The global courier, express, and parcel (CEP) market size reached US$ 439.8 Billion in 2023. Courier, express, and parcel (CEP) are services that facilitate the delivery of goods via the land, air, and waterways. They are widely used to deliver non-palletized packages that usually weigh around a hundred pounds collectively. They assist in delivering parcels and documents to retail consumers, government agencies, and business customers. As a result, CEP services have gained immense popularity due to safe delivery options, cost-effectiveness, and parcel tracking facilities.
As per the analysis by IMARC Group, the top companies in the global courier, express, and parcel (CEP) industry are offering express deliveries, which involve time-bound delivery where the shipment is transported within two days or at a pre-agreed date and time. They are also enhancing value-added services, such as mobile tracking of products, SMS and e-mail alerts, and call recording facilities. In addition, the leading CEP service providers are collaborating with e-commerce vendors to deliver products across domestic and international locations. They are also adopting innovative digital technologies, such as delivery lockers, GPS, biometrics, autonomous vehicles, drone deliveries, pickup points, and crowdsourced deliveries, to enhance operational efficiency and meet customer requirements effectively. Besides this, recent technological advancements are facilitating key market players to reshape the supply chain and reinvent the parcel industry. They are also making strategic investments to establish a regional logistics network by opening new distribution centers and intelligent warehouses. Looking forward, IMARC Group expects the market to reach US$ 623.3 Billion by 2032, exhibiting a growth rate (CAGR) of 3.8% during 2024-2032.
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Establishment: 1982
Headquarters: Dubai, UAE
Website: https://www.aramex.com/us/en/
Aramex PJSC is a leading global provider of comprehensive logistics and transportation solutions. It offers a wide range of services, including express courier delivery, freight forwarding, logistics, supply chain management, e-commerce, and record management services. The company has an extensive global logistics network with over 600 offices in 65 countries that delivers logistics services and transportation solutions worldwide.
Establishment: 1995
Headquarters: Bonn, Germany
Website: https://www.dpdhl.com/en.html
Deutsche Post AG is one of the world’s largest logistics, package delivery, and supply chain management company. The group is organized into five operating divisions:
It primarily offers integrated services and tailored, customer-focused solutions for managing and transporting goods, letters, and information. Besides this, it is home to two prominent brands:
While DHL offers a broad range of parcel and international express services, freight transport, supply chain management services, and e-commerce logistics solutions, Deutsche Post is Europe’s leading postal and parcel service provider. The company employs around 590,000 people in over 220 countries and territories across the globe.
Establishment: 1971
Headquarters: Tennessee, United States
Website: https://www.fedex.com/en-us/
FedEx Corporation is a global leader in the transportation and information industry. The company mainly operates through 7 segments:
It provides customers and businesses worldwide with a comprehensive portfolio of transportation, e-commerce, and business services. It offers integrated business solutions through operating companies competing collectively, operating collaboratively, and innovating digitally under the FedEx brand.
Establishment: 1991
Headquarters: Paris, France
Website: https://www.lapostegroupe.com/en/
La Poste SA is a leading courier service provider and a public-owned limited company held by two shareholders: the Caisse des Dépôts et Consignations (66%) and the French government (34%). The group is structured into four business units:
It offers mail, letter, parcel, and express delivery services and retail banking, loans, insurance, mobile telephony, and asset management services. With more than 245,000 employees, the company operates 17,000 retail outlets in France and is present in 63 countries across five continents.
Establishment: 1992
Headquarters: Kuala Lumpur, Malaysia
Website: https://www.pos.com.my/
Pos Malaysia Berhad is the national postal service provider and sole licensee for universal postal services in Malaysia. It offers mail and parcel delivery, retail, logistics, and aviation products, financial services, and supply chain solutions. It has an extensive network of over 3,500 touchpoints with a presence across the country, providing Malaysians with the most comprehensive retail network.
