Super Apps Market

Market Overview:

The global super apps market size reached US$ 60.4 Billion in 2022. Looking forward, IMARC Group expects the market to reach US$ 267.4 Billion by 2028, exhibiting a growth rate (CAGR) of 28.2% during 2023-2028. The growing demand for convenient and user-friendly experiences, rising integration of advanced technologies in apps, and increasing adoption of digital services due to rapid urbanization and digitalization are some of the major factors propelling the market.

Super apps are applications that combine several services and functionalities within a single platform. They offer a one-stop-shop solution to users for their daily needs by combining messaging, social media, e-commerce, ride-hailing, and financial services. They provide enhanced convenience as users can accomplish multiple tasks without any need to switch between different apps. They assist in creating a highly personalized and efficient user experience. As they aid in offering better customer retention and deeper customer insights due to the wide range of integrated services, the demand for super apps is increasing across the globe.

At present, the rising demand for convenient, efficient, and seamless experiences among the masses around the world is supporting the growth of the market. Besides this, the increasing adoption of personalized services among individuals is strengthening the growth of the market. In line with this, the growing demand for cashless transactions and financial inclusion is positively influencing the market. Apart from this, increasing technological advancements and app updates to improve user experiences are offering lucrative growth opportunities to industry investors. In addition, the rising utilization of smartphones, along with the ease of internet facilities across the globe, is bolstering the growth of the market. Furthermore, the increasing integration of third-party services to enhance user experience and provide seamless interactions is contributing to the growth of the market.

Super Apps Market Trends/Drivers:

Rising demand for a convenient and user-friendly experience

There is a rise in the demand for apps that are convenient and easy to use among individuals. In line with this, super apps provide a seamless user experience to individuals, which is positively influencing the market. People are increasingly preferring solutions that simplify their digital journey while maintaining safety. These apps provide various services, such as messaging, e-commerce, ride-hailing, and digital payments, into a single platform. This benefits in eliminating the need for users to switch between different applications, making their interactions efficient. Furthermore, these apps aid in enhancing usability, increasing user satisfaction, and enabling users to complete transactions more quickly and easily, which can further encourage user engagement and loyalty.

Increasing adoption of digital services 

There is an increase in the adoption of digital services due to rapid urbanization and digitalization. People are increasingly preferring digital services due to their enhanced convenience and cost-effectiveness. Moreover, the rising adoption of smart devices, such as smartphones, smart TVs, laptops, computers, and wearables devices, is bolstering the growth of the market. Apart from this, there is an easy and wide availability of internet facilities across the globe. Rapid utilization of smartphones and internet services assists in making digital platforms more accessible to a wider audience. Moreover, the rising demand for digital services, as cities are becoming more connected, is offering a positive market outlook. These apps are well-suited to cater to the diverse needs of urban populations, from transportation and food delivery to financial services and entertainment.

Rising integration of advanced technologies

Presently, the increasing integration of advanced technologies, such as artificial intelligence (AI), big data, and machine learning (ML), to offer more personalized experiences and cater to the specific needs of individual users is offering a positive market outlook. Machine learning (ML) algorithms can analyze user behavior and preferences and enable the app to make personalized recommendations for products, services, and content. Apart from this, AI can enhance customer services by powering chatbots for instant user support. On the other hand, big data allows for the processing of vast amounts of user information and provides actionable insights that can drive user engagement and revenue generation.

Super Apps Industry Segmentation:

IMARC Group provides an analysis of the key trends in each segment of the global super apps market report, along with forecasts at the global, regional, and country levels from 2023-2028. Our report has categorized the market based on device, platform, application, and end user.

Breakup by Device:

• Smartphone
• Tablets
• Others

Smartphone represents the largest market segment

The report has provided a detailed breakup and analysis of the market based on the device. This includes smartphone, tablets, and others. According to the report, smartphone represented the largest segment. Smartphones are the primary device for accessing internet services and are designed to streamline various tasks efficiently. They serve as the primary interface through which users access and interact with these all-in-one platforms. In addition, smartphones provide users with constant and easy access to various apps and assist in enhancing user experience. They also facilitate seamless digital payments and enable users to pay for services directly within the app.

Tablets serve as a bridge between smartphones and desktop computers. They have a larger screen size as compared to smartphones and offer an immersive and visually appealing user experience. In addition, they are particularly advantageous for applications that involve content consumption, such as e-books, videos, and gaming.

Others include smart TVs and computers that focus on entertainment, news, and streaming services. These apps integrate their video or music streaming services into smart TV platforms that assist in enhancing user engagement by providing a more immersive viewing or listening experience. Furthermore, the advent of voice-assisted controls on smart TVs allows for even more seamless interaction and enhances user engagement. On the other hand, these apps in computers aid in improving productivity and handling more complex tasks easily.

Breakup by Platform:

• iOS
• Android
   

Android accounts for the majority of the market share

The report has provided a detailed breakup and analysis of the market based on the platform. This includes iOS and android. According to the report, android represented the largest segment. The wide availability of Android devices across different price ranges and the larger number of users in various regions is propelling the growth of the market. In line with this, android devices are more affordable as compared to iOS devices. Apart from this, the rising demand for cost-effective and user-friendly devices among the masses is bolstering the growth of the market.

iOS devices, such as iPhones and iPads, have a substantial user base. In addition, iOS users are often more concentrated in developed markets with higher purchasing power, and they prefer to spend more on apps and in-app purchases, which is contributing to the growth of the market.

