
| Post-Sale Analyst Support | 10-12 Weeks |
| Delivery Format | PDF and Excel through Email (We can also provide the editable version of the report in PPT/Word format on special request) |
Key Questions Answered in This Report
The global OSS & BSS market was valued at US$ 53.8 Billion in 2022.
We expect the global OSS & BSS market to exhibit a CAGR of 11.27% during 2023-2028.
The rising focus on industrial automation, along with the growing integration of OSS & BSS software with Artificial Intelligence (AI) and Machine Learning (ML) for building efficient and digitized business processes, is primarily driving the global OSS & BSS market.
The sudden outbreak of the COVID-19 pandemic has led to the increasing adoption of OSS & BSS software across several end-use industries to support business functions, including contracting and delivery of services.
Based on the component, the global OSS & BSS market can be segmented into solution and services. Currently, solution holds the majority of the global market share.
Based on the OSS solution type, the global OSS & BSS market has been divided into network planning and design, service delivery, service fulfillment, service assurance, billing and revenue management, network performance management, customer and product management, and others. Among these, network planning and design exhibits a clear dominance in the market.
Based on the deployment mode, the global OSS & BSS market can be categorized into on-premises and cloud-based. Currently, on-premises account for the majority of the total market share.
Based on the organization size, the global OSS & BSS market has been segregated into small and medium-sized enterprises and large enterprises, where large enterprises currently exhibit a clear dominance in the market.
Based on the industry vertical, the global OSS & BSS market can be bifurcated into IT and telecom, BFSI, media and entertainment, retail and e-commerce, and others. Currently, the IT and telecom industry holds the largest market share.
On a regional level, the market has been classified into North America, Asia-Pacific, Europe, Latin America, and Middle East and Africa, where North America currently dominates the global market.
Some of the major players in the global OSS & BSS market include Amdocs, Cisco Systems Inc., Comarch SA, Hewlett Packard Enterprise Development LP, Huawei Technologies Co. Ltd., Infosys Limited, Netcracker Technology Corporation (NEC Corporation), Nokia Corporation, Oracle Corporation, Suntech S.A., and Telefonaktiebolaget LM Ericsson.
Need more help?
- Speak to our experienced analysts for insights on the current market scenarios.
- Include additional segments and countries to customize the report as per your requirement.
- Gain an unparalleled competitive advantage in your domain by understanding how to utilize the report and positively impacting your operations and revenue.
- For further assistance, please connect with our analysts.
Select License Type
Benefits of Customization
Personalize this research
Triangulate with your data
Get data as per your format and definition
Gain a deeper dive into a specific application, geography, customer, or competitor
Any level of personalization
Get in Touch With Us
UNITED STATES
Phone: +1-631-791-1145
INDIA
Phone: +91-120-433-0800
UNITED KINGDOM
Phone: +44-753-713-2163
Email: sales@imarcgroup.com
Client Testimonials
The IMARC team was very reactive and flexible with regard to our requests. A very good overall experience. We are happy with the work that IMARC has provided, very complete and detailed. It has contributed to our business needs and provided the market visibility that we required
Read More
We were very happy with the collaboration between IMARC and Colruyt. Not only were your prices competitive, IMARC was also pretty fast in understanding the scope and our needs for this project. Even though it was not an easy task, performing a market research during the COVID-19 pandemic, you were able to get us the necessary information we needed. The IMARC team was very easy to work with and they showed us that it would go the extra mile if we needed anything extra
Read More
Last project executed by your team was as per our expectations. We also would like to associate for more assignments this year. Kudos to your team.
Read More.webp)
We would be happy to reach out to IMARC again, if we need Market Research/Consulting/Consumer Research or any associated service. Overall experience was good, and the data points were quite helpful.
Read More
The figures of market study were very close to our assumed figures. The presentation of the study was neat and easy to analyse. The requested details of the study were fulfilled. My overall experience with the IMARC Team was satisfactory.
Read More
The overall cost of the services were within our expectations. I was happy to have good communications in a timely manner. It was a great and quick way to have the information I needed.
Read More
My questions and concerns were answered in a satisfied way. The costs of the services were within our expectations. My overall experience with the IMARC Team was very good.
Read More
I agree the report was timely delivered, meeting the key objectives of the engagement. We had some discussion on the contents, adjustments were made fast and accurate. The response time was minimum in each case. Very good. You have a satisfied customer.
Read More.webp){kind=logo}
We would be happy to reach out to IMARC for more market reports in the future. The response from the account sales manager was very good. I appreciate the timely follow ups and post purchase support from the team. My overall experience with IMARC was good.
Read More
IMARC was a good solution for the data points that we really needed and couldn't find elsewhere. The team was easy to work, quick to respond, and flexible to our customization requests.
Read More