Establishment: 1862
Headquarters: Rome, Italy
Website: https://www.posteitaliane.it/en/index.html
Poste Italiane SpA is the largest logistics operator in Italy and a leading player in the financial, insurance, and payment services sector. It offers postal services, letter and parcel delivery, communication, postal savings products, logistics, and financial and insurance services throughout Italy. The company mainly operates in three lines of business, including:
Establishment: 1928
Headquarters: Netherlands
Website: https://www.postnl.nl/en/
PostNL Holding BV mainly collects, transports, stores, sorts, and distributes letters, printed matters, parcels, documents, and freight items. It provides mail and logistics services domestically and internationally. With around 37,000 employees, the company delivers shipments in over 190 countries using various forms of transport.
Establishment: 2001
Headquarters: Australia
Website: https://freight.qantas.com/freight-services/nz-courier-services.html
Qantas Courier specializes in domestic freight services within New Zealand and offers overnight and integrated road and air freight solutions. It provides door-to-door international and domestic courier services from New Zealand. It handles all routine cargo and specialized shipments, including priority, oversized and dangerous goods. The company has teams in Auckland, Christchurch, and Wellington to help move cargo almost anywhere in the world using Qantas, Qantas Freight, and Jetstar aircraft.
Establishment: 1516
Headquarters: London, United Kingdom
Website: https://www.royalmailgroup.com/en
Royal Mail Plc is one of the oldest organizations in the world and an international business that offers postal and delivery services. The group consists of two primary operations:
While Royal Mail operates throughout the UK and provides letter and parcel delivery services internationally, GLS has an expanding international footprint which currently includes around 40 countries and nation-states, predominantly in European presence and a growing presence in North America.
Establishment: 1993
Headquarters: Shenzhen, China
Website: https://www.sf-express.com/we/ow/chn/en/index
SF Express Co. Ltd. is China’s largest integrated express logistics service and solution provider. It primarily operates through seven segments:
The company offers domestic and international express delivery.
Establishment: 1957
Headquarters: Kyoto, Japan
Website: https://www.sg-hldgs.co.jp/en/
SG Holdings Co. Ltd. offers goods delivery, cargo logistics, pickup, and other services. It operates through four business units:
Under the delivery business, the company provides a range of shipment services. On the other hand, the logistics unit covers the entire shipping process, from storage, needle detection and product inspection, and logistics processing at warehouses to international shipping and customs clearance.
Establishment: 1819
Headquarters: Singapore
Website: https://www.singpost.com/
Singapore Post Ltd. is a leader in eCommerce logistics, postal services, and innovative mail and logistics solutions in Singapore and around the world. Its broad portfolio of eCommerce logistics solutions includes
Some of its subsidiaries include vPOST, FMH Group, Famous Holdings, CouriersPlease, and Quantum Solutions. The company has operations in more than 15 countries and territories worldwide.
Establishment: 1907
Headquarters: Georgia, United States
Website: https://www.ups.com/us/en/
United Parcel Service Inc. is a premier package delivery company and a leading provider of global supply chain management solutions. It delivers packages and documents and offers less-than-truckload transportation, distribution, and logistics services. It comprises an integrated air and ground pickup and delivery network. With more than 534,000 employees, the company operates in 220 countries and territories across the globe.
Establishment: 2005
Headquarters: Tokyo, Japan
Website: https://www.kuronekoyamato.co.jp/en/
Yamato Transport Co. Ltd. provides a range of safe and reliable integrated shipping services. It offers door-to-door parcel delivery services, delivering individually addressed letters, parcels, and packages. The company also caters to a wide array of logistics needs, including the delivery of fresh goods and other cargo requiring high-quality temperature management. Yamato Logistics also extends packaging and sales support services to customers. The company employs over 200,000 people globally and operates in 23 countries and regions worldwide.
About IMARC Group: IMARC Group is a leading market research and consulting company that offers management strategy and market research worldwide. The company has done multiple projects on the courier, express, and parcel (CEP) industry, which has enabled clients to set up and expand their businesses successfully.
Some of the company’s offerings include:
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