AI Making Call Center Agents Better or Replacing

According to IMARC Group, the global identity verification market was valued at USD 13.8 Billion in 2024 and is projected to reach USD 46.4 Billion by 2030, expanding at a CAGR of 14.4% during 2023–2030. This strong growth is being fueled by the increasing adoption of artificial intelligence (AI) and machine learning (ML), which are enabling higher levels of automation, fraud detection, and real-time authentication.

Japan is a leader in digital transformation, known for being one of the most advanced nations in technology globally. Artificial Intelligence (AI) is becoming an integral force across various sectors, and the telecom industry is no exception.

Generative AI is revolutionizing industries by bringing fresh, game-changing solutions that boost creativity and streamline workflows. Whether it’s automating content creation or optimizing complex processes in fields like healthcare and finance, AI is opening doors to exciting new possibilities.

The e-commerce market has undergone a seismic shift in the past twenty years. What started as simple, text-based product pages has grown into a complex web of intelligent platforms capable of customizing experiences for every individual user. At the core of this evolution is Artificial Intelligence (AI).

The global laptop and tablet market includes portable computing devices for both personal and commercial use, providing mobility, flexibility, and connectivity. Laptops extend desktop computers' power and functionality in a portable package, while tablets provide light-touch screen interfaces for consumption of media, creative work, and on-the-go productivity.

The global cloud gaming industry is experiencing an unprecedented surge, driven by technological advancements and evolving consumer preferences. As the market expands, Artificial Intelligence (AI) stands out as a pivotal force, reshaping every facet of the cloud gaming landscape, from infrastructure to player experience. It enables smarter resource allocation, real-time content personalization, latency reduction, and advanced game logic.

The global power bank market is experiencing steady growth as digital lifestyles become more integrated into everyday routines. With rising dependence on smartphones, tablets, laptops, and wearables, power banks have shifted from being simple backup batteries to versatile, feature-rich accessories that fulfill the needs of a wide range of users. Consumers now prefer power banks with fast-charging capabilities, higher battery capacity, and environmentally responsible designs.

The hybrid cloud market across the world has been changing at a very fast rate, with companies globally adopting the mix of on-premises and cloud-based infrastructures to fuel innovation and operational effectiveness.

Japan’s artificial intelligence (AI)-driven three-dimensional (3D) printing startups are redefining manufacturing by merging speed, sustainability, and precision. Japan’s additive manufacturing scene is moving beyond prototypes—it's rewriting how industries build, design, and innovate.

As a global leader in technology and innovation, Japan has increasingly recognized the critical importance of cybersecurity to protect its digital infrastructure.

Electric cables or power cables are the fundamental parts employed for the transfer of electrical power or signals over short and long distances. They generally comprise one or more conductors, typically composed of copper or aluminum, covered with insulating materials and protective sheaths. Electric cables, based on their use, differ in structure, including low-voltage, medium-voltage, and high-voltage power cables, control cables, instrumentation cables, or data transfer cables like fiber optics.

Smart Factory and Industry 4.0 Integration is a comprehensive set of services that helps firms overhaul their manufacturing processes by embracing new technologies such as the Internet of Things (IoT), Artificial Intelligence (AI), robotics, big data analytics, and cloud computing.

Digitalization is reshaping the very essence of travel, transforming it into a more personalized, convenient, and efficient experience than ever before. With the growing popularity of travel platforms, travelers now have the power to plan and book their entire journey with just a few taps on their smartphones.

Product and facility certification support offers professional assistance to companies in resolving complicated processes of product certification and facility certification. Our services facilitate adherence to global standards and regulatory guidelines to ensure hassle-free market entry and operational continuity across global markets.

The global e-commerce landscape is rapidly transforming, propelled by several evolving e-commerce industry trends. These fundamental shifts encompass changes in consumer behavior, rapid technological advancements, and increasing internet accessibility worldwide. As a direct result, brands are now prioritizing quick delivery, mobile-centric platforms, and deeply customized digital experiences.

