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COVID-19
The pandemic continues to cause unprecedented disruption across industries worldwide.
Get detailed insights regarding the impact of COVID-19 on the market.

OSS & BSS Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2022-2027

Market Overview:

The global OSS & BSS market size reached US$ 46.84 Billion in 2021. Looking forward, IMARC Group expects the market to reach US$ 101.26 Billion by 2027, exhibiting a growth rate (CAGR) of 12.50% during 2022-2027. Keeping in mind the uncertainties of COVID-19, we are continuously tracking and evaluating the direct as well as the indirect influence of the pandemic on different end use industries. These insights are included in the report as a major market contributor.

An operation support system (OSS) is a software used to manage the operating system or communication networks. It handles network planning and maintains network inventories, such as computers, routers, and servers that are connected to a network. On the other hand, a business support system (BSS) supports and automates core business activities and management functions, such as product, customer, revenue, and order. It also provides information about customer relationships, payment orders, and new sign-ups. Due to the distinct and functional features offered by OSS and BSS, several organizations nowadays are focusing on incorporating both the tools to manage different areas of businesses efficiently.

OSS & BSS Market Trends:

With significant improvements in telecom infrastructure and increasing data consumption, telecom operators and providers are currently relying on OSS and BSS platforms to support business functions, including marketing, product offerings, sales, contracting, and delivery of services. This is further supported by the rising need for efficient portfolio and telecom site management software and the focus on personalization, seamless service usage, and diversity across communication industries and platforms. Apart from this, the rising usage of industrial automation and business intelligence (BI), artificial intelligence (AI), and machine learning (ML) technologies for building efficient digitized business processes are influencing the demand for 5G applications and services worldwide. This, in turn, is strengthening the market growth of the OSS and BSS platform that enables telecom operators to tackle the evolving needs of the end consumers. Besides this, the growing demand for streamlining billing systems, enhancing customer experiences, and improving business agility is anticipated to promote the sales of cloud OSS and BSS tools across the world.

Key Market Segmentation:

IMARC Group provides an analysis of the key trends in each sub-segment of the global OSS & BSS market, along with forecasts at the global, regional and country level from 2022-2027. Our report has categorized the market based on component, oss solution type, deployment mode, organization size and industry vertical.

Breakup by Component:

  • Solution
  • Services
     

Breakup by Oss Solution Type:

  • Network Planning and Design
  • Service Delivery
  • Service Fulfillment
  • Service Assurance
  • Billing and Revenue Management
  • Network Performance Management
  • Customer and Product Management
  • Others
     

Breakup by Deployment Mode:

  • On-premises
  • Cloud-based
     

Breakup by Organization Size:

  • Small and Medium-sized Enterprises
  • Large Enterprises
     

Breakup by Industry Vertical:

  • IT and Telecom
  • BFSI
  • Media and Entertainment
  • Retail and E-Commerce
  • Others
     

Breakup by Region:

  • North America
    • United States
    • Canada
  • Asia-Pacific
    • China
    • Japan
    • India
    • South Korea
    • Australia
    • Indonesia
    • Others
  • Europe
    • Germany
    • France
    • United Kingdom
    • Italy
    • Spain
    • Russia
    • Others
  • Latin America
    • Brazil
    • Mexico
    • Others
  • Middle East and Africa
     

Competitive Landscape:

The competitive landscape of the industry has also been examined along with the profiles of the key players being Amdocs, Cisco Systems Inc., Comarch SA, Hewlett Packard Enterprise Development LP, Huawei Technologies Co. Ltd., Infosys Limited, Netcracker Technology Corporation (NEC Corporation), Nokia Corporation, Oracle Corporation, Suntech S.A. and Telefonaktiebolaget LM Ericsson.

Report Coverage:

Report Features Details
Base Year of the Analysis 2021
    Historical Period 2016-2021
Forecast Period 2022-2027
Units US$ Billion
Segment Coverage Component, Oss Solution Type, Deployment Mode, Organization Size, Industry Vertical, Region
Region Covered  Asia Pacific, Europe, North America, Latin America, Middle East and Africa
Countries Covered United States, Canada, Germany, France, United Kingdom, Italy, Spain, Russia, China, Japan, India, South Korea, Australia, Indonesia, Brazil, Mexico
Companies Covered Amdocs, Cisco Systems Inc., Comarch SA, Hewlett Packard Enterprise Development LP, Huawei Technologies Co. Ltd., Infosys Limited, Netcracker Technology Corporation (NEC Corporation), Nokia Corporation, Oracle Corporation, Suntech S.A. and Telefonaktiebolaget LM Ericsson.
Customization Scope 10% Free Customization
Report Price and Purchase Option Single User License: US$ 2499
Five User License: US$ 3499
Corporate License: US$ 4499
Post-Sale Analyst Support 10-12 Weeks
Delivery Format PDF and Excel through Email (We can also provide the editable version of the report in PPT/Word format on special request)