Breakup by Application:

• BFSI
• Transportation and Logistics
• Retail and E-commerce
• Social Media and Messaging
• Others
   

Social media and messaging hold the largest market share

The report has provided a detailed breakup and analysis of the market based on the application. This includes BFSI, transportation and logistics, retail and e-commerce, social media and messaging, and others. According to the report, social media and messaging represented the largest segment. Social media and messaging assists in influencing user engagement and overall user experience. In addition, these apps are comprehensive platforms that integrate multiple services and functionalities within a single application and offer users convenience and efficiency. It provides seamless connectivity among users and allows them to interact, share information, and build communities within the app.

The BFSI sector offers various integrated services, such as mobile banking, insurance services, peer-to-peer payments, digital payments, wealth management, and insurance. In addition, it is a convenient platform that allows users to access various financial products and services at one place.

In transportation and logistics, these apps provide ride-hailing services, delivery services, bike-sharing, tracking, and fleet management. In line with this, they offer a convenient and seamless way to book rides and plan commutes, which is contributing to the growth of the market. Apart from this, the rising demand for bike sharing services to commute from one place to another is supporting the growth of the market.

In the retail and e-commerce sector, these apps offer shopping, order tracking, customer service, and digital payments into one platform. Apart from this, these apps provide enhanced convenience of shopping for various products and ordering food from multiple vendors within a single app, which is propelling the market growth.

Breakup by End User:

• Business
• Consumer
   

Business represents the biggest market share

The report has provided a detailed breakup and analysis of the market based on the end user. This includes business and consumer. According to the report, business represented the largest segment. In the business sector, these apps offer services related to enterprise communication, team collaboration, project management, and other productivity tools. In line with this, they assist in streamlining operations, facilitating seamless communication among employees, and improving customer engagement. In addition, businesses use these apps to manage logistics, process payments, facilitate communication, and gather valuable customer insights.

The rising consumer demand for these apps, as they offer enhanced convenience by integrating multiple services into one platform, is bolstering the growth of the market. These apps provide users with convenience, efficiency, and a seamless experience by integrating various services like ride-hailing, food delivery, e-commerce, financial services, and communication tools all within one platform. Apart from this, these apps offer a wide range of services to meet the daily needs and preferences of consumers.

Breakup by Region:

• North America
  • United States
  • Canada
• Europe
  • Germany
  • France
  • United Kingdom
  • Italy
  • Spain
  • Others
• Asia Pacific
  • China
  • Japan
  • India
  • South Korea
  • Australia
  • Indonesia
  • Others
• Latin America
  • Brazil
  • Mexico
  • Others
• Middle East and Africa
   

Asia Pacific exhibits a clear dominance, accounting for the largest super apps market share

The report has also provided a comprehensive analysis of all the major regional markets, which include North America (the United States and Canada); Europe (Germany, France, the United Kingdom, Italy, Spain, and others); Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, and others); Latin America (Brazil, Mexico, and others); and the Middle East and Africa. According to the report, Asia Pacific accounted for the largest market share due to the increasing adoption of smartphones and mobile internet among individuals. In line with this, rising advancements in digital payments and financial technologies are impelling the growth of the market in the region. Apart from this, the increasing demand for these apps, as they offer access to multiple services through a single app, is contributing to the growth of the market. In addition, the rising digital infrastructure is supporting the growth of the market in the region.

Competitive Landscape:

Key players are continuously adding enhanced services to their platforms to attract more users. They provide a one-stop solution for various needs while increasing the time spent on the app, which assists in higher user engagement. Besides this, companies are investing in technologies, such as artificial intelligence (AI), machine learning (ML), and big data analytics. These technologies help to personalize the user experience, improve service delivery, and gain valuable insights for decision-making. In addition, major players are focusing on making their apps more intuitive and user-friendly, simplifying navigation, and ensuring seamless transactions. Furthermore, they are implementing robust security measures and following best practices for data handling to enhance the trust of users.

The report has provided a comprehensive analysis of the competitive landscape in the market. Detailed profiles of all major companies have also been provided. Some of the key players in the market include:

• Alipay (Alibaba Group Holding Limited)
• Gojek tech (GoTo)
• Grab
• Kakao Corp.
• LINE Corporation (Z Holdings Corporation)
• Paytm (One97 Communications Ltd)
• PhonePe (Walmart Inc.)
• Rappi Inc.
• Revolut Ltd.
• Tata Sons Private Limited
• WeChat (Tencent Holdings Ltd.)

Super Apps Market Report Scope:

Key Questions Answered in This Report:

• How has the global super apps market performed so far, and how will it perform in the coming years?
• What are the drivers, restraints, and opportunities in the global super apps market?
• What is the impact of each driver, restraint, and opportunity on the global super apps market?
• What are the key regional markets?
• Which countries represent the most attractive super apps market?
• What is the breakup of the market based on the device?
• Which is the most attractive device in the super apps market?
• What is the breakup of the market based on the platform?
• Which is the most attractive platform in the super apps market?
• What is the breakup of the market based on the application?
• Which is the most attractive application in the super apps market?
• What is the breakup of the market based on the end user?
• Which is the most attractive end user in the super apps market?
• What is the competitive structure of the global super apps market?
• Who are the key players/companies in the global super apps market?

Key Benefits for Stakeholders:

• IMARC’s report offers a comprehensive quantitative analysis of various market segments, historical and current market trends, market forecasts, and dynamics of the super apps market from 2017-2028.
• The research study provides the latest information on the market drivers, challenges, and opportunities in the global super apps market.
• The study maps the leading, as well as the fastest-growing, regional markets. It further enables stakeholders to identify the key country-level markets within each region.
• Porter's five forces analysis assist stakeholders in assessing the impact of new entrants, competitive rivalry, supplier power, buyer power, and the threat of substitution. It helps stakeholders to analyze the level of competition within the super apps industry and its attractiveness.
• Competitive landscape allows stakeholders to understand their competitive environment and provides an insight into the current positions of key players in the market.