Setting up a drone manufacturing plant with a step-by-step business plan covering setup, costs, equipment, compliance, and market strategy.

India’s textile industry is undergoing a transformative shift led by the government’s visionary PM MITRA (Mega Integrated Textile Region and Apparel) Parks initiative. With a mission to establish India as a worldwide leader in textiles, this program is creating world-class integrated manufacturing zones that drive innovation, reduce production costs, and boost sustainability.

India’s sports technology sector is gaining extraordinary momentum, driven by the digitalization of sports leagues, enhanced fan engagement, and increasing investments in athletic performance solutions. With the Indian Premier League (IPL) 2025 poised to become the most tech-driven tournament to date, the market is no longer restricted to wearables and broadcasting; it now powers every aspect of sports, from grassroots training to AI-based strategic decision-making.

India is becoming a popular location for foreign manufacturers because of its quickly expanding economy, affordable labour costs, and consistent government support. For businesses looking to establish manufacturing facilities in the nation, the Government's "Make in India" incentive program offers an alluring alternative. This guide will assist in comprehending the crucial requirements for setting up a manufacturing facility in India.

Factory audits are important for companies that intend to ensure compliance and quality in operations as well as supply chain efficiency. India is experiencing unparalleled growth in manufacturing. The skills to perform factory audits effectively can be used to counter most risks related to Indian supplier relationships. This blog gives a complete step-by-step guide on how to perform factory audits in India, including a complete checklist.

Establishing a manufacturing plant is a major investment that requires meticulous planning and a thorough understanding of the associated costs. Whether a seasoned entrepreneur or an industrial novice, understanding the "cost equation" is vital for making informed financial decisions and ensuring the long-term profitability of the operations. This blog will break down the various expenses associated with establishing a manufacturing facility in India.

Setting up a manufacturing plant is a significant milestone for any business, but it comes with complexities that require careful planning, research, and execution. From selecting the right location to ensuring regulatory compliance and operational efficiency, every aspect needs expert attention to guarantee success. This is where IMARC Group steps in, offering comprehensive pre-feasibility studies and consultation services to help businesses establish manufacturing plants seamlessly.

The manufacturing sector is a cornerstone of India's economy. It accounted for about 14% of the overall GDP of the nation in 2024 and has employed millions of people across the country. India has been a rising manufacturing powerhouse globally and 2025 is expected to be a turning point. Given the better government focus and strong labor force, along with the increasingly effective infrastructure, India is likely to be sealed as a prime destination for global manufacturers.

Many have encountered this scenario: visiting a website with enthusiasm to purchase a product seen in an advertisement, only to face challenges such as navigating a complex interface, unresponsive customer service, and a cumbersome checkout process.

The OTT industry is experiencing a pivotal transformation, signaling the advent of a new digital entertainment era. Consumers are increasingly demanding convenience and personalized experiences on OTT platforms. As a result, platforms are investing massively in technologies such as AI to enhance the recommendations of content and improve user experience.

From established giants in the United States and Europe to fast-paced markets in Asia, the e-commerce revolution is creating a competitive marketplace that transcends geographical boundaries. Vietnam stands out as a key force in this global trend, showcasing the potential of e-commerce to drive national economic transformation. The country’s e-commerce industry is witnessing tremendous growth, driven by new markets and growth opportunities in established markets.

Head-mounted displays consist of small displays with in-built sensors and optics that project images directly onto the user's eyes. They provide a virtual reality (VR) or augmented reality (AR) experience that allows users to interact with digital objects or environments. They resemble glasses or goggles and are designed to be worn on the head. They comprise many components, such as a controller, sensor, camera, lens, goggles, head tracker, case, connector, display, battery, processor, memory, pico projector, and accessories. Tracking systems and sensors detect the user's head movements and adjust the displayed content accordingly, offering the user a more realistic, immersive, and interactive experience.