 

Key Questions Answered in This Report:

  • How has the global OSS & BSS market performed so far and how will it perform in the coming years?
  • What has been the impact of COVID-19 on the global OSS & BSS market?
  • What are the key regional markets?
  • What is the breakup of the market based on the component?
  • What is the breakup of the market based on the oss solution type?
  • What is the breakup of the market based on the deployment mode?
  • What is the breakup of the market based on the organization size?
  • What is the breakup of the market based on the industry vertical?
  • What are the various stages in the value chain of the industry?
  • What are the key driving factors and challenges in the industry?
  • What is the structure of the global OSS & BSS market and who are the key players?
  • What is the degree of competition in the industry?

1    Preface
2    Scope and Methodology

    2.1    Objectives of the Study
    2.2    Stakeholders
    2.3    Data Sources
        2.3.1    Primary Sources
        2.3.2    Secondary Sources
    2.4    Market Estimation
        2.4.1    Bottom-Up Approach
        2.4.2    Top-Down Approach
    2.5    Forecasting Methodology
3    Executive Summary
4    Introduction

    4.1    Overview
    4.2    Key Industry Trends
5    Global OSS & BSS Market
    5.1    Market Overview
    5.2    Market Performance
    5.3    Impact of COVID-19
    5.4    Market Forecast
6    Market Breakup by Component
    6.1    Solution
        6.1.1 Market Trends
        6.1.2 Market Forecast
    6.2    Services
        6.2.1 Market Trends
        6.2.2 Market Forecast
7    Market Breakup by Oss Solution Type
    7.1    Network Planning and Design
        7.1.1 Market Trends
        7.1.2 Market Forecast
    7.2    Service Delivery
        7.2.1 Market Trends
        7.2.2 Market Forecast
    7.3    Service Fulfillment
        7.3.1 Market Trends
        7.3.2 Market Forecast
    7.4    Service Assurance
        7.4.1 Market Trends
        7.4.2 Market Forecast
    7.5    Billing and Revenue Management
        7.5.1 Market Trends
        7.5.2 Market Forecast
    7.6    Network Performance Management
        7.6.1 Market Trends
        7.6.2 Market Forecast
    7.7    Customer and Product Management
        7.7.1 Market Trends
        7.7.2 Market Forecast
    7.8    Others
        7.8.1 Market Trends
        7.8.2 Market Forecast 
8    Market Breakup by Deployment Mode
    8.1    On-premises
        8.1.1 Market Trends
        8.1.2 Market Forecast
    8.2    Cloud-based
        8.2.1 Market Trends
        8.2.2 Market Forecast
9    Market Breakup by Organization Size
    9.1    Small and Medium-sized Enterprises
        9.1.1 Market Trends
        9.1.2 Market Forecast
    9.2    Large Enterprises
        9.2.1 Market Trends
        9.2.2 Market Forecast
10    Market Breakup by Industry Vertical
    10.1    IT and Telecom
        10.1.1 Market Trends
        10.1.2 Market Forecast
    10.2    BFSI
        10.2.1 Market Trends
        10.2.2 Market Forecast
    10.3    Media and Entertainment
        10.3.1 Market Trends
        10.3.2 Market Forecast
    10.4    Retail and E-Commerce
        10.4.1 Market Trends
        10.4.2 Market Forecast
    10.5    Others
        10.5.1 Market Trends
        10.5.2 Market Forecast
11    Market Breakup by Region
    11.1    North America
        11.1.1 United States
           11.1.1.1 Market Trends
           11.1.1.2 Market Forecast
        11.1.2 Canada
           11.1.2.1 Market Trends
           11.1.2.2 Market Forecast
    11.2    Asia-Pacific
        11.2.1 China
           11.2.1.1 Market Trends
           11.2.1.2 Market Forecast
        11.2.2 Japan
           11.2.2.1 Market Trends
           11.2.2.2 Market Forecast
        11.2.3 India
           11.2.3.1 Market Trends
           11.2.3.2 Market Forecast
        11.2.4 South Korea
           11.2.4.1 Market Trends
           11.2.4.2 Market Forecast
        11.2.5 Australia
           11.2.5.1 Market Trends
           11.2.5.2 Market Forecast
        11.2.6 Indonesia
           11.2.6.1 Market Trends
           11.2.6.2 Market Forecast
        11.2.7 Others
           11.2.7.1 Market Trends
           11.2.7.2 Market Forecast
    11.3    Europe
        11.3.1 Germany
           11.3.1.1 Market Trends
           11.3.1.2 Market Forecast
        11.3.2 France
           11.3.2.1 Market Trends
           11.3.2.2 Market Forecast
        11.3.3 United Kingdom
           11.3.3.1 Market Trends
           11.3.3.2 Market Forecast
        11.3.4 Italy
           11.3.4.1 Market Trends
           11.3.4.2 Market Forecast
        11.3.5 Spain
           11.3.5.1 Market Trends
           11.3.5.2 Market Forecast
        11.3.6 Russia
           11.3.6.1 Market Trends
           11.3.6.2 Market Forecast
        11.3.7 Others
           11.3.7.1 Market Trends
           11.3.7.2 Market Forecast
    11.4    Latin America
        11.4.1 Brazil
           11.4.1.1 Market Trends
           11.4.1.2 Market Forecast
        11.4.2 Mexico
           11.4.2.1 Market Trends
           11.4.2.2 Market Forecast
        11.4.3 Others
           11.4.3.1 Market Trends
           11.4.3.2 Market Forecast
    11.5    Middle East and Africa
        11.5.1 Market Trends
        11.5.2 Market Breakup by Country
        11.5.3 Market Forecast
12    SWOT Analysis
    12.1    Overview
    12.2    Strengths
    12.3    Weaknesses
    12.4    Opportunities
    12.5    Threats
13    Value Chain Analysis
14    Porters Five Forces Analysis

