The global patient engagement solutions market reached a value of US$ 26 Billion in 2021. As per the analysis by IMARC Group, the top patient engagement solutions companies are increasingly focusing on various research and development (R&D) activities to deliver innovative services across the globe. They are also integrating technologies, such as portals and automated messaging, to ensure patient satisfaction, safety, and service quality. Besides this, several companies are extensively investing in innovative cloud or web-based patient-centric engagement solutions, which improve the patient healthcare experience by reducing the cost of health plans, offering efficient operations, and changing the payment technology. Moreover, the onset of the coronavirus disease (COVID-19) outbreak has prompted leading players to make innovations in patient monitoring and cloud computing. For instance, the introduction of an innovative cloud-based remote-monitoring tool assists clinicians to help ventilated COVID-19 patients, which has provided a positive market outlook. Furthermore, major players are aiming at new product development, mergers and acquisitions, partnerships and strategic collaborations to gain a competitive edge in the market. Looking forward, IMRAC Group expects the market value to reach US$ 69.5 Billion by 2027, exhibiting a CAGR of 17.84% during 2022-2027.
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Top Patient Engagement Solution Companies Worldwide:
AdvancedMD, Inc. (Global Payments Inc.)
Headquarter: South Jordan, Utah
Advanced MD Inc. is a healthcare technology company that provides cloud-based software as a service (SaaS) solutions to small-to-medium-sized ambulatory physician practices. AdvancedMD Inc. has been acquired by Global Payments Inc., a leading provider of payment technology and software solutions delivering innovative services across the globe, under the terms of the acquisition agreement in 2018. The acquisition is aimed at a software-driven strategy and adds significant SaaS revenue in a new, attractive market with strong payment fundamentals, heralding a technology-enabled future.
Allscripts Healthcare LLC
Headquarter: Illinois, United States
Allscripts is known to provide excellent healthcare while striving to achieve business and operational goals. It pioneers in the concept of an open yet connected platform architecture, fueled by a real-time application programming interface (API) that incorporates disparate medical evidence seamlessly across the care continuum. The company has introduced “FollowMyHealth”, a mobile-first, enterprise patient engagement solution for providers, hospitals, and health systems that help organizations adapt to the evolving healthcare environment.
Headquarter: Massachusetts, United States
Athenahealth Inc. is aimed at empowering patients with self-service tools and improved communication resources. It reduces the amount of time and effort required to manage the patient population. The patient engagement solutions offered by the organization encourage the patients to take an active role in managing their health and clinical information. It also provides a convenient way to access and manage clinical information, such as viewing test results and exchanging messages with the care team.
Headquarter: Missouri, United States
Cerner Corporation offers a digital healthcare experience to its consumers. The Cerner consumer framework is an open ecosystem that empowers healthcare organizations to elevate the patient portal to a digital front door and digital practice that is designed to place the consumer at the center of their health journey. It includes scheduling appointments to navigate their well-being journey while empowering patients to engage at their convenience.
EMMI Solutions LLC (Wolters Kluwer N.V.)
Headquarter: Illinois, United States
Emmi patient engagement is the only AI-driven solution to combine unrivaled, trustworthy content with behavior-based delivery and tracking so providers can partner with patients to optimize care and improve outcomes. It has been acquired by Wolters Kluwer Health that helps patients make the best-informed decision about their health. Moreover, Emmi is proven to engage patients in their care, leading to better outcomes, greater efficiencies, and fewer re-admissions.
Epic Systems Corporation
Headquarter: Wisconsin, United States
Epic Systems Corporation develops patient engagement software to provide patients with tools to be healthier with MyChart, its patient portal. It offers personal and family health information at their fingertips. Patients can also message their doctors, attend e-visits, complete questionnaires, schedule appointments, and be more involved in managing their health. Furthermore, they can also use MyChart to stay in touch with their care team, review their schedule, access personalized patient education materials, and request help.
Headquarter: Maryland, United States
GetWellNetwork Inc. aims to provide high-quality personalized patient care solutions by engaging patients, educating families, and empowering clinicians. It uses digital technology to offer scalable, personalized experiences that empower patients and enable top-of-license care. The dynamic, omnichannel solution of the company proactively delivers the right information at the right time, allowing self-management and equipping staff with the insights needed to deliver excellent services and higher quality health care. It also delivers lower readmissions, reduced length of stay, prevents falls, improves patient satisfaction, and provides a robust entertainment system for patients.
Lincor Solutions Limited
Headquarter: Dublin, Ireland
Lincor is one of the largest providers of patient engagement services and software. It has developed MyCareboard, which helps produce better outcomes, low readmission rates, and deliver a positive patient experience through improved hospital workflows and patient engagement. The cutting-edge interactive CareQs deliver curated information to integrate patients with the care they receive, enabling them to recover faster and leaving them highly satisfied with their stay. Lincor’s technology is available on multiple devices and can integrate with virtually any HER system.
Headquarter: Texas, United States
McKesson Corporation offers patient engagement and clinical services that target patients’ at-risk health conditions through medication adherence, patient counseling, and customized clinical programs. They also aim to build a closer relationship with the patients with the phone, email, and text reminders, and provide personalized counseling for patients with high-risk medical conditions. Furthermore, the services include convenient prescription fulfillment options through synchronization of multiple prescription refills and mobile delivery to a patient’s home or hospital bedside.
Medecision, Inc. (Health Care Service Corporation)
Headquarter: Pennsylvania, United States
Medecision, Inc. is an integrated health management company supporting virtual care and digital health. It claims to be the most scalable, extensible, and configurable digital care management platform in the market. The organization powers smart digital solutions that help clients deliver better care. It also enables health providers and consumers with data-based insights for continuous engagement and improved digital care management.
Orion Health Limited
Headquarter: Auckland, New Zealand
Orion Health Limited is a global healthcare platform advancing population health management and precision medicine solutions in the health community. It has over 26 years of experience focused on health, 55+ HIEs, and customers in over 15 countries across the globe. Orion Health’s digital front door is a secure, open, and scalable platform that enables organizations to bring new and existing patient engagement technologies together into a unified and user-friendly hub. It also addresses fragmented consumer experience as a result of silos by providing a consistent, easy-to-use, multi-channel interface through which all interactions can occur, including symptom assessment, trusted health information, electronic referrals, access to complete medical records, virtual care, and remote monitoring.
Phytel Inc. (International Business Machines Corporation)
Headquarter: Texas, the United States
Phytel Inc. is an integrated solution that helps providers around the country better manage the health of over 50 million patients. It enhances patient engagement through automation and extends recourse to help efficiently improve patient outcomes, identify gaps in care, engage priority patients, and measure progress. IBM Phytel’s suite of solutions is designed to work with any HER- enabling patients, providers, and their care teams to help improve outcomes.
About IMARC Group: IMARC Group is a leading market research and consulting company that offers management strategy and market research worldwide. The company has done multiple projects in the patient engagement solutions industry, which has enabled clients to set up and expand their businesses successfully. Some of the company’s offerings include:
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- Innovation and Product Development