5G technology or fifth-generation wireless technology is the latest advancement in mobile communication systems that provides enhanced data transfer speeds, reduces latency rates, improves reliability, and increases network capacity. This technology operates in the mm-wave spectrum, the spectrum band ranging from 30 to 300 gigahertz (GHz), which facilitates high-speed networks and faster data delivery. 5G technology supports the growth of emerging technologies like artificial intelligence (AI), machine learning (ML), and edge computing, enabling new business models and unlocking economic potential. It enhances the performance of business applications and digital experiences, such as video conferencing, online gaming, live streaming media, and self-driving cars. The components included in 5G technology are hardware, software, and services, and it is utilized in a wide range of applications, such as automation, video services, connected vehicles, smart homes, virtual & augmented reality, and monitoring & tracking. For better connectivity of networks, various industries, such as manufacturing, automotive, transportation & logistics, media & entertainment, energy & utilities, healthcare, government, and others, have deployed 5G technology extensively.

Robotics is the branch of engineering that deals with designing, constructing, and operating robots. Robots are programmable machines capable of carrying out tasks autonomously or semi-autonomously. Major types of robotics include industrial and service robots, combining elements of mechanical engineering, electrical engineering, computer science, and artificial intelligence (AI). Industrial robots encompass articulated, Cartesian, SCARA, and cylindrical robots. Service robots serve personal, domestic, and professional purposes, used in various applications, such as household tasks, entertainment, defense, fieldwork, logistics, healthcare, infrastructure, mobile platforms, and cleaning, and more. Robotics can efficiently and accurately perform tasks in environments that may be hazardous or challenging for humans. Robots reduce human labor, enhance production efficiency, lower costs, and improve product quality in various industries. Robotics is further categorized into types such as industrial robotics, food robotics, warehouse robotics, smart robotics, automotive robotics, agriculture robotics, logistics robotics, construction robotics, space robotics, and others. Nowadays, robotics has become an important part of many industries, even being used to explore deep oceans and space. Additionally, it is employed in creating autonomous vehicles, performing surgery, and conducting medical diagnoses.

Artificial Intelligence (AI) chips are designed to accelerate and optimize AI and Machine Learning (ML) workloads. The field of AI involves tasks such as pattern recognition, data analysis, and decision-making, which often require massive parallel processing. AI chips perform various tasks like deep learning, neural network processing, and other computationally intensive operations. These chips are tailored to support the parallel computing needs of AI workloads, making them well-suited for these tasks.

Oman is situated on the southeastern coast of the Arabian Peninsula. It boasts a rich cultural heritage, stunning landscapes, and a diverse range of attractions, making it an emerging destination in the tourism market. The country offers a wide array of tourist activities, including sunbathing, swimming, kitesurfing, diving, snorkeling, boating, among many others. Beach activities and kite surfing are popular in Muscat, Al Sawadi Beach, Alzaiba Beach, and Masirah Island, while desert safaris are a highlight in Wahiba Sands. Oman's rich historical heritage includes numerous UNESCO World Heritage Sites, ancient temples, forts, and palaces, such as Bahla Fort and the Archaeological Sites of Bat, Al-Khutm, and Al-Ayn.

Virtual reality (VR) gaming represents a new generation of computer games that leverage VR technology to provide high-definition visuals, spatial audio, and precise motion tracking, creating a sense of presence and immersion. VR gaming offers a 360-degree view of the virtual environment, keeping players engaged for longer periods compared to traditional gaming. Additionally, VR gaming is used in rehabilitation and the treatment of phobias, anxiety disorders, and other psychological conditions. It is also employed to train soldiers in combat scenarios, strategy, and decision-making.

Cloud computing delivers computing services over the internet, including servers, storage, databases, networking, software, analytics, and intelligence. It promotes faster innovation, flexible resource allocation, and economies of scale. Moreover, it offers numerous advantages, such as cost efficiency, mobility, scalability, reliability, and automatic software updates, among others.