    14.1    Overview
    14.2    Bargaining Power of Buyers
    14.3    Bargaining Power of Suppliers
    14.4    Degree of Competition
    14.5    Threat of New Entrants
    14.6    Threat of Substitutes
15    Price Analysis
16    Competitive Landscape

    16.1    Market Structure
    16.2    Key Players
    16.3    Profiles of Key Players
        16.3.1    Amdocs
           16.3.1.1 Company Overview
           16.3.1.2 Product Portfolio
           16.3.1.3 Financials
        16.3.2    Cisco Systems Inc.
           16.3.2.1 Company Overview
           16.3.2.2 Product Portfolio
           16.3.2.3 Financials
           16.3.2.4 SWOT Analysis
        16.3.3    Comarch SA
           16.3.3.1 Company Overview
           16.3.3.2 Product Portfolio
           16.3.3.3 Financials
        16.3.4    Hewlett Packard Enterprise Development LP
           16.3.4.1 Company Overview
           16.3.4.2 Product Portfolio
           16.3.4.3 Financials
           16.3.4.4 SWOT Analysis
        16.3.5    Huawei Technologies Co. Ltd.
           16.3.5.1 Company Overview
           16.3.5.2 Product Portfolio
           16.3.5.3 SWOT Analysis
        16.3.6    Infosys Limited
           16.3.6.1 Company Overview
           16.3.6.2 Product Portfolio
           16.3.6.3 Financials
           16.3.6.4 SWOT Analysis
        16.3.7    Netcracker Technology Corporation (NEC Corporation)
           16.3.7.1 Company Overview
           16.3.7.2 Product Portfolio
        16.3.8    Nokia Corporation
           16.3.8.1 Company Overview
           16.3.8.2 Product Portfolio
           16.3.8.3 Financials
           16.3.8.4 SWOT Analysis
        16.3.9    Oracle Corporation
           16.3.9.1 Company Overview
           16.3.9.2 Product Portfolio
           16.3.9.3 Financials
           16.3.9.4 SWOT Analysis
        16.3.10    Suntech S.A.
           16.3.10.1 Company Overview
           16.3.10.2 Product Portfolio
        16.3.11    Telefonaktiebolaget LM Ericsson
           16.3.11.1 Company Overview
           16.3.11.2 Product Portfolio
           16.3.11.3 Financials
           16.3.11.4 SWOT Analysis

