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The global workforce management market was valued at US$ 5.1 Billion in 2021.
We expect the global workforce management market to exhibit a CAGR of 10.1% during 2022-2027.
The emerging application of cloud-based solutions, coupled with the increasing focus on workforce
optimization to manage time and enhance overall productivity, is primarily driving the global workforce
The sudden outbreak of the COVID-19 pandemic has led to the rising adoption of remote working model
across several organizations resulting in the increasing demand for workforce management solutions to
keep a track on the progress of the tasks, while providing the employees with secured access to
Based on the solution, the global workforce management market has been segmented into absence
management, performance management, workforce scheduling, time and attendance management,
workforce analytics, and others. Among these, time and attendance management solution holds the
majority of the total market share.
Based on the deployment type, the global workforce management market can be divided into cloud-
based and on-premises, where cloud-based deployment currently exhibits a clear dominance in the
Based on the organization size, the global workforce management market has been categorized into
Small and Medium-Sized Enterprises (SMEs) and large enterprises. Currently, large enterprises account
for the majority of the global market share.
Based on the vertical, the global workforce management market can be segregated into government
and defense, Banking, Financial Services, and Insurance (BFSI), healthcare, transportation and logistics,
telecom and IT, consumer goods and retail, manufacturing, energy and utilities, and others. Among
these, the telecom and IT sector currently holds the largest market share.
On a regional level, the market has been classified into North America, Asia Pacific, Europe, Latin
America, and Middle East and Africa, where North America currently dominates the global market.
Some of the major players in the global workforce management market include ADP, Atoss Software AG,
HotSchedules Inc., Huntington Business Systems, IBM, Kronos Inc., Oracle Corporation, Reflexis Systems,
SAP SE, Ultimate Software Group Inc., Verint Systems, Workday Inc., WorkForce Software LLC, etc.
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