The India OSS & BSS market size reached USD 2.3 Billion in 2024. Looking forward, IMARC Group expects the market to reach USD 5.9 Billion by 2033, exhibiting a growth rate (CAGR) of 10.26% during 2025-2033. The rapid expansion of 5G networks, rising demand for digital transformation, and growth of cloud-native technologies are fueling the market. Increased use of AI and automation in network operations, growth of mobile data usage, and government initiatives to modernize telecom infrastructure further boost market growth.
Report Attribute
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Key Statistics
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Base Year
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2024
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Forecast Years
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2025-2033
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Historical Years
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2019-2024
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Market Size in 2024 | USD 2.3 Billion |
Market Forecast in 2033 | USD 5.9 Billion |
Market Growth Rate 2025-2033 | 10.26% |
Integration of AI and Automation in Network Management
The growing complexity of telecom networks is fueling the use of artificial intelligence (AI) and automation in Business Support Systems (BSS) and Operations Support Systems (OSS). Analytics with AI ensure telecom operators are able to predict network failures, maximize bandwidth utilization, and resolve issues automatically, cutting operational costs and enhancing service quality. Machine learning algorithms are optimizing fraud detection and predictive maintenance, making networks more efficient. Additionally, AI-driven chatbots and virtual assistants are streamlining customer support services. With growing investments in AI-based OSS & BSS solutions, telecom providers can enhance customer experiences, minimize downtime, and optimize resource allocation. This trend is expected to play a pivotal role in the evolution of next-generation telecom networks in India. For instance, in July 2023, Prodapt collaborated with AWS to accelerate the digital transformation of Communications Service Providers (CSPs) by leveraging OSS & BSS solutions. As an AWS Advanced Consulting Partner, Prodapt will deploy its Network Service Assurance (NeSA) solution on AWS to enhance network incident diagnosis, prediction, and prevention. This partnership aims to improve agility, scalability, and cost-effectiveness for CSPs. Prodapt’s expertise in automation and full-stack observability will help modernize network infrastructure, business operations, and IT landscapes for global telecom enterprises.
Expansion of 5G and Network Slicing Capabilities
The rollout of 5G networks in India is significantly influencing the OSS & BSS market, driving demand for advanced network orchestration and monetization solutions. Telecom operators require dynamic, real-time OSS & BSS frameworks to support 5G-specific features such as network slicing, edge computing, and ultra-low latency services. Network slicing enables service providers to allocate dedicated network resources for different use cases, such as IoT, enterprise solutions, and mobile broadband. OSS & BSS solutions are evolving to manage complex multi-layered network environments, ensuring seamless provisioning, billing, and policy management for 5G services. As 5G adoption expands across industries, OSS & BSS platforms will play a crucial role in supporting new business models and revenue streams in India's telecom sector. For instance, in May 2024, Ericsson plans to export telecom equipment from India as 5G demand stabilizes. Currently, all locally produced gear is consumed domestically. The company anticipates new 5G use cases emerging within 12-24 months, driven by network slicing.
IMARC Group provides an analysis of the key trends in each segment of the market, along with forecasts at the region/country level for 2025-2033. Our report has categorized the market based on component, OSS & BSS solution type, deployment mode, organization size, and industry vertical.
Component Insights:
The report has provided a detailed breakup and analysis of the market based on the component. This includes solution and services.
OSS & BSS Solution Type Insights:
A detailed breakup and analysis of the market based on the OSS & BSS solution type have also been provided in the report. This includes network planning and design, service delivery, service fulfillment, service assurance, billing and revenue management, network performance management, customer and product management, and others.
Deployment Mode Insights:
A detailed breakup and analysis of the market based on the deployment mode have also been provided in the report. This includes on-premises and cloud-based.
Organization Size Insights:
A detailed breakup and analysis of the market based on the organization size have also been provided in the report. This includes small and medium-sized enterprises and large enterprises.
Industry Vertical Insights:
A detailed breakup and analysis of the market based on the industry vertical have also been provided in the report. This includes IT and telecom, BFSI, media and entertainment, retail and e-commerce, and others.
Regional Insights:
The report has also provided a comprehensive analysis of all the major regional markets, which include North, South, East, and West India.
The market research report has also provided a comprehensive analysis of the competitive landscape. Competitive analysis such as market structure, key player positioning, top winning strategies, competitive dashboard, and company evaluation quadrant has been covered in the report. Also, detailed profiles of all major companies have been provided.
Report Features | Details |
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Base Year of the Analysis | 2024 |
Historical Period | 2019-2024 |
Forecast Period | 2025-2033 |
Units | Billion USD |
Scope of the Report |
Exploration of Historical Trends and Market Outlook, Industry Catalysts and Challenges, Segment-Wise Historical and Future Market Assessment:
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Components Covered | Solution, Services |
OSS & BSS Solution Types Covered | Network Planning and Design, Service Delivery, Service Fulfillment, Service Assurance, Billing and Revenue Management, Network Performance Management, Customer and Product Management, Others |
Deployment Modes Covered | On-premises, Cloud-based |
Organization Sizes Covered | Small and Medium-sized Enterprises, Large Enterprises |
Industry Verticals Covered | IT and Telecom, BFSI, Media and Entertainment, Retail and E-Commerce, Others |
Regions Covered | North India, South India, East India, West India |
Customization Scope | 10% Free Customization |
Post-Sale Analyst Support | 10-12 Weeks |
Delivery Format | PDF and Excel through Email (We can also provide the editable version of the report in PPT/Word format on special request) |