List of Figures

Figure 1: Global: OSS & BSS Market: Major Drivers and Challenges
Figure 2: Global: OSS & BSS Market: Sales Value (in Billion US$), 2016-2021
Figure 3: Global: OSS & BSS Market Forecast: Sales Value (in Billion US$), 2022-2027
Figure 4: Global: OSS & BSS Market: Breakup by Component (in %), 2021
Figure 5: Global: OSS & BSS Market: Breakup by Oss Solution Type (in %), 2021
Figure 6: Global: OSS & BSS Market: Breakup by Deployment Mode (in %), 2021
Figure 7: Global: OSS & BSS Market: Breakup by Organization Size (in %), 2021
Figure 8: Global: OSS & BSS Market: Breakup by Industry Vertical (in %), 2021
Figure 9: Global: OSS & BSS Market: Breakup by Region (in %), 2021
Figure 10: Global: OSS & BSS (Solution) Market: Sales Value (in Million US$), 2016 & 2021
Figure 11: Global: OSS & BSS (Solution) Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 12: Global: OSS & BSS (Services) Market: Sales Value (in Million US$), 2016 & 2021
Figure 13: Global: OSS & BSS (Services) Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 14: Global: OSS & BSS (Network Planning and Design) Market: Sales Value (in Million US$), 2016 & 2021
Figure 15: Global: OSS & BSS (Network Planning and Design) Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 16: Global: OSS & BSS (Service Delivery) Market: Sales Value (in Million US$), 2016 & 2021
Figure 17: Global: OSS & BSS (Service Delivery) Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 18: Global: OSS & BSS (Service Fulfillment) Market: Sales Value (in Million US$), 2016 & 2021
Figure 19: Global: OSS & BSS (Service Fulfillment) Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 20: Global: OSS & BSS (Service Assurance) Market: Sales Value (in Million US$), 2016 & 2021
Figure 21: Global: OSS & BSS (Service Assurance) Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 22: Global: OSS & BSS (Billing and Revenue Management) Market: Sales Value (in Million US$), 2016 & 2021
Figure 23: Global: OSS & BSS (Billing and Revenue Management) Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 24: Global: OSS & BSS (Network Performance Management) Market: Sales Value (in Million US$), 2016 & 2021
Figure 25: Global: OSS & BSS (Network Performance Management) Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 26: Global: OSS & BSS (Customer and Product Management) Market: Sales Value (in Million US$), 2016 & 2021
Figure 27: Global: OSS & BSS (Customer and Product Management) Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 28: Global: OSS & BSS (Other Oss Solution Types) Market: Sales Value (in Million US$), 2016 & 2021
Figure 29: Global: OSS & BSS (Other Oss Solution Types) Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 30: Global: OSS & BSS (On-premises) Market: Sales Value (in Million US$), 2016 & 2021
Figure 31: Global: OSS & BSS (On-premises) Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 32: Global: OSS & BSS (Cloud-based) Market: Sales Value (in Million US$), 2016 & 2021
Figure 33: Global: OSS & BSS (Cloud-based) Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 34: Global: OSS & BSS (Small and Medium-sized Enterprises) Market: Sales Value (in Million US$), 2016 & 2021
Figure 35: Global: OSS & BSS (Small and Medium-sized Enterprises) Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 36: Global: OSS & BSS (Large Enterprises) Market: Sales Value (in Million US$), 2016 & 2021
Figure 37: Global: OSS & BSS (Large Enterprises) Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 38: Global: OSS & BSS (IT and Telecom) Market: Sales Value (in Million US$), 2016 & 2021
Figure 39: Global: OSS & BSS (IT and Telecom) Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 40: Global: OSS & BSS (BFSI) Market: Sales Value (in Million US$), 2016 & 2021
Figure 41: Global: OSS & BSS (BFSI) Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 42: Global: OSS & BSS (Media and Entertainment) Market: Sales Value (in Million US$), 2016 & 2021
Figure 43: Global: OSS & BSS (Media and Entertainment) Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 44: Global: OSS & BSS (Retail and E-Commerce) Market: Sales Value (in Million US$), 2016 & 2021
Figure 45: Global: OSS & BSS (Retail and E-Commerce) Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 46: Global: OSS & BSS (Other Industry Verticals) Market: Sales Value (in Million US$), 2016 & 2021
Figure 47: Global: OSS & BSS (Other Industry Verticals) Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 48: North America: OSS & BSS Market: Sales Value (in Million US$), 2016 & 2021
Figure 49: North America: OSS & BSS Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 50: United States: OSS & BSS Market: Sales Value (in Million US$), 2016 & 2021
Figure 51: United States: OSS & BSS Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 52: Canada: OSS & BSS Market: Sales Value (in Million US$), 2016 & 2021
Figure 53: Canada: OSS & BSS Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 54: Asia-Pacific: OSS & BSS Market: Sales Value (in Million US$), 2016 & 2021
Figure 55: Asia-Pacific: OSS & BSS Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 56: China: OSS & BSS Market: Sales Value (in Million US$), 2016 & 2021
Figure 57: China: OSS & BSS Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 58: Japan: OSS & BSS Market: Sales Value (in Million US$), 2016 & 2021
Figure 59: Japan: OSS & BSS Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 60: India: OSS & BSS Market: Sales Value (in Million US$), 2016 & 2021
Figure 61: India: OSS & BSS Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 62: South Korea: OSS & BSS Market: Sales Value (in Million US$), 2016 & 2021
Figure 63: South Korea: OSS & BSS Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 64: Australia: OSS & BSS Market: Sales Value (in Million US$), 2016 & 2021
Figure 65: Australia: OSS & BSS Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 66: Indonesia: OSS & BSS Market: Sales Value (in Million US$), 2016 & 2021
Figure 67: Indonesia: OSS & BSS Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 68: Others: OSS & BSS Market: Sales Value (in Million US$), 2016 & 2021
Figure 69: Others: OSS & BSS Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 70: Europe: OSS & BSS Market: Sales Value (in Million US$), 2016 & 2021
Figure 71: Europe: OSS & BSS Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 72: Germany: OSS & BSS Market: Sales Value (in Million US$), 2016 & 2021
Figure 73: Germany: OSS & BSS Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 74: France: OSS & BSS Market: Sales Value (in Million US$), 2016 & 2021
Figure 75: France: OSS & BSS Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 76: United Kingdom: OSS & BSS Market: Sales Value (in Million US$), 2016 & 2021
Figure 77: United Kingdom: OSS & BSS Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 78: Italy: OSS & BSS Market: Sales Value (in Million US$), 2016 & 2021
Figure 79: Italy: OSS & BSS Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 80: Spain: OSS & BSS Market: Sales Value (in Million US$), 2016 & 2021
Figure 81: Spain: OSS & BSS Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 82: Russia: OSS & BSS Market: Sales Value (in Million US$), 2016 & 2021
Figure 83: Russia: OSS & BSS Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 84: Others: OSS & BSS Market: Sales Value (in Million US$), 2016 & 2021
Figure 85: Others: OSS & BSS Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 86: Latin America: OSS & BSS Market: Sales Value (in Million US$), 2016 & 2021
Figure 87: Latin America: OSS & BSS Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 88: Brazil: OSS & BSS Market: Sales Value (in Million US$), 2016 & 2021
Figure 89: Brazil: OSS & BSS Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 90: Mexico: OSS & BSS Market: Sales Value (in Million US$), 2016 & 2021
Figure 91: Mexico: OSS & BSS Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 92: Others: OSS & BSS Market: Sales Value (in Million US$), 2016 & 2021
Figure 93: Others: OSS & BSS Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 94: Middle East and Africa: OSS & BSS Market: Sales Value (in Million US$), 2016 & 2021
Figure 95: Middle East and Africa: OSS & BSS Market: Breakup by Country (in %), 2021
Figure 96: Middle East and Africa: OSS & BSS Market Forecast: Sales Value (in Million US$), 2022-2027
Figure 97: Global: OSS & BSS Industry: SWOT Analysis
Figure 98: Global: OSS & BSS Industry: Value Chain Analysis
Figure 99: Global: OSS & BSS Industry: Porter's Five Forces Analysis

List of Tables

Table 1: Global: OSS & BSS Market: Key Industry Highlights, 2021 and 2027
Table 2: Global: OSS & BSS Market Forecast: Breakup by Component (in Million US$), 2022-2027
Table 3: Global: OSS & BSS Market Forecast: Breakup by Oss Solution Type (in Million US$), 2022-2027
Table 4: Global: OSS & BSS Market Forecast: Breakup by Deployment Mode (in Million US$), 2022-2027
Table 5: Global: OSS & BSS Market Forecast: Breakup by Organization Size (in Million US$), 2022-2027
Table 6: Global: OSS & BSS Market Forecast: Breakup by Industry Vertical (in Million US$), 2022-2027
Table 7: Global: OSS & BSS Market Forecast: Breakup by Region (in Million US$), 2022-2027
Table 8: Global: OSS & BSS Market: Competitive Structure
Table 9: Global: OSS & BSS Market: Key